Madison Reed Hair Color Bar West Third Street

Shana P. 

on Yelp

2 years ago

Very professional attentive staff. Clean beautiful environment. Thank you very much ladies! Color came out great too! 

Tiffany B. 

on Yelp

3 months ago

Hi Jessica - in response to your message, please see attached for the appointment. The name on the appointment was Tiffany. 

Tiffany B. 

on Yelp

3 months ago

I don't like leaving negative reviews but I've been to this location twice now and both times I left frustrated. Last time the color was ok, but the customer service was lacking. This time my hair is so dark I wonder if the wrong shade was used. I think I need to color correct it. I got so frustrated trying to communicate what I wanted and not feeling heard, tbh I just gave up in the end. Well, I shouldn't have done that because now I think I need a color correction it is so dark in the front. I seriously think the person mi... read more

Cat L. 

on Yelp

3 months ago

Came here on a first time deal, color was nice, blow dry was weak. Came back again, for another promotional deal but it was still pricey. The salon was understaffed. The assistant said so. There was previously another Assistant on the books. I scheduled a blow-dry but the assistant was not fast or good at blow dries. Then someone needed color washed out so my blow dry was concluded. I was amazed because it was dry but not a style I wanted, flat and boring. The lady that colored my hair said I had to show her a pictur... read more

Monica A. 

on Yelp

4 months ago

the service and attitude here is really bad...you might as well just do a box dye at home. I came in for gray coverage for the first time, they spent all their time and energy trying to upsell me for the all over blow out deal they had running. When the blow out was done, I had just as many grays as I did when I came in....felt like a huge waste of time and money. I called out my grays weren't covered and instead of politely apologize or trying to come up with a fix, they said "oh well we told you Demi permanent doesn't cov... read more

Lyn V. 

on Yelp

4 months ago

I have been to multiple locations and I could not say that this location is the one you need to avoid. There is one employee specifically named Isaac. He is very aggressive. He talks shit about former employees while I was there and mentioned them by name- he also was talking shit about me under his breath, thinking that I couldn't hear him, and he confirmed that he got another employee FIRED "Yeah that's why ____ doesn't work here anymore". Unprofessional and also potentially illegal- something HR should look into. As he ... read more

Pamela G. 

on Yelp

4 months ago

Does not provide services as specified on website. Customer service 0/10. Not welcoming and wasted time and $ booking service that was not available. 

Cassie C. 

on Yelp

6 months ago

They refused to honor 25% first-timer promo code I booked appointment with online!!! I called and checked the day before appointment and they said it was there. I checked with manager before appointment and she acted cagey but didn't give me reason to worry. Checking out, suddenly the promo was "expired" or I "booked on wrong day" - neither of which were in my confirmation email. Swindlers! Liars! Never returning! 

claudia a. 

on Yelp

7 months ago

**1-Star Review: Humiliated, Harassed, and Refused Service Over Normal Curly-Hair Residue** I arrived **15 minutes early** for my **12:45 p.m. Wednesday color appointment**, hair neatly brushed at home after 30 minutes of careful detangling. I use **Madison Reed** on mid-lengths to ends only--**never roots**--so I knew buildup wouldn't interfere. What followed was the most **degrading salon experience** of my life. The stylist approached, **grabbed sections of my hair aggressively**, and demanded, *"What is this white stuf... read more