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Life Assure

4.6

About this business

Life Assure Medical Alert is Canada’s foremost provider of medical alert devices for seniors. Our goal is simple, to keep seniors safe and allows them to live comfortably in their homes while remaining independent. At Life Assure Medical Alert, we take this goal very seriously, which is why we provide state of the art technology with each one of our extremely affordable and reliable units. With Life Assure Medical Alert Units, you can have peace of mind knowing that at any time, 24 hours a day 7 days a week, help is availab... read more

Location details

1760 Main Street, Winnipeg, MB, R2V 1Z7, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.62,404 reviews
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John S's profile image
John S 
4 years ago

March, 2021: Life Assure insists that my disabled mother (COPD, prone to falls, partial paralysis, early dementia) *again* tries to leave the house to trek to the post office to return her no-longer-needed "fall alert" necklace from them; the first time she tried was unsuccessful because they gave her the wrong postal code. Rather than responsibly dispatching a courier to pick up the device, they insist she goes out *again* This means she will risk a fall--and worse, such as COVID--since they refuse to help in any way and wi... read more

Helen L's profile image
Helen L 
4 years ago

Every month we tested unit( it's the higher end one) , and the unit could not connect to monitoring service. 2 fails in having it in use for 2 months . We have been thinking it is protecting my dad when it wasn't. So disappointing. Tech support is also pretty poor. We picked this company because it was cdn and this is their sole business, thinking we were willing to pay slightly more. 

Doug C's profile image
Doug C 
4 years ago

We got the Life Assure bracelet for my elderly father. He had a stroke in the first week of September 2020 and he pushed the button for service. After about 12 hours, we were contacted by the service. *************************************************************** *************************************************************** *************************************************************** *************************************************************** *************************************************************** *********... read more

Krista H's profile image
Krista H 
5 years ago

Please research research research before picking the right one for your loved ones. ************************************* Also when trying to contact someone after hours, there is nobody to help you. You learn from experience and needless to say, we have a different system now. 

Keith's profile image
Keith 
5 years ago

This company ********************* with a deal that the mechanisms is free. There is no clear discussion about a monthly charge. Sadly, my Mom gave them her bank information and they are taking money out that she cannot afford. *********************************** 

Coreen M's profile image
Coreen M 
6 years ago

***************************************************************** my elderly mother ordered their service & was not informed that to have fall detection was an additional charge. When I called the company to find out if it was offered to my mother, I was told that "they always offer it" yet there is no notes advising that she declined the service. I don't understand how a regular person could know about services a company offers if the company does not tell them. If we had known that the service was not standard, we could ha... read more

Shirely D's profile image
Shirely D 
6 years ago

This is a horrible medical alert system . They send it out waited 3 weeks for it which they failed to tell me, When anything has to be serviced you have to send it at your own expense.It cost me 16.00 plus when you need anything to be done like your pendant to be matched to the unit nobody there knows what they are doing you get cut off and have to phone in over and over. When I kept telling them this that If you press any buttons on the unit it will cut the phone line( because it is a land line) They still told me to press ... read more

Richard D's profile image
Richard D 
6 years ago

My mother has a Life Assure premium device and so far every time she has pressed the alert button whether by accident or intentionally an operator was in touch with her in less than 30 seconds. The response was great. However, the one feature that is incredibly frustrating is the GPS tracking feature. This unit equipped with GPS so that you can log in through ****** to a web page and get access to the whereabouts and location of the alert overlaid on google maps. The location is supposed to be updated every 10 minutes plus i... read more

Frequently asked questions about Life Assure

How is Life Assure rated?

Life Assure has a 4.6 star rating with 2,404 reviews. 

When is Life Assure open?

Life Assure is open now. It will close at 5:00 p.m.