This profile has been claimed by the business owner or representative.
Londonderry Dodge Chrysler Jeep
- Automotive
- Edmonton, AB
About this business
Location details
13333 Fort Rd NW, Edmonton, AB, T5A 1C3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Vehicle runs well and the cost was less then originally thought. Very friendly service rep Lindsay, she was excellent and helpful along the way. A delight to deal with.
Business response:
Thank you immensely for your positive feedback, Vanessa. We are delighted to hear that Lindsay provided excellent and helpful service.
Great service, I feel well looked after and all the issues with my Cherokee North were addressed . Highly recommend this dealership
Business response:
Thank you for your positive feedback, Laura. We are glad to hear that you felt well looked after and that all the issues with your Cherokee North were addressed. We appreciate your recommendation. - Jamie
Was nice that my vehicle got looked at, it's still under warranty and at first was as if no body wants to look into my concerns. Now I have a peace of mind
Business response:
We're happy to hear that your concerns were addressed and you now have peace of mind. Thank you for sharing your experience with us. - Jamie
service was , efficient and pleasant.
Business response:
Thanks for the positive feedback, Lorne! We're glad to hear that your service experience was efficient and pleasant. - Jamie
Richard was great and very helpful.
Business response:
Thank you for sharing your positive experience with Richard and for the great review! - Jamie
Staff super friendly easy to talk to but I wasn't happy with the fact that I booked in for 7am as a waiter. Yes I understand techs don't show up till 8am but at that point my truck should have been first thing In. I waited till almost 1pm before even leaving the shop this is at no fault of my service advisor he was doing great and was constantly getting updates for me
Business response:
Thank you for sharing your experience with us. We appreciate your feedback regarding our friendly staff and easy communication. We apologize for the delay you experienced with your service appointment. We understand your frustration with the wait time, especially given your early booking. We will review our scheduling process to improve our efficiency and minimize such delays in the future. Your patience and understanding are greatly appreciated, and we hope to serve you better in your next visit. - Jamie
Dropping off my vehicle was fast and great. Pick up was not as good. I was told my vehicle should be ready around 2:00pm. At 4:00 I had still not heard anything. I called to check on its status and was told someone would call me back in a few minutes. At 5:00 I had still not received a call back. I called again, no response. I had to call a third time and finally I was told my vehicle was ready. I felt my day was wasted by having to wait around and make multiple calls to get an idea of how long until my vehicle would take to... read more
Business response:
We sincerely apologize for the inconvenience caused by the delay in communication regarding your vehicle's status. We understand how frustrating it can be to wait without updates, and we acknowledge that we fell short of our usual standards in this instance. We appreciate your feedback as it helps us identify areas where we need to improve our service. Thanks Cynthia. - Jamie
Always awesome! Very fast maintenance on my vehicle, much appreciated.
Business response:
We're excited to hear that you had a great experience with us! Thank you for your positive feedback. - Jamie
Great job well informed as a day went on explain what had to be done before it was done mechanic found some problems with the brake that was under warranty. Good catch. Call me when it was ready. Pick me up. Thank you.
Business response:
Thank you for your review, Jim. We're glad to hear that you had a great experience with us and that our mechanic was able to catch the brake issue under warranty. We appreciate your feedback. - Jamie
Frequently asked questions about Londonderry Dodge Chrysler Jeep
How is Londonderry Dodge Chrysler Jeep rated?
Londonderry Dodge Chrysler Jeep has a 4.4 star rating with 6,788 reviews.
When is Londonderry Dodge Chrysler Jeep open?
Londonderry Dodge Chrysler Jeep is closed now. It will open at 9:00 a.m.