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Life Storage - Greensboro - Closed
- Self Storage
- Greensboro, NC
About this business
Location details
5810 W Gate City Blvd, Greensboro, NC, 27407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
This company was great to us for the first couple of years. Then they sent us information on a larger unit for less money per month. We decided to accept their offer. We changed units in October. Then in January we were informed that the amount was increasing from $120 a month to $186 a month. Over $60 a month increase! We feel like this place is a bait and switch business now. We are seeking other businesses and planning on moving. Very disappointing.
I've been fighting with this company since becoming a customer, ever so often I would receive an increase on this same size no upgraded unit, this month I received a notification that the cost of this storage unit is increasing by $102 stating next month the cost will be going up. I refuse to pay for this unit with such a large increase, I've decided to try and move out before having to pay this much more expensive bill. I feel gouged without cause. There is no way the COL excuse will play out here
Very clean, temperature controlled. The office worker went above and beyond to make sure I understood how to move in, how to lock and unlock my storage unit. And she was very nice.
Thousands of reviews shows this company runs a bait and switch scam. They are very unethical. Do not rent here.
Excessive late fees. They erase payments already made to charge for delays. Even worse, they notify late to justify the charge.
I am so completely disgusted by the treatment I received today on the phone with representative, *****. My husband and I are receiving requests for payment on a storage unit we did not rent. I called to ask for assistance with this and she accused my husband of renting this even though I may not have known about it. I guaranteed her that did not occur and asked her how this fraudulent act could have happened? She said "I will tell you what happened. YOUR HUSBAND walked into an Extra Space and rented a unit". Despite me letti... read more
This storage unit is very good! I have been using their services for 7 years. It is a clean and organized location. Their customer service is amazing. ******** provides excellent support! I will continue to use this business and know that I will be provided with the same level of support!
Reported multiple cases of mouse infestation. Management says they have no control over the issue and cannot help me. Im a nurse with young children. I understand basic hygiene and sanitation and although much of my childrens belongings have been contaminated or destroyed by the mice extra space storage reassures me there is nothing they can do to help me.
Extra storage is a rip off. Instead of refunding my money they are saying I owe money. I was with them for two months and for the third month they were planning to double the cost of the storage. Therefore. I decided to move out after paying for my second month. They agreed but refused to refund my money. They are rude and very unprofessional!. This business should not be allowed to exist the way they treat their customers. Other people are moving out for the same reason,
Frequently asked questions about Life Storage - Greensboro - Closed
How is Life Storage - Greensboro - Closed rated?
Life Storage - Greensboro - Closed has a 3.5 star rating with 826 reviews.
When is Life Storage - Greensboro - Closed open?
Life Storage - Greensboro - Closed is closed now. It will open on Monday at 9:30 a.m.