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Life Assure
- Home Medical Equipment Provider
- Winnipeg, MB
About this business
Life Assure Medical Alert is Canada’s foremost provider of medical alert devices for seniors. Our goal is simple, to keep seniors safe and allows them to live comfortably in their homes while remaining independent. At Life Assure Medical Alert, we take this goal very seriously, which is why we provide state of the art technology with each one of our extremely affordable and reliable units. With Life Assure Medical Alert Units, you can have peace of mind knowing that at any time, 24 hours a day 7 days a week, help is availab... read more
Location details
1760 Main Street, Winnipeg, MB, R2V 1Z7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
**** ************ ******* ****** *** ******** *********** **** ***** **** ***** ***** ****. I have just told them for the sixth time not to call and yet they keep calling. I was trying to do some research on behalf of my mother and it is just call after call. * ****** *** **** ******* ****** **** **** ******** **** *********** ** ***** ******** * ***** **** ******** **** ***** ** ** *** *********
I was conducting research on senior medical alert systems in Canada when I came across Life Assure. I called on November 29th, to obtain information on their medical alert products for my 82 year old mother. I spoke with Victoria who persistently pushed me to purchase the pendant product that was on promotion. I told her I was in no RUSH to purchase and was only gathering information at this time. Since my initial call on Nov. 29th, I have received 2 telephone calls from Victoria, and another from Anisha at Life Assure, but ... read more
Trying to pressure me into buying their equipment 2min into the call. Kept calling and harassing me for 3 Days to make a decision to buy/rent equipment. **** ** **** *********** ***** **** **** *** ** ***** ********* **********
Not impressed. Involved in phone pitch for product. When our phone was complete, I had other questions, attempted to call, several times, number is disconnected. A few days later the package arrived with a contact number. I called, wanted my money back and was told to return the equipment then I might get my money back. It should be noted this company took a payment before I received the equipment , but now they want their equipment back before they might return my money. As well, I attempted to contact upper management in t... read more
In mid May 2024 I placed a call to OAS (old age security) to enquire about a new program the government was promoting. During the long wait and terrible music to talk to an agent, someone same on the phone about a free security system for seniors so I listened and in the end agreed to try the unit. I was told there would be shipping charges as well as the cost of the equipment. I was also informed that I could return the product but again face shipping charges. When the package arrived. May 25 my wife did not want the system... read more
**** ************** ******** my mom fell with no detection and laid on the floor for 90 minutes… their solution was 1 free month.. big deal… when she passed away I called to cancel the service asking for confirmation they received the hardware and that it was actually cancelled which the representative agreed to… however after not hearing from them after they received the hardware I called only to be told they don’t do that… glad I followed up…***** *** ********* **** ******* ** *******
Contacted Life Assure for some information on Fri May 24, 2024 and spoke with one of their call center employees. The purpose of the call was to understand the device options, ask some questions and get cost. I explained this and indicated I would talk to the family member that was interested and call back if we were going to move forward. She asked if she could call me at the end of the day for an update and I said sure. She called at the end of the day, and I indicated the family member wanted to think about the options an... read more
The Life Assure pendant for my father was not working so my mother went onto the company chat line. They said someone would get back to her but nobody ever did. She called them the next day and was chatting with a representative who was trying to help her reboot the pendant. At 2pm PST the conversation was abruptly ended. My mother called back the next day and they said sorry but the phone lines are automatically cut off at 4pm Central Time. I consider this to be unacceptable and extremely poor service. The representative ha... read more
**** ********* ** ** ******* ****** *** *** ********* This company calls seniors and tells them the service is "free". There is now a monthly charge on my father's credit card. I have tried contacting their customer support but have never been able to speak with a representative. **** * **** *** **** *** ****** ********* ** ******* **** *** *** ********** ***** **** **** *** ******** *** ***** *** **** **** ******* ****** ********
Frequently asked questions about Life Assure
How is Life Assure rated?
Life Assure has a 4.6 star rating with 2,403 reviews.
When is Life Assure open?
Life Assure is open now. It will close at 5:00 p.m.