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132 Stanford Shopping Center, Palo Alto, CA, 94304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Excellent customer service & care, clean, nice friendly, they know what they do, professional
Business response:
This just made our day, Setareh! Thank you so much for taking the time to share such wonderful feedback with us. We are truly thrilled to hear that you had an excellent experience with our customer service and that our team made you feel welcome and well taken care of. It means the world to us to know that you found our space clean and our staff friendly and professional. Our team works hard to ensure that every client feels comfortable and confident in their hands, so hearing that they delivered exactly that is incredibly r... read more
This is our second time getting my daughter's hair highlighted (balayage) at Madison Reed. Again, we are thrilled with the results and highly recommend this place!
Business response:
This just made our day, Dana! Thank you so much for taking the time to share your wonderful feedback about your daughter's balayage experience with us. It truly means the world to our team to know that both visits have exceeded your expectations and that you're thrilled with the results each time. Your recommendation speaks volumes, and we're incredibly grateful for your trust in our stylists and services. We're absolutely delighted to have you as part of the Madison Reed family, and we can't wait to see you and your daught... read more
I love my experience at Madison Reed! I wish I can remember the name of the nice girl that took care of me, she was very professional matched my hair color perfectly. Booking is super simple, and they always have plenty of appointment slots available. They run on time, which I really appreciate. I signed up for the membership, and it's been totally worth it--no more gray hair for me! The pricing is affordable, and while they do offer add-ons for an extra cost, you can also keep it simple and be in and out quickly. Highly rec... read more
Business response:
This just made our day, Karina! Thank you for taking the time to share your wonderful feedback about your experience with us. We're absolutely thrilled to hear that our stylist provided such professional service and matched your hair color perfectly - that's exactly what we strive for with every guest. It's fantastic to know that you found our booking process simple and appreciated our punctuality, as we understand how valuable your time is. We're so pleased that you decided to sign up for the membership and that it's been ... read more
Great color and colorist Hedieh! She was so friendly and great Customer Service! This location is well kept, no loud music blaring and staff is attentive. Two thumbs up.
Business response:
Thank you for taking the time to share your experience, M. We will be sure to pass along your kind words to Hedieh. We look forward to seeing you again soon for another stellar experience- and we’d love to have you bring a friend along so you both get $30 off your next Hair Color Bar service. Visit madison-reed.com/refer to get started.
I can't recommend my hairstylist Madeline B. enough! She recently used me as a model, and I was honestly so impressed with the entire experience. She took her time, paid attention to every detail, and made sure everything came out perfect. I felt completely comfortable trusting her vision, and the results exceeded my expectations I was highly satisfied! Her talent, professionalism, and passion really shine through in her work. I left feeling confident, refreshed, and absolutely loving my hair. If you're looking for someone ... read more
Business response:
Thank you for taking the time to share your experience, Maria. We will be sure to pass along your kind words to Madeline. We look forward to seeing you again soon for another stellar experience- and we’d love to have you bring a friend along so you both get $30 off your next Hair Color Bar service. Visit madison-reed.com/refer to get started.
I have been using Madison Reed color bar for nearly 5 years. First, I was using the location in Sunnyvale, then when Palo Alto color bar opened I jumped at the chance to be closer to my home. In both locations I have found it to be a great experience. Easy to get appointments, since all colorists have the formula for your needs you do not have to use the same person in order to get the same results. It's a lovely clean and pleasant color bar and the colorist and assistants are friendly and kind. Should you want to c... read more
Business response:
Thank you for the kind words, Cynthia! We always love to hear that our guests love their hair color. We look forward to seeing you again soon for another fabulous experience- and bring a friend along so you both get $30 off your next Hair Color Bar service. Visit madison-reed.com/refer to get started.
I love the convenience of getting my color done whenever I need it. I used to pay over $300 a month to get my touch up. Now that I'm a member, I can do it for $80. The staff is so friendly, professional, and helpful. I always use the style bar after and love the products. The membership is a great deal, and I often treat myself to perks like a conditioning treatment or gloss because the price is so good!
Business response:
This just made our day, Rebecca! Thank you for taking the time to share your feedback about your membership experience with us. We're absolutely thrilled to hear that you're saving so much on your color touch-ups - going from over $300 a month to just $80 with your membership is incredible! It's wonderful to know that our staff has been so friendly, professional, and helpful throughout your visits. We're also delighted that you're enjoying the style bar and our products after your color services. It sounds like you're really... read more
Needed services before surgery and they did a great job! Highly recommend for color and blow out!
Business response:
Thank you for the kind words, Marde! We always love to hear that our guests love their hair color. We look forward to seeing you again soon for another fabulous experience- and bring a friend along so you both get $30 off your next Hair Color Bar service. Visit madison-reed.com/refer to get started.
My experience was amazing. I was honestly a little skeptical after reading the reviews, but I went for it anyway. Everyone in the salon was friendly and helpful, my color is perfect. My colorist was extremely knowledgeable and great at her job. I got full balayage highlights and a blow out and got a ton of complements on my hair. I am not sure where these bad reviews came from, and I can honestly say I had nothing like those experiences. Everything was communicated, how long, what they were doing, etc. And when it came t... read more
Business response:
Melissa, thank you for sharing your valuable feedback. We look forward to welcoming you back for another outstanding experience. Welcome to Madison Reed! We invite you to take advantage of our referral program, where both you and your referral will receive $30 off a Hair Color Bar service. Please visit madison-reed.com/refer for more details.
Madison Reed Hair Color Bar Palo Alto has a 4 star rating with 133 reviews.
Madison Reed Hair Color Bar Palo Alto is closed now. It will open at 10:00 a.m.