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Maggie McFly's® | Glastonbury
- Restaurants
- Glastonbury, CT
About this business
Location details
40 Glastonbury Boulevard, Glastonbury, CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Ordered medium well burgers got raw burgers. Server showed up later said ohh sorry trouble in kitchen lately gave me a couple bucks off but no lunch as it was raw meat Lesson learned not going back
Business response:
Hello Tim, We’re sorry to hear about your experience with the burger not being cooked properly, that’s definitely not acceptable. We understand how disappointing this must have been, and we regret that it impacted your visit. We appreciate you bringing this to our attention and would like the chance to make things right. Please reach out to us directly if you’re open to discussing further. Sincerely, Team Maggie McFly's
Dinner sandwiches were fine. What wasn't was the fly that came with our takeout order! How do you lock a fly in the container? Won't go back.
Business response:
Hello B S, We’re sorry to hear about your takeout experience. That’s obviously not acceptable, and we understand how frustrating and off-putting that must have been. Cleanliness and food safety are priorities for us, and something like this shouldn’t happen. We’d appreciate the chance to speak with you directly so we can look into what went wrong and address it with our team. Please feel free to reach out to us at contact@maggiemcflys.com, we’d like to make this right. Sincerely, Team Maggie McFly's
I've ordered 3 times. 1st time was ok. 2nd and 3rd time terrible. I'm a picky eater. But I do expect you to accommodate simple things. First time I ordered I had the wrong sandwich. Chicken yes but I ordered buffalo and was given blackened. It was a pickup order and the manager was able to accommodate but I had to wait 15 extra minutes. All while the rest of the order got cold. Their online delivery menu does not allow accommodations. I ordered a buffalo chicken sandwich but wanted no Swiss cheese and blue cheese one the ... read more
Business response:
Hello Stacey, Thank you for sharing your experience. We’re sorry to hear about the issues with your orders and the challenges you faced with accommodating your requests, especially through online delivery. We understand how frustrating this can be, and we appreciate you letting us know. Third party online delivery systems do have some limitations out of our control, but we’re actively looking at ways to improve this to better serve guests with specific needs. Your feedback is important to us, and we hope you might consider ... read more
My husband and I sat at the bar and had our drink and food orders in fairly quickly, so things started off well. My husband had to ask three times just to get a glass of water -- not ideal, but we let it slide. The food was decent, though a bit overpriced for what it was. The real issue was the service. Despite having two bartenders on, it took over 20 minutes for me to get a second drink. The bar was left unattended for stretches of time, and when the bartenders were present, they were chatting off to the side, ignoring cu... read more
Business response:
Hello Bri, Thanks for the feedback! Here’s a response to the review: We’re really sorry to hear about the service issues you experienced. It’s disappointing to hear that the bartenders weren’t attentive, and we truly apologize for the delay with your second drink. We pride ourselves on providing great service, and we’re sorry we missed the mark this time. We’re glad to hear that the manager was able to help, and we’ll make sure to address this with our team to ensure it doesn’t happen again. We appreciate your feedback and... read more
I came in so hungry.. left disappointed! I stopped in on a cold /rainy day and really wanted a bowl of hot chowder.. fail... my chowder came room temp at best. Do you know how nasty cold soup is when expecting hot..gross.. i also ordered a NY strip cooled medium and steamed sweet potatoes. The sweet potatoes were really good. My "medium" steak was super rare in the center and the cut was very grainy. Overall.. I shoukda read the reviews prior to eating here.. I simply would've gone somewhere else.. the service ... read more
Business response:
Hello John, We’re truly sorry to hear about your experience, and we can understand your frustration. It’s certainly not acceptable for your chowder to arrive at the wrong temperature, and we’ll make sure to address this with the kitchen team. As for the steak, we regret that it wasn’t cooked as you requested. Your feedback is really valuable, and we’re committed to improving based on it. We hope you'll give us another chance in the future. If you’d like, we’d be happy to offer a gift card to make up for this visit. Let us k... read more
a bunch of racists bitches especially the manager I ordered on the actual website not through door dash they charged my card twice but gave me one of my orders I showed them that I have 2 confirmation emails she still told me she wasn't giving me a refund nor would she make the other order I have to reorder from the same website that never put my order through the first time and still charged me ... unbelievable I will never eat at this establisment again
Stopped in for lunch and weee seated immediately. Server took our drink orders and left us to go through the massive menu. Menu has everything you could ever want given its size . Actually too much to digest in one sitting. We finally decided on the Waldorf chicken salad with tater tots, bacon cheeseburger, substituting blue cheese dressing for the American cheese, French fries and added French onion soup for an additional charge. We waited what seemed an inordinate amount of time before our entrees showed up. Soup should h... read more
Business response:
Hello Bob, Thank you very much for taking the time to provide us with such glowing feedback and specific details about your visit to our Glastonbury location. We are sorry that the breadsticks were a little burnt and will make sure to address this so we avoid that problem in the future. We are extremely pleased to hear how much you enjoyed the Filet, Ribeye, Potatoes, and of course - dessert! We look forward to your next visit and would love to send you a Gift Card to use when you come again! Please email us (contact@magg... read more
Not a great experience. The only reason I might return in the french onion soup. The restaurant is located across from the hotel so it was very convenient and I was quickly seated and offered a menu. Not crowded by any means. Plenty of empty tables and seats at the bar. Eventually the bartender came by and took my drink order. (Not a huge selection of beers I drink). She asked if I was eating and gave me a placemat when I confirmed. Half a beer later she came back for my food order. I went with the french onion so... read more
Business response:
Hello Johnny, Thank you for your feedback. We're glad to hear you enjoyed the French onion soup, but we're truly sorry that the shepherd's pie and service did not meet your expectations. It’s disappointing to hear that the flavors didn’t come together as they should have, and we appreciate you bringing this to our attention. We’ll work with our kitchen team to improve the dish and address the service issues you experienced. Your insights are valuable, and we hope you'll consider giving us another chance to provide you with ... read more
A ruben sandwich for almost $19? Looked like it should have been $8.95, not even good. If you order a cobb salad they always leave off the avocado. Haven't been here in a while, hasn't changed still hit or miss.
Business response:
Hello Susan, Thank you for sharing your thoughts with us. We are very sorry to hear about your disappointment with the Reuben sandwich and Cobb salad. Your experience does not reflect the high standards we aim to uphold. We understand how frustrating it can be when an item doesn’t meet expectations. However, it sounds like it's been a while since you visited! We hope consider giving us another chance to show you what we're really about! Sincerely, Team Magie McFly's
Frequently asked questions about Maggie McFly's® | Glastonbury
How is Maggie McFly's® | Glastonbury rated?
Maggie McFly's® | Glastonbury has a 4.1 star rating with 3,396 reviews.
When is Maggie McFly's® | Glastonbury open?
Maggie McFly's® | Glastonbury is open now. It will close at 11:00 p.m.