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Maggie McFly's® | Glastonbury
- Restaurants
- Glastonbury, CT
About this business
Location details
40 Glastonbury Boulevard, Glastonbury, CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
First off I just want to say that this is one of my favorite restaurants, our date night restaurant. I get the chicken Milanese and my husband gets the Louisiana chicken. Last Wednesday we were celebrating my daughter moving and getting her own place and decided Maggys would be the place to go. So our family went in at 6:30. We had my gram and Bapa come too. All 9 of us. My gram is very hard to please. Her standards are insane especially when it comes to service. We, especially my gram, were blown away by the beyond excellen... read more
Business response:
Hello Corie, Thank you for the remarkable Five Star Review! We love the Chicken Milanese and Louisiana Chicken dishes too - they are amazing! We could not be happier to have such wonderful team members like her! She embodies the Maggie McFly's customer service mantra. See you soon, Team Maggie McFly's
CJ best bartender on Sundays. He made sure I was all set, even when a sudden rain ran everybody indoors. Will be back!!!
Business response:
Hello Tina, Thank you for sharing such terrific feedback! We are glad he was able to accommodate you and look forward to seeing you again soon. All the best, Team Maggie McFly's
I am thrilled with the level of service we had. We had a large party and were greeted immediately. Despite a couple small hiccups we had a wonderful experience. The food was delicious and cooked according to our order. Our waitress was super attentive to us. She made sure that she was on top of making sure we were satisfied. Danajah was kind, courteous and professional. I am a frequent customer at this location. I will definitely be back. I am grateful for another great night.
Business response:
Hello Amy, Thank you for the outstanding Five Star Review! We are beyond pleased to hear such a wonderful report on the customer service that you received from one of our Team Members. We can not wait for your next visit. ~ Team Maggie McFly's
Came to celebrate a graduation and was left disappointed. After waiting for 25 minutes at a table with no server we needed up needing to get up and ask for a server. After receiving one we all placed our orders and the teriyaki bowl I ate was full of hard butt ends of the broccoli, along with the order being wrong.I requested a different side instead of rice but I guess there was a miscommunication. I was also left in an awkward position After getting the bill, I received a military discount of $1.80 on my $147 bill, I'm no... read more
In brief: ribeye & filet mignon not worth the splurge. We made a reservation for six at 6:00 PM on a Friday in early June. We were seated promptly. Our orders were taken within about 15 minutes. Noisy (no absorbent tiles on ceiling), conversation difficult. Food did not arrive until one hour after we sat down. During that hour, nothing was offered free except water - no bread nor breadsticks, no chips, nothing. Mixed drinks on the menu had no prices, which dissuaded me from ordering any. The menu looks impressive with many o... read more
Business response:
Hello Eric, Thank you for taking the time to share such detailed feedback. We’re sorry to hear that your experience did not meet expectations, especially with the wait time, noise level, and overall pacing of your meal. We also regret that the ribeye and filet mignon did not feel like the quality or presentation you were hoping for, particularly given the occasion. Your comments have been shared with our management and culinary teams for review. We truly appreciate your feedback as it helps us identify areas where we need... read more
I rarely write negative reviews, but this experience at Maggie McFly's was deeply disappointing and handled in a way that showed a lack of professionalism from start to finish. Last Friday, I ordered the filet of salmon. It was during Lent, and I am abstaining from meat. Our waitress, Alexandria (Alex), misheard the order and brought a filet of steak instead. When we explained the mistake, she informed us that they were out of salmon. That information should have been communicated before the wrong entrée was brought to the ... read more
Business response:
Hello Patrick, We are truly sorry for the experience you had. What you described is not the level of care or professionalism we expect from our team. The language used was completely inappropriate, and we understand how upsetting that must have been. We have addressed this situation directly with the waitress to ensure it does not happen again. We also want to make sure the billing correction is fully resolved. Please reach out to us (conmtact@maggiemcflys.com), so we can take care of this right away. We genuinely appreciat... read more
Rather disappointing service, a wobbly table (ugh!), but the food was ok. We were a table for two on a Sunday afternoon for lunch and somehow managed to become invisible. I'd be more understanding if the place was slammed, but there were plenty of open tables and a solid number of waitstaff walking around. Things started off with an excruciatingly long wait just to get our drink order taken--a beer and a cider, nothing fancy--and even longer for them to actually arrive. No exaggeration, it was over 30 minutes before we had d... read more
Business response:
Hello Chris, Thank you for taking the time to share your visit with us. We’re really sorry that the service did not move at the pace it should have and that your experience felt frustrating overall. Even on a quieter afternoon, your visit should have felt smooth and attentive from start to finish. We’re glad to hear you enjoyed the food and that our team came across as friendly, but we understand how much slow service can take away from the experience. Your feedback has been shared with our team so we can address this and d... read more
Service was good till it wasn't. At the end of the meal, the waitress whose name was Nicole, just stood at the table waiting for a method of payment without delivering an itemized bill. When she brought the receipt back to the table, still no itemized receipt. Food was not good. The menu has too many items on it. Are you a steak house, Italian, Tex-Mex, or Seafood ? My wife ordered pasta with meatballs. Pasta was properly cooked. The meatballs were bland, dry, and the texture was smooth like overcooked oatmeal. My wife said ... read more
Business response:
Hello Freddie, Thank you for taking the time to share your feedback. We’re genuinely sorry that your visit did not meet your expectations and appreciate your honest, detailed comments. We take pride in our restaurant and strive to create an inclusive place where people can enjoy a wide variety of dishes. We are disappointed to hear that the dishes you ordered did not meet your expectations and understand your frustration with the quality and value of your meal. We will be looking into this with our kitchen team to ensure re... read more
I will say right up front that I am impressed, but also a little cautiously wary about the large menu of options. Nonetheless, I thought the bowl was very good. The add-on salmon was seared just right and left very rare as I requested. However, I am very, very, very disappointed with their lack of care and attention to dietary needs and allergies! I specifically had asked the server, Shannon, whether there was any cheese in the salad, and she reassured me that there is no cheese at all. You probably can guess that when the b... read more
Business response:
Hi Tom, Thank you for sharing your experience. We want to start by saying that we take dietary needs and allergies very seriously, our staff is trained to handle these situations with the utmost care, and we’re truly sorry that your experience did not reflect that. We appreciate your detailed feedback and are glad to hear that the salmon was cooked to your liking. However, it’s clear that we fell short in properly preparing your bowl and addressing your concerns about the cheese. This is not acceptable, and we sincerely apo... read more
Frequently asked questions about Maggie McFly's® | Glastonbury
How is Maggie McFly's® | Glastonbury rated?
Maggie McFly's® | Glastonbury has a 4.1 star rating with 3,396 reviews.
When is Maggie McFly's® | Glastonbury open?
Maggie McFly's® | Glastonbury is open now. It will close at 11:00 p.m.