Madison Reed Hair Color Bar West Third Street

Josephine M. 

on Yelp

a year ago

if you have "rich" dark brown hair and/or any type of curl (I have 3b/3c), don't come here. I left here feeling incredibly uncomfortable and without any service done. I called to make sure they can work with curly hair and was told on the phone they can and that "all of the stylists are trained to work with any hair." I also researched and saw several photos here and on their website of them working with both darker and curly hair to do highlights, so I scheduled an appointment to get highlights done, and came with two opti... read more

JoAnn C. 

on Yelp

a year ago

The staff is so unprofessional from attire, to language, to customer service. The redhead with glasses who is the supposed manager doesn't wear gloves & eating & drinking while working on a client. 2 people walked out while I was there & then she talked about them after they left. Do not go here! 

Nataly B. 

on Yelp

a year ago

I asked for a dark brown with ash undertones. And they made my hair black. Issac seems new because he was asking T so many questions. And at the end they got it wrong. They didn't even help me check out. Very unprofessional. Will not be returning. I should have looked up their yelp reviews beforehand. 

Sonia B. 

on Yelp

a year ago

The product is good, but most of the stuff are rude, racism and unprofessional , make me feel like nothing, they give special attention to white people , with Spanish people make a big difference like I don't pay with the same America Dollars, I get my $82 membership, for short term because the last time I almost make cry the way the person who work with me treated me and the Spanish worked who charged me was mean!! Never again!thank you! But my money value in any other salon! 

Sharon T. 

on Yelp

a year ago

Horrible. I usually never write reviews on anything. But I have to this time. This was my first time here and my overall experience and the customer service here was horrible. I have never been to a place more unprofessional than this location. To start with - I walked in for my appointment and this lady with a thick accent greeted me (I didnt get her name). Then she takes a look at my hair and proceeded to talk about what she can and can't do. Mind you, she did not even bother to ask me what color I wanted or if I have any ... read more

lisa d. 

on Yelp

a year ago

never seen a more bored, uninterested bunch of hai stylists/colorists in my life. took half an hour for them to find my appointment and figure out who was going to color my roots. no one to greet or check out clients until one of the hair dressers finally deems it time to take care of guests. Spent two hours at the salon and never got the blow dry I requested when signing up. they said they were too busy to dry my hair. A mess of a place with no one in charge, no accountability and a lethargic group of people who clearl... read more

Ika B. 

on Yelp

2 years ago

bad customer service. i was waitin for my appointment, log in in they computer. then just waiting, waiting and waiting. nobody approaches, nobody cares. never experienced that servise. i just left. not recomended!!! 

Kathy V. 

on Yelp

2 years ago

Just finished here. I'm came with my toddler and she was watching her shows. While it was "loud" she was being watched by mother. When i went away to wash my hair customers made comments, my attending colorist instead of asking us to turn it down-- which wouldn't be an issue, joined in with talking about my kid. So instead of a cash tip, here's one that will help you: don't comment on your customers children, or anyone else's children. It's disgusting and hurtful. 

LA B. 

on Yelp

2 years ago

I am hoping that this is a one time situation but I feel compelled to let potential clients know a few things. First up, parking. It is street only and nothing over two hours unless you want to park at Beverly connection and walk several blocks. Keep that in mind if booking a service that is going to take a while. Couldn't cancel after driving around for 15 minutes looking for a space without a "cancellation fee." In hindsight I should have taken the hit. On to the consultation. While going over what I wanted another colori... read more