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Lumberton Kia
- Car Dealers
- Lumberton, NC
About this business
Location details
5035 Dawn Dr, Lumberton, NC, 28360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
After speaking with Alexis at lumberton Kia July 11 to confirm the car I was looking at on the website was still available she confirmed. I spoke with Alexis July 12th an hour before I drove from Fayetteville to lumberton (with these outrageously high gas prices) for the young man to tell me they are no longer able to sell the car (WTF) so basically I was tricked to come to the dealership so they could try to sell me something else I had no interest in… Not Today Lumberton Kia owes me some gas money.
Hello, I need help. I have a serious problem with the purchase I made of two F450 Trucks that until today have not transferred to my name Helington Mendes de Araujo, I need the Tags to have a weight of 14000 lb. I have already contacted the seller several times, but he does not know when the transfer process to Florida will be completed, because he said that it is not his sector, he said that he does not know when this can end, very sad to hear this from seller. I have already contacted the seller several times, I have a... read more
Had my car towed to them on Saturday March 12, 2022. Was told on Monday March 14 that a engine was ordered and would be replaced for my car, that it should take two weeks possibly three but if it would be that they would call me and let me know. Well its April the 8th they are still waiting on parts ss of today. I was told they dont know when they will come in. That it could be days, weeks, or a month and that there were about eight or nine other people that are in the same position as myself. I had to find this out by calli... read more
I drove a Nissian Sentra I went there because I was in need of a bigger vehicle because I’m a foster mom and have 3 car seats they claimed they had finally got an approval for a 2019 Chevy and it was an SUV we were just waiting for it to show up the also said to sign paperwork so I could just pick up the keys and car when I finally seen it this is a compact SUV my car seats don’t fit when I told them they were wrong and I needed something else the same day I picked it up they claimed if I kept it for 30 days I could get in a... read more
Drove all the way there after talking to staff while driving there just for them to not know where the car was and to tell me it could not be sold because something went wrong with. It after going thru the shop 🤦🤦🤦🤦🤦🤦nothing made sense with them. Lincoln Towncar
Recommendedthe guy that helped us with maintenance on my car was great but the service manger was rude to me snapped at me cause he had ordered Me a seatbelt part when it came. I had covid which was last year he said he order me me another at my request but talked to me ugly was rude. to me I thinking about changing to wilmington kia he acted like I intended to not come on purpose
If there was an option for zero stars I would choose it. I inquired about a kia k5 for 25800 and kia seltos s for 25495. On the dealwr site it also offered a 1500 discount on a new 2021 kia. However the dealer had no 2021 kias. When Alyssa Chadwick reached out to me I inquired about the price and availability of these two kias. I ask if the listed prices are accurate, and she said yes. I asked her if the 1500 coupon could be used even though it was for 2021 and she said yes it can be used toward 2022. I asked if it already h... read more
PLEASE READ. look out for average reconditioning fees... they are trying to charge me 3800$ for an oil change and look through of a subaru with 24k miles... I wouldn't trust this dealer at all. Do yourself a favor and look elsewhere.
Service department is wonderful. I’ve never had an issue with them. HOWEVER everyone outside of their service department needs to take a few trainings on customer service. AWFUL. I’ve never been sent in circles more in my life over something that should be taken care of seamlessly. And if they’d return calls like they promised I wouldn’t have to keep explaining my issue - which makes it much more frustrating. 😡