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Maggie McFly's® | Boca Raton, FL
- Restaurants
- Boca Raton, FL
About this business
Location details
6000 W Glades Rd, Suite 1228A, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Asked what time happy hour was till, and made the reservation for an hour before hh was over. We arrived at reservation time and were told patio was not included in happy hour. We were seated instead at a high-top in the noisier indoors. Ordered off hh menu but were all charged regular price for the bar bites and alcohol. We questioned bill and waiter rebuffed; that we should have specified we wanted happy hour prices when he took our orders. What a strange reply. We just stared at him, to which he said he'd get the ma... read more
Business response:
Hello Lene, We’re sorry for the confusion and frustration during your visit. Happy hour should be a straightforward and enjoyable experience, and we regret that the information about the patio and pricing wasn’t clear from the start. We’ve addressed this with our team so that all staff communicate happy hour details accurately and handle questions more smoothly in the future. We appreciate your feedback and hope your next visit is seamless and enjoyable. Sincerely, Team Maggie McFly's
Sat at the table and the waiter never showed up. 6 other waiters passed, flagged 1 down to be told the other one will come but nothing. We told management and just left. Other tables whom came in after us were served, seated right next to us on 3 different sides. Absolutely ridiculous.
Business response:
Hello Kieu, We’re very sorry for the experience you had during your visit. No guest should ever be left unattended, and we completely understand how frustrating it must have been to see other tables being served while you waited. This is not the level of service we strive to provide, and we will be reviewing this with our team to ensure it doesn’t happen again. Please email us at contact@maggiemcflys.com. We hope you’ll consider giving us another chance so we can provide the attentive service and experience you should alway... read more
i might have to stop eating here. The prices continue to rise yet the portions continue to shrink in size. Not a good marketing strategy in my opinion.
Business response:
Hello Eddie Cassel, We’ve seen the feedback you shared across multiple platforms and want to address your concerns regarding portion sizes and pricing. Our menu has always been known for generous portions, and we continue to focus on providing meals that offer both quality and value. While menu items and pricing have evolved over time, our goal is always to ensure a satisfying experience for our guests. We understand that perceptions of portion size can vary and appreciate your perspective. We know you've been in contact wi... read more
This places has gone down hill. Had dinner last night - music was blasting loud, appetizer came cold, my dinner came cold. It's overpriced and not high quality food or service. Our waitress had the personality of a door knob. When I told her my food was cold, she just looked at me, said nothing, did not even apologize. Couldn't wait to get out of there! A waste of $100! Will never go back!
Business response:
Hello Alana, We’re very sorry to hear about your experience. This is not the standard we aim to provide, and we understand how frustrating it must have been. We take feedback like yours seriously and would appreciate the chance to learn more about what happened so we can address it properly. Please reach out to us directly (contact@maggiemcflys.com) so we can follow up. Sincerely, Team Maggie McFly's
Rare burger ordered, well done one delivered. When replacement came, same side of fries ,ice cold. Replacement fries promised, still waiting for them. Fajitas, sad rendition of the dish. Place empty, now I see why.
Business response:
Hello Michael, We’re very sorry your visit did not meet expectations. It’s unacceptable that your burger and fries weren’t prepared correctly and that your fajitas left you feeling disappointed. We appreciate you bringing this to our attention and would like to learn more so we can make this right. Please contact us (contact@maggiemcflys.com) at your earliest convenience to discuss your experience further. Sincerely, Team Maggie McFly's
The service here was really bad. We had to ask 3x for lemon. We asked another server and she was so rude and completely disregard for us. Really bad service. The drink took for ever and it was just wine and a beer.
Business response:
Hello Q T, We’re very sorry to hear about the service you experienced. Having to repeatedly ask for something and waiting that long for drinks is not the level of hospitality we expect from our team. We’ll be addressing this with our staff to ensure better attention and courtesy moving forward. Thank you for bringing it to our attention. Please feel free to reach out to us at contact@maggiemcflys.com so we can follow up personally. Sincerely, Team Maggie McFly's
liked the ambience, however, due to my experience, I won't be back. Sat at the bar, which was not too busy. Three barmaids/waitresses/servers attending the bar. Waited 10 minutes for two of them to finish their conversation before finally one took my drink order. I ordered a mixed drink, which took about another 10 minutes. Didn't ask if I wanted a lime or not. Didn't want a lime and it arrived with a lime. No worries I took the lime out. She left the drink in front of me no straw, no napkins, etc. Came back later in ab... read more
Business response:
Hello Ramon, Thank you for your feedback, and we’re truly sorry for the disappointing service you experienced. While we’re glad you enjoyed the food and ambiance, the delays and lack of attentiveness you described are unacceptable, and we sincerely apologize. We appreciate you bringing this to our attention, it’s truly helpful, and we will be addressing it with our team to ensure it doesn’t happen again. We’d love a chance to make this right. Please feel free to reach out to us at contact@maggiemcflys.com so we can follow ... read more
you still don't get my point it was on a menu given to me and I believe I should've been given the price that was on the menu not my fault that you changed the menu and didn't take it off your menu if I go to a grocery store and an item is rang up incorrectly, but the sign has a different price. I am given the price on the sign. I don't understand why your company doesn't understand that it was three dollars that we're talking about and you had the opportunity to make it right bad customer service
Business response:
Hello Laura, We’re sorry for the confusion regarding the kids menu item. The menu you were given should have reflected current availability, and we apologize that it didn’t. The team is unable to adjust pricing for items that are no longer offered, but we understand how this was frustrating. We appreciate your feedback and will work to ensure menus are accurate and clearly communicated moving forward. Sincerely, Team Maggie McFly's
Ordered a grilled chicken Caesar salad off the kids menu. They told me they no longer have it however they gave me a menu. They said it was an old menu and they wouldn't honor the price to take a small Caesar salad salad and add chicken spoke to the manager and she said no also, I will not eat here anymore and I recommend.
Frequently asked questions about Maggie McFly's® | Boca Raton, FL
How is Maggie McFly's® | Boca Raton, FL rated?
Maggie McFly's® | Boca Raton, FL has a 4.4 star rating with 1,597 reviews.
When is Maggie McFly's® | Boca Raton, FL open?
Maggie McFly's® | Boca Raton, FL is closed now. It will open at 11:00 a.m.