Madison Reed Hair Color Bar West Third Street

3.7

Hair Salons
Los Angeles, CA

About this business

Beauty Hair Salons

Location details

8375 W 3rd St, Los Angeles, CA, 90048, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 7:00 p.m.
Tue	10:00 a.m. to 7:00 p.m.
Wed	10:00 a.m. to 7:00 p.m.
Thu	10:00 a.m. to 7:00 p.m.
Fri	10:00 a.m. to 7:00 p.m.
Sat	10:00 a.m. to 7:00 p.m.
Sun	11:00 a.m. to 6:00 p.m.

3.7187 reviews

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Sonia B.

2 years ago

The product is good, but most of the stuff are rude, racism and unprofessional , make me feel like nothing, they give special attention to white people , with Spanish people make a big difference like I don't pay with the same America Dollars, I get my $82 membership, for short term because the last time I almost make cry the way the person who work with me treated me and the Spanish worked who charged me was mean!! Never again!thank you! But my money value in any other salon!

Business response:

Sonia, we are sorry to hear about your experience and very concerned about your feedback. We care deeply about our guests and want to ensure you are taken care of. We're sending you a direct message so we can connect with you to get more information.

Sharon T.

2 years ago

Horrible. I usually never write reviews on anything. But I have to this time. This was my first time here and my overall experience and the customer service here was horrible. I have never been to a place more unprofessional than this location. To start with - I walked in for my appointment and this lady with a thick accent greeted me (I didnt get her name). Then she takes a look at my hair and proceeded to talk about what she can and can't do. Mind you, she did not even bother to ask me what color I wanted or if I have any ... read more

Business response:

Hi Sharon, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.

lisa d.

2 years ago

never seen a more bored, uninterested bunch of hai stylists/colorists in my life. took half an hour for them to find my appointment and figure out who was going to color my roots. no one to greet or check out clients until one of the hair dressers finally deems it time to take care of guests. Spent two hours at the salon and never got the blow dry I requested when signing up. they said they were too busy to dry my hair. A mess of a place with no one in charge, no accountability and a lethargic group of people who clearl... read more

Business response:

Hi Lisa, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.

Ika B.

2 years ago

bad customer service. i was waitin for my appointment, log in in they computer. then just waiting, waiting and waiting. nobody approaches, nobody cares. never experienced that servise. i just left. not recomended!!!

Business response:

Hi Ika, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.

Kathy V.

2 years ago

Just finished here. I'm came with my toddler and she was watching her shows. While it was "loud" she was being watched by mother. When i went away to wash my hair customers made comments, my attending colorist instead of asking us to turn it down-- which wouldn't be an issue, joined in with talking about my kid. So instead of a cash tip, here's one that will help you: don't comment on your customers children, or anyone else's children. It's disgusting and hurtful.

Business response:

Hi Kathy, thank you for taking the time to send us this feedback. We would like to apologize, our team should always be kind and respectful and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you.

LA B.

2 years ago

I am hoping that this is a one time situation but I feel compelled to let potential clients know a few things. First up, parking. It is street only and nothing over two hours unless you want to park at Beverly connection and walk several blocks. Keep that in mind if booking a service that is going to take a while. Couldn't cancel after driving around for 15 minutes looking for a space without a "cancellation fee." In hindsight I should have taken the hit. On to the consultation. While going over what I wanted another colori... read more

Business response:

Hello, we are sorry your experience didn't meet your expectations at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you. We look forward to hearing from you. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.