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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Liem and Stephen were great! They should be considered an asset to your company.
Thank you for the excellent, timely, and professional service in my loan process.
Lien was a true professional who was invaluable assistance
The entire process was managed professionally, courteously, and easily.
The entire loan process was quick and painless. Overall we had a great experience working with PennyMac.
Initial loan application had many errors and misinformation, luckily, had no bearing on final closing. Calls to get status or get a questioned answered were not answered nor returned, led to day after day efforts to get in contact. Also, a check to payoff a car loan account was mailed to the wrong address and we had to scurry to find it and gain possession to sign it and mail to lender.
My processor Liem Nguyen turned a difficult situation into a positive one. He was always available or responded to my needs in a timely manner. It was a pleasure working with him and continuing my relationship with PennyMac.
From my first phone call with Bryan Ross to numerous phone calls with Liem Nguyen, the process has been smooth. Both gentlemen were professional and friendly and showed great patience with me as I had many questions. I can’t thank them enough for all they did.
All the people involved were very professional, knowledgeable and pleasant. Great experience for the second time!!!
Liem Nguyen has a 4.7 star rating with 587 reviews.
Liem Nguyen is closed now. It will open at 9:00 a.m.