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Maggie McFly's® | Boca Raton, FL
- Restaurants
- Boca Raton, FL
About this business
Location details
6000 W Glades Rd, Suite 1228A, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Went last night and it was terrible. Ordered the barbacoa tacos and what I got were taco shells filed with tiny bits of fatty meat topped with a little salsa and a mountain of cilantro. I told the server and he asked if I'd like anything else instead. I ordered the chicken fajitas and it was...not sure how to describe it..a platter that was more boiling than sizzling as it was very watery, almost like a soup. The chicken wasn't sliced chicken breast (like normal fajitas) but small chunks of chicken. The whole mess was also... read more
Business response:
Hello E S, We’re very sorry to hear about your experience, especially with the barbacoa tacos and the chicken fajitas. What you described is not how those dishes are intended to be served, and we understand your disappointment with both the quality and presentation. We also regret that your concern at the table didn’t lead to a satisfactory resolution. That’s not the level of attentiveness or consistency we aim to provide. Your feedback has been shared with our kitchen and management teams for immediate review so we can a... read more
BLT Hamburger with the Truffle Fries. The burger was good but truffle fries tasked like metal. Our server told us the fries are supposed to taste like that. Our server brought regular fries upon us asking for non truffle fries. I couldn't enjoy my burger due to my rancid smelling fries that the server did not take the initiative to remove from my plate.
Business response:
Hi Angela, Thank you for taking the time to share your experience. I’m sorry to hear that your meal was disrupted by the truffle fries and that our team did not handle your concerns more effectively. What you described is not the standard we aim for, both in terms of food quality and service recovery. If a dish isn’t meeting expectations, it should absolutely be addressed promptly and replaced or removed without hesitation so you can enjoy your meal. We appreciate you letting us know, and we will be reviewing this with ou... read more
Initially, this was our inaugural visit to this establishment, and regrettably, it will also be our final one. Allow me to elucidate. We ordered a child's hotdog, and the accompanying fries seemed to have been under the heat lamp for an extended period. They were lukewarm, rather than piping hot. My spouse opted for a shrimp salad, which was satisfactory. The highlight of the dish was undeniably the dressing. As for myself, I selected the taco. I had requested for the slaw to be served on the side shortly after placing our o... read more
Ordered the Cajun Jambalaya, it was good, but I found an elbow macaroni in the bowl?? My beer arrived way to late. Th3 waitress forgot to order it. My friend had the lobster bisque he sent it back, unbeatable. The chicken salad was just ok. After pointing out the issues to the waitress she got annoyed. We spoke to the manager after getting bill. The soup that was returned was supposed to be taken off the bill. It was not. Again the waitress displayed annoyance and indifference. We left no tip. The ambiance was ok.
Business response:
Hello Joe, We’re sincerely sorry that your experience with us was such a frustrating one. That’s not the kind of visit we want anyone to have, and we regret that we let you down. The issues you encountered, especially how your concerns were handled and the mistake on the bill, should have been addressed promptly and professionally. We take that seriously. We hope you’ll consider giving us another opportunity in the future. We would truly welcome the chance to provide you with the level of food and service you expected when ... read more
Sadly, this is another restaurant we've had to remove from our regular rotation. We used to eat here once or twice a week, but the last visit ended it for us. I asked for salad dressing on the side, yet the salad arrived completely drenched. When I mentioned it to the bartender, all I got was a quick apology, no offer to replace it or fix the issue. Walking past the kitchen to the restroom was also concerning. It consistently looks messy and unorganized, which raises questions about cleanliness. We won't be returning. Manage... read more
Business response:
Hello Mike, Thank you for taking the time to share this. It’s disappointing to hear how far your recent experience fell short, especially given how often you used to visit. The salad being served incorrectly and not being addressed properly is frustrating, and that should have been handled more thoughtfully in the moment. This is not the experience we want for our guests, especially loyal ones like you. Your feedback will be shared with our management team so it can be addressed directly. We truly hope you’ll consider givin... read more
Went there with my granddaughter Only to be told something wasn't available after 15 minutes. Wanted to charge me for the adult portion of it and wouldn't downsize it to be kids. Different wasn't a lot of money not customer service oriented will never go
Business response:
Hello Laura, We’re sorry for the confusion regarding the kids menu item. The menu you were given should have reflected current availability, and we apologize that it didn’t. The team is unable to adjust pricing for items that are no longer offered, but we understand how this was frustrating. We appreciate your feedback and will work to ensure menus are accurate and clearly communicated moving forward. Sincerely, Team Maggie McFly's
The food and service is nothing special. The menu seems like a rebranded "The Cheesecake Factory" menu. The food portions are massive, but the food isn't the best. There are better places to try that might have smaller portions and better food quality in Boca!
Business response:
Hello Brooke, Thank you for sharing your honest thoughts. We understand that everyone has different expectations when it comes to menu style, portion size, and overall flavor, and we’re sorry to hear we missed the mark for you. While many guests enjoy the variety and generous portions, we know that quality and execution matter most, and your feedback is important for us to hear. We appreciate you taking the time to share your perspective, and we do hope you might consider giving us another try in the future so we have the ... read more
The two stars are for the excellent service and clean environment. I ordered a seafood paella that came in mush bowl of seafood and no rice or zafron. Half of the clam shells were empty with no clams in it. I had to scoop them out to get to the actual food. We ordered a rum cake that did not have not one drop of rum in it. The food quality was poor and the price was too high.
Business response:
Hello Rebekah, Thank you for taking the time to share this feedback. We’re sorry to hear that the food did not meet expectations, especially with a dish like paella where preparation and ingredients matter so much. We do appreciate you acknowledging the service and cleanliness, but we understand how disappointing it is when the food quality and value don’t align with what was expected. Your comments are being shared with our culinary and management teams so this can be reviewed and addressed. Sincerely, Team Maggie McFly's
We had a really nice, attentive server but the food was very underwhelming. The warm pretzel came out very hot and tasty, which had me hopeful. I liked the creamy mustard, which was surprisingly thick. I thought it might've been the beer cheese sauce at first. The cheese sauce, on the other hand, was almost as thin as water. The flavor was fine, very light, but it wasn't worth it with the mustard as the much better option. I saw intriguing tacos on the menu (lobster, short rib) but wanted to avoid those since I regularly... read more
Business response:
Hello Kelly, Thank you for sharing such detailed feedback. We’re very sorry that your first visit didn’t meet expectations. It’s clear that several of the dishes, from the tacos and coconut shrimp to the pot roast and rice, fell short in both flavor and preparation, and we completely understand how disappointing that must have been. We’re glad our team was attentive and tried to accommodate you, but we know that excellent service doesn’t make up for food that misses the mark. Your notes about menu size, presentation versus ... read more
Frequently asked questions about Maggie McFly's® | Boca Raton, FL
How is Maggie McFly's® | Boca Raton, FL rated?
Maggie McFly's® | Boca Raton, FL has a 4.4 star rating with 2,169 reviews.
When is Maggie McFly's® | Boca Raton, FL open?
Maggie McFly's® | Boca Raton, FL is closed now. It will open at 11:00 a.m.