Madison Reed Hair Color Bar West Third Street

Sarah S. 

on Yelp

a year ago

I was excited to try Madison Reed yesterday! They advertised on Instagram touting salon hair dying for a fraction of the price. Why wouldn't I want to try that? I had an appointment at 5pm on a Friday and walked in, ungreeted. They have a huge screen that says check in here, so i walked up to it and tried to press to check in but that didn't work. After messing with it for a few minutes, I decided to just sit down. Eventually someone came and asked if I needed to check in and got me checked in. Before I sat in the chair, I... read more

Jill A. 

on Yelp

a year ago

My experience was terrible. I wasted my time booking an appointment and traveling to this location, only to be refused service because I have black hair and was told to go to another salon. If you can't accommodate all hair colors, you might as well remove the 'all-over color' option. 

Janet N. 

on Yelp

a year ago

Very poor customer service from the beginning to the end. Instead of feeling welcome I felt very unhappy with the negative energy everyone had. Gabby approached me saying: We can't do your treatment today - WE DON'T HAVE THE PRODUCT FOR YOUR HAIR TREATMENT TODAY?? Really?? I replied, I left my work early to be here on time & you didn't have the courtesy to call me to let me know ahead of time? Never going back here! A total waste of my time. The manager was very unprofessional & the rest of the employees had no personality ... read more

Josephine M. 

on Yelp

a year ago

if you have "rich" dark brown hair and/or any type of curl (I have 3b/3c), don't come here. I left here feeling incredibly uncomfortable and without any service done. I called to make sure they can work with curly hair and was told on the phone they can and that "all of the stylists are trained to work with any hair." I also researched and saw several photos here and on their website of them working with both darker and curly hair to do highlights, so I scheduled an appointment to get highlights done, and came with two opti... read more

JoAnn C. 

on Yelp

a year ago

The staff is so unprofessional from attire, to language, to customer service. The redhead with glasses who is the supposed manager doesn't wear gloves & eating & drinking while working on a client. 2 people walked out while I was there & then she talked about them after they left. Do not go here! 

Nataly B. 

on Yelp

a year ago

I asked for a dark brown with ash undertones. And they made my hair black. Issac seems new because he was asking T so many questions. And at the end they got it wrong. They didn't even help me check out. Very unprofessional. Will not be returning. I should have looked up their yelp reviews beforehand. 

Sonia B. 

on Yelp

a year ago

The product is good, but most of the stuff are rude, racism and unprofessional , make me feel like nothing, they give special attention to white people , with Spanish people make a big difference like I don't pay with the same America Dollars, I get my $82 membership, for short term because the last time I almost make cry the way the person who work with me treated me and the Spanish worked who charged me was mean!! Never again!thank you! But my money value in any other salon! 

Sharon T. 

on Yelp

2 years ago

Horrible. I usually never write reviews on anything. But I have to this time. This was my first time here and my overall experience and the customer service here was horrible. I have never been to a place more unprofessional than this location. To start with - I walked in for my appointment and this lady with a thick accent greeted me (I didnt get her name). Then she takes a look at my hair and proceeded to talk about what she can and can't do. Mind you, she did not even bother to ask me what color I wanted or if I have any ... read more

lisa d. 

on Yelp

2 years ago

never seen a more bored, uninterested bunch of hai stylists/colorists in my life. took half an hour for them to find my appointment and figure out who was going to color my roots. no one to greet or check out clients until one of the hair dressers finally deems it time to take care of guests. Spent two hours at the salon and never got the blow dry I requested when signing up. they said they were too busy to dry my hair. A mess of a place with no one in charge, no accountability and a lethargic group of people who clearl... read more