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Lockhart Cadillac
- Automotive
- Fishers, IN
About this business
Location details
9265 East 126th St, Fishers, IN, 46038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Would not recommend buying a car from Lockhart, once you sign they could careless of any issues
Business response:
We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work towards a resolution. Kyle Luther, kluther@lockhartcadillac.com
My daughter-in-law recently bought a green mustang at this dealership and has had issues with it from day one. First the gas gauge doesn’t work and second, the dealership supposedly fixed a heater issue before she took delivery of the car. Now her heater core has gone out and they are totally ignoring her and her attempts to reach them to resolve this issue!! How could anyone conduct business like this and hope to get a good review?! I would never buy from this place! Stay away.
Business response:
Cathy, We are looking into this now. Thank you for letting us know of the issue. -Lockhart Cadillac Sales Team
I bought my 2012 Cadillac from Lockhart. They knew when they sold it to me that there existed a very expensive lighting problem, but they sold it anyway. I finally saved the money to fix the lights, took it to Lockhart service department a couple of weeks ago. They put substandard bulbs, charged me $300+ dollars and I still have no sufficient headlights. I took it back and complained and the service manager kinda blew me off....and did not fix the problem. I am honestly shocked because I always thought Lockhart Cadilla... read more
Business response:
Louise, thank you for taking the time to provide this feedback. We strive to deliver the highest quality customer service and the behavior you mention does not live up to our standards. I would appreciate the opportunity to discuss the full details of your visit. Please contact me so we can work toward a positive direction together. Thank you and I look forward to hearing from you. Kyle Luther, kluther@lockhartcadillac.com
Terrible communication, drove there (a very good bit out of the way), with an appointment, and was told, once there, that they sold the car. A phone call would have changed all of this.
Glad I made an appointment for a oil change at 11:45am as I am still waiting two hours later! �
if your thinking about working in the detail department, please save yourself and don't apply here! the management sucks! they will fire you without little to no explanation! the manager james will stand and stare at you as you work, very uncomfortable work environment!
They have great service here i really like coming here!!!
Would never buy from you again!! Will tell others to avoid you. Worst service ever. Great apologizes but too late. Will never be back.
Frequently asked questions about Lockhart Cadillac
How is Lockhart Cadillac rated?
Lockhart Cadillac has a 4.6 star rating with 3,251 reviews.
When is Lockhart Cadillac open?
Lockhart Cadillac is closed now. It will open tomorrow at 9:00 a.m.