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9265 East 126th St, Fishers, IN, 46038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
If honesty and communication are priorities for you, don't shop here.
I’ve reached my limit with Lockhart Cadillac’s service department. Over the past year, my 2022 Cadillac Escalade has been in their shop three separate times for a total of 96 days (and counting) — and every single visit has come with the same excuse: “We’re waiting on parts.” It’s not 2020 anymore. Cadillac has no problem finding parts to build brand-new vehicles. So why can’t they get parts for the ones they’ve already sold? My current repair has been going on since October 23rd, and I’ve been promised five different time... read more
I purchased a used car from Lockhart Cadillac in July. I was promised a replacement back for the key fob since it was missing. I called 1 month later, and still no replacement. I called my sales person 2 weeks ago (2 months, from original sale date), left a message and still no return call. i would have given a good review but it's like they don't ever want our repeat business.
If you’re expecting upscale service from a Cadillac dealer, you won’t find it with Lockhart. As a Cadillac owner for several decades, this dealership has been going downhill for some time. If you need to communicate with them for anything, from completing a purchase to simple follow up, expect to have to make 10-12 calls before they bother to get back to you. The whole dealership has become very disappointing. It’s unfortunate they are the only game in town.
Business response:
Please email jfox@lockhartcadillac.com so that we can better assist you
They’re extremely unethical in their business. Go else where. They don’t stand behind their word or GM brand.
Lockhart Cadillac has a 4.6 star rating with 3,106 reviews.
Lockhart Cadillac is closed now. It will open at 9:00 a.m.