This profile has been claimed by the business owner or representative.
8375 W 3rd St, Los Angeles, CA, 90048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Super happy with my hair color. Gabby was super amazing and very professional. Definitely coming back. Thank you Gabby.
Business response:
Thank you for taking the time to share your amazing Madison Reed experience, Linda! We'll be sure to pass along your kind words to Gabby so we can share the love! It will make their day to hear that you are super happy with your hair color. We look forward to seeing you again soon- and we’d love to have you bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
Very professional attentive staff. Clean beautiful environment. Thank you very much ladies! Color came out great too!
Business response:
This just made our day, Shana! Thank you for taking the time to share your feedback. We look forward to seeing you again soon for another stellar experience. Welcome to the Madison Reed family, and share the love! Get $15 off your next order when you refer a friend, visit madison-reed.com/refer to get started.
Arrived 7 minutes prior to my appointment time. No one acknowledged me. I had to ask to be checked in. Waited 15 minutes past my appointment time before asking if someone was going to help me. Has to ask for water, no one offered. The colorist, who I asked for the water, told me, she would send over someone to get water for me. She could not get me water. I paid for a blowout. The stylist told me she did not have time to properly do my hair, because she had a client waiting. I paid for a service, which was incomplete after... read more
Business response:
Hi Joan, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Was looking forward to my first visit at Madison Reed but very disappointed with the experience. Started off nice w/ friendly greeting, cup of coffee and the colorist talked me through different colors and once he finished, he told me to sit for 20 mins before wash... and 30 mins came and went til almost 40 mins I waved someone down saying think my colors forgot about me as he was working on someone else and never came back to check on me. So someone else came and gave me a wash. I was passed on the assistant for a blow out ... read more
Business response:
Hi Jessica, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
I am very unhappy with Madison Reed. My highlights came out uneven, the wrong color, and far from the root. I reminded the colorist that as a first-time customer I should get the 20% discount and he confirm that. But at checkout I was charged the regular amount and I didn't realize this until I got home.
Business response:
Hi Alex, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
they told me that they were going to use a product that would pop my gray hair but that didnt happen, it actually made my hair darker. I was looking to make my hair more gray and silver and it came out darker black. I even showed them photos of what i would like. It was a waste of $150.00
Business response:
Hi Jack, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
I am a member since January this year and in the last three time I visited always 20 to 25 minutes passed my appointment I think they are over booking and the service is not as good anymore hope it will improve
Business response:
Hi Nadia, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Hi Jessica - in response to your message, please see attached for the appointment. The name on the appointment was Tiffany.
Business response:
Hi Tiffany, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
I don't like leaving negative reviews but I've been to this location twice now and both times I left frustrated. Last time the color was ok, but the customer service was lacking. This time my hair is so dark I wonder if the wrong shade was used. I think I need to color correct it. I got so frustrated trying to communicate what I wanted and not feeling heard, tbh I just gave up in the end. Well, I shouldn't have done that because now I think I need a color correction it is so dark in the front. I seriously think the person mi... read more
Business response:
Hi Tiffany, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
Madison Reed Hair Color Bar West Third Street has a 3.7 star rating with 187 reviews.
Madison Reed Hair Color Bar West Third Street is closed now. It will open at 10:00 a.m.