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Lumberton Kia
- Car Dealers
- Lumberton, NC
About this business
Location details
5035 Dawn Dr, Lumberton, NC, 28360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
called them about a software update on my car from a letter I got from home office. told them an they transferred me to service department but another sales person answered so she transferred me again.an same thing happened 5 different times.all back to a different sales person..they acted like they was very lost.so I just gave up.. all they wanted was to sale me car..lol..very sad...
I bought a used car from them 6500 cash. They told me it needed to have the turbo replaced and that was all. They agreed to fix it as part of the purchase. I had the car 2 weeks and now it is in a different shop needing 4grand in repairs. Cracked head, bad head gasket, scored cam shaft. I dont expect them to buy the car back or cover all the repairs but it would have been nice if they could have at least responded to a phone call or email, maybe offered a loaner while it was fixed, or to fix it at a reduced rate, something. ... read more
I was ready to trade my wife's car for Telluride I saw that Ladys warranty issues I changed my mind we ended up at Southern Pines Kia and I recommend that to everyone .
I wish I could find a lawyer who had the balls to sue these liars for false advertising. Believe me I would go full force. But till today they keep getting away with luring people in under false pretenses and telling them I could work with you just to screw with your already screwed up credit. Some people are trying to fix situations that were not under their control at the time. Stop lying to people! Some of us are trying to get back in our feet and you lower their credit scores even more by giving them false hope!!!!
They want standby there warranty my sister has a bad motor under warranty
Although the sales person was great I am displeased with how they provide customer service and displeased with how they handle customers concerns. Not even 25 hours after I got the vehicle I wanted to return it. I felt like I was pressured , I felt like I was taken advantage of and also feel like I got a horrible deal on the vehicle. I asked to speak with the GM and never was able to. I asked them to take the car back when I came up there the next day and not a single person I talked to could help me. No explanation of th... read more
They try to add thousands of dollars in extra fees on used cars. I wouldn’t recommend.
Bogus charges. Building a story on them regarding my experience, over the top fees, and the extremely unprofessional lack of communications. The vehicle i just purchased has a loud sound coming for it. I can guarantee 100% they won't take the initiative to resolve the issue for a man with a pregnant wife and a 2 year old. We shall see.
false advertisement. they advertise one thing just to get you in their store and then don't follow their advertisement. would not recommend this car sales store to anyone.