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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Saviz and Liem were great. Even when we had a horrible experience with our notary trying to sign closing documents.
It was a great experience. This was the first closing where I did not feel stressed going through the process.
So happy to have our payment reduced!
Smooth transaction
Very helpful and nice professional
Thank you for the speedy service from start to end!
I would not say that the process was easy per se and I don't know that it all has to do with Liem Nguyen. He seemed to communicate well but several times he did not have accurate information and would need to apologize. I was also contacted by other people for paperwork that I had already given but the process had taken so long that I had to provide an updated copy ie: pay stubs and bank statements. Communication on Penny Mac's part with each other seemed lacking.
N
Communication from Erik Bates completely stopped at a point when I still had questions left unanswered. I know he was swamped with other clients, but it was disappointing when he left my final questions hanging. My guess is that I was already far enough along in the process that he felt he didn't need to keep responding to my inquiries. Other than that, both he and Liem Nguyen were knowledgeable and professional. I was please with the timely closing process and the rate I received.
Liem Nguyen has a 4.7 star rating with 579 reviews.
Liem Nguyen is closed now. It will open at 9:00 a.m.