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Maggie McFly's® | Boca Raton, FL
- Restaurants
- Boca Raton, FL
About this business
Location details
6000 W Glades Rd, Suite 1228A, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Sadly, this is another restaurant we've had to remove from our regular rotation. We used to eat here once or twice a week, but the last visit ended it for us. I asked for salad dressing on the side, yet the salad arrived completely drenched. When I mentioned it to the bartender, all I got was a quick apology, no offer to replace it or fix the issue. Walking past the kitchen to the restroom was also concerning. It consistently looks messy and unorganized, which raises questions about cleanliness. We won't be returning. Manage... read more
Business response:
Hello Mike, Thank you for taking the time to share this. It’s disappointing to hear how far your recent experience fell short, especially given how often you used to visit. The salad being served incorrectly and not being addressed properly is frustrating, and that should have been handled more thoughtfully in the moment. This is not the experience we want for our guests, especially loyal ones like you. Your feedback will be shared with our management team so it can be addressed directly. We truly hope you’ll consider givin... read more
Went there with my granddaughter Only to be told something wasn't available after 15 minutes. Wanted to charge me for the adult portion of it and wouldn't downsize it to be kids. Different wasn't a lot of money not customer service oriented will never go
Business response:
Hello Laura, We’re sorry for the confusion regarding the kids menu item. The menu you were given should have reflected current availability, and we apologize that it didn’t. The team is unable to adjust pricing for items that are no longer offered, but we understand how this was frustrating. We appreciate your feedback and will work to ensure menus are accurate and clearly communicated moving forward. Sincerely, Team Maggie McFly's
The food and service is nothing special. The menu seems like a rebranded "The Cheesecake Factory" menu. The food portions are massive, but the food isn't the best. There are better places to try that might have smaller portions and better food quality in Boca!
Business response:
Hello Brooke, Thank you for sharing your honest thoughts. We understand that everyone has different expectations when it comes to menu style, portion size, and overall flavor, and we’re sorry to hear we missed the mark for you. While many guests enjoy the variety and generous portions, we know that quality and execution matter most, and your feedback is important for us to hear. We appreciate you taking the time to share your perspective, and we do hope you might consider giving us another try in the future so we have the ... read more
The two stars are for the excellent service and clean environment. I ordered a seafood paella that came in mush bowl of seafood and no rice or zafron. Half of the clam shells were empty with no clams in it. I had to scoop them out to get to the actual food. We ordered a rum cake that did not have not one drop of rum in it. The food quality was poor and the price was too high.
Business response:
Hello Rebekah, Thank you for taking the time to share this feedback. We’re sorry to hear that the food did not meet expectations, especially with a dish like paella where preparation and ingredients matter so much. We do appreciate you acknowledging the service and cleanliness, but we understand how disappointing it is when the food quality and value don’t align with what was expected. Your comments are being shared with our culinary and management teams so this can be reviewed and addressed. Sincerely, Team Maggie McFly's
We had a really nice, attentive server but the food was very underwhelming. The warm pretzel came out very hot and tasty, which had me hopeful. I liked the creamy mustard, which was surprisingly thick. I thought it might've been the beer cheese sauce at first. The cheese sauce, on the other hand, was almost as thin as water. The flavor was fine, very light, but it wasn't worth it with the mustard as the much better option. I saw intriguing tacos on the menu (lobster, short rib) but wanted to avoid those since I regularly... read more
Business response:
Hello Kelly, Thank you for sharing such detailed feedback. We’re very sorry that your first visit didn’t meet expectations. It’s clear that several of the dishes, from the tacos and coconut shrimp to the pot roast and rice, fell short in both flavor and preparation, and we completely understand how disappointing that must have been. We’re glad our team was attentive and tried to accommodate you, but we know that excellent service doesn’t make up for food that misses the mark. Your notes about menu size, presentation versus ... read more
food was average but service was very slow , they dropped off the food and never came back to see what we needed no water refill or soda refill but fast with the check
Business response:
Hello Mari, We’re very sorry that your experience with us fell short. It’s important to us that every guest feels well cared for, and we regret that we didn’t deliver that during your visit. We truly appreciate your feedback and hope you might give us another chance to provide the experience you deserve. Sincerely, Team Maggie McFly's
Had lunch on Saturday and it took an hour before our entrees were served. The manager came over and said because one of the five of us ordered an appetizer, the restaurant held back cooking our entrees until the appetizer was served. Since the appetizer was served and finished over 30 minutes before, we suggested they forgot our food and asked to just cook it. Answer: some meals are already done and others still cooking. We said serve the ones done now. The manager said ok. Yet none came and 10 minutes later all dishes w... read more
Business response:
Hello Dennis, We’re truly sorry for how your lunch visit went. Waiting an hour for your entrees, especially after letting the manager know about the delay, is completely unacceptable, and we can only imagine how frustrating and disappointing that must have felt. You’ve chosen to dine with us before, and we regret that this visit didn’t reflect the experience you expected or deserved. We’ve addressed this with our team to ensure better communication and timing so that no guest has to go through this again. We would really ap... read more
Asked what time happy hour was till, and made the reservation for an hour before hh was over. We arrived at reservation time and were told patio was not included in happy hour. We were seated instead at a high-top in the noisier indoors. Ordered off hh menu but were all charged regular price for the bar bites and alcohol. We questioned bill and waiter rebuffed; that we should have specified we wanted happy hour prices when he took our orders. What a strange reply. We just stared at him, to which he said he'd get the ma... read more
Business response:
Hello Lene, We’re sorry for the confusion and frustration during your visit. Happy hour should be a straightforward and enjoyable experience, and we regret that the information about the patio and pricing wasn’t clear from the start. We’ve addressed this with our team so that all staff communicate happy hour details accurately and handle questions more smoothly in the future. We appreciate your feedback and hope your next visit is seamless and enjoyable. Sincerely, Team Maggie McFly's
Sat at the table and the waiter never showed up. 6 other waiters passed, flagged 1 down to be told the other one will come but nothing. We told management and just left. Other tables whom came in after us were served, seated right next to us on 3 different sides. Absolutely ridiculous.
Business response:
Hello Kieu, We’re very sorry for the experience you had during your visit. No guest should ever be left unattended, and we completely understand how frustrating it must have been to see other tables being served while you waited. This is not the level of service we strive to provide, and we will be reviewing this with our team to ensure it doesn’t happen again. Please email us at contact@maggiemcflys.com. We hope you’ll consider giving us another chance so we can provide the attentive service and experience you should alway... read more
Frequently asked questions about Maggie McFly's® | Boca Raton, FL
How is Maggie McFly's® | Boca Raton, FL rated?
Maggie McFly's® | Boca Raton, FL has a 4.4 star rating with 2,036 reviews.
When is Maggie McFly's® | Boca Raton, FL open?
Maggie McFly's® | Boca Raton, FL is closed now. It will open at 11:00 a.m.