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8375 W 3rd St, Los Angeles, CA, 90048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
bad customer service. i was waitin for my appointment, log in in they computer. then just waiting, waiting and waiting. nobody approaches, nobody cares. never experienced that servise. i just left. not recomended!!!
Business response:
Hi Ika, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Just finished here. I'm came with my toddler and she was watching her shows. While it was "loud" she was being watched by mother. When i went away to wash my hair customers made comments, my attending colorist instead of asking us to turn it down-- which wouldn't be an issue, joined in with talking about my kid. So instead of a cash tip, here's one that will help you: don't comment on your customers children, or anyone else's children. It's disgusting and hurtful.
Business response:
Hi Kathy, thank you for taking the time to send us this feedback. We would like to apologize, our team should always be kind and respectful and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you.
I am hoping that this is a one time situation but I feel compelled to let potential clients know a few things. First up, parking. It is street only and nothing over two hours unless you want to park at Beverly connection and walk several blocks. Keep that in mind if booking a service that is going to take a while. Couldn't cancel after driving around for 15 minutes looking for a space without a "cancellation fee." In hindsight I should have taken the hit. On to the consultation. While going over what I wanted another colori... read more
Business response:
Hello, we are sorry your experience didn't meet your expectations at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you. We look forward to hearing from you. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Madison Reed Hair Color Bar West Third Street has a 3.8 star rating with 176 reviews.
Madison Reed Hair Color Bar West Third Street is closed now. It will open tomorrow at 10:00 a.m.