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Lumberton Kia
- Car Dealers
- Lumberton, NC
About this business
Location details
5035 Dawn Dr, Lumberton, NC, 28360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Worse place to get a car from. Trust me !!!! Wouldn’t recommend this place if this was the last place to get a ride 😡
Don’t do business here. I repeat. Do not do business here. Terrible quality of cars.
BEWARE: I'm from Wilmington, NC. On 1/24/2023 I travelled to the place and traded my 2020 KIA Soul for 2018 RAM Promaster City. Salesperson Jennifer ( (learned she's not with you anymore?) assisted me with the transaction. At the time she called my insurance agent in Wilmington and I've got cancelled my insurance for KIa Soul and I've got new one for the RAM Promaster. At the end she just unscrewed the license plate from KIA Soul and put it on the RAM Promaster. I asked her twice if that's right because from my previous exp... read more
The service department made me wait 2 hours to check fluids and do an oil change. I asked to have my tires rotated. They failed to do their job. I live in Hope Mills and it’s a 30 minute drive. I guess I’ll find someone else to service my vehicle next time.
KIA itself is an awesome choice of automobile but that’s about it! The parts department and service department are as unprofessional as they come in lumberton!! They did actually admit their screw up…..had no choice but that was after 3 visits which all should have been taken care of the first time!!
Well when I went it was to simply be a co signer after my friend got the car and paperwork printed out. As I was signing I noticed I was the owner. I asked about it. It was supposed to get fixed. Now it never has, not only did it ruin my credit I’m an owner of a Kia I NEVER WANTED. Lumberton Kia Lumberton KIA
Update 4/5/23 I ended up selling the telluride and called the dealership 5-6 times within 2.5 weeks and no one will return my call. They tell me to ask for Reggie but he doesn’t pick up or call back. I’ve sent email to the gm so we will see how that goes. I will just get my attorney involved since the lack of ownership from this dealership is horrible.
Recommendedthey sold a used car with an extended warranty to my sister, a local Lumberton school teacher. They failed to update the firmware, her engine frozen up and now will not honor Kia's power training warranty or the extended warranty they sold her. SHAME on the General Manager claiming its not their problem Anyone else get shafted? Love to chat with you!
If I could give this dealership a negative amount of stars, I would. Never have I ever dealt with such a lack of customer service. My husband and I bought our vehicle from here over 2 months ago and are still dealing with this place. First it was because we were waiting on a payment that was used to hold a vehicle to be refunded, which took over a week and numerous phone call reminders for them to even process, and now it’s because we submitted a cancellation form to cancel our gap insurance and car service plan on the 5th o... read more