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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Liem was very helpful and kept me with PennyMac, the day of closing the notary showed up and said we had a closing cost over over two thousand even though the loan disclosure said we would get $340 back. I was very upset and very angry and not nice about it, but Liem was patient and professional and fixed the problem. I would recommend other people to PennyMac because of Liem, he was very good, courteous and seemed to care.
Liem and Stephen were great! They should be considered an asset to your company.
Thank you for the excellent, timely, and professional service in my loan process.
Lien was a true professional who was invaluable assistance
The entire process was managed professionally, courteously, and easily.
The entire loan process was quick and painless. Overall we had a great experience working with PennyMac.
Initial loan application had many errors and misinformation, luckily, had no bearing on final closing. Calls to get status or get a questioned answered were not answered nor returned, led to day after day efforts to get in contact. Also, a check to payoff a car loan account was mailed to the wrong address and we had to scurry to find it and gain possession to sign it and mail to lender.
My processor Liem Nguyen turned a difficult situation into a positive one. He was always available or responded to my needs in a timely manner. It was a pleasure working with him and continuing my relationship with PennyMac.
All the people involved were very professional, knowledgeable and pleasant. Great experience for the second time!!!
Liem Nguyen has a 4.7 star rating with 579 reviews.
Liem Nguyen is open now. It will close at 6:00 p.m.