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Maggie McFly's® | Glastonbury
- Restaurants
- Glastonbury, CT
About this business
Location details
40 Glastonbury Boulevard, Glastonbury, CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Sent my meal back twice. Bartenders were super nice and drinks were delish. Kitchen needs major time mgmt help with a menu that big. Disappointing.
Business response:
Hello Nicole, We're so sorry you're experience with us wasn't a great one. Would you mind sending us an email at contact@maggiemcflys.com and explain to us what happened? Being able to have an open conversation about the way we can make your next visit or takeout experience a better one is greatly valued. We look forward to hearing from you. Sincerely, Team Maggie McFly's
The last 2 times I have been to this establishment have been extremely disappointing. My friend and I sat at the bar for Happy Hour, we sat there for 10 minutes before being acknowledged, so we moved to a booth. Once seated we waited for another 10 minutes before my friend got up to ask when we would be served. It took over 30 minutes to get a drink and its a good thing we ordered off the menu because Happy Hour was over before we got our dinner. The same thing happened last week when I took my daughter there. Af... read more
Business response:
Hi PB, We want to apologize for the long wait times you had to be greeted, get drinks, and receive your food. Our policy at Maggie McFly's is to greet all tables that enter our establishment promptly and frequently so they feel welcomed and acknowledged. We will be reaching out to all of our team members and managers in Glastonbury to ensure they are properly greeting and serving all guests that enter our establishment. We strive to fix these problems quickly and adequately. Customer service has always been our top priority... read more
Awful! Worst service experience I've encountered in a long time...staff seemed very put out that we were even here. Brussel sprouts were inedible and when our waitress took our full plate, she didn't even ask if there was a problem. Then French onion soup was brought with no cheese (we had asked for no cheese on our sandwich, so sort of explainable) but when mentioned to our server, rather than just correcting, she felt the need to lecture us on why she made her decision. I ordered lunch Greek salad and was brought dinne... read more
Business response:
Hi Audra, We would like to apologize for the poor service you received! Customer service is always our top priority. Unfortunately, it does not seem like that happened this time! We will be in contact with our Management Team to review what happened and ensure the proper steps are taken to prevent this from happening again! Again, we are sorry, and we do hope you are willing to give us another chance! Sincerely, Team Maggie McFly's
The dinner I chose, roasted turkey, mashed potatoes, stuffing was just aweful. Couldn't eat it and the waitress just offered to bring out another side, so I chose white rice. Couldn't eat that either. In the past I tried their pasta, but it was just okay and very expensive for the amount given. It is just so hit and miss on the service and food that I won't be going back
Business response:
Hello Shane, We're so sorry to hear about your experience dining with us. We strive to make sure our guests can enjoy their food, and if something goes wrong we always want to fix it. We sincerely apologize you did not experience that same level of care. We hope you are willing to give us another try at one of our other locations. Sincerely, Team Maggie McFly's
If you have severe allergies, be very wary here. This is a tough review to write, because everyone else at my table loved their meals, yet I wasn't able to eat mine. We came in on the late side because of a delayed flight into Bradley, but this restaurant was chosen by local family members because the menu was extensive and seemed to have quite a few allergy-friendly choices (I am severely allergic to dairy, gluten, and egg, but am pretty adept at navigating that while eating out). I ordered a usually safe choice for me--tac... read more
Business response:
Hello Christina, We want to apologize for the bad experience you had in our Glastonbury location. We take allergies very seriously and always wat to ensure a positive customer experience. Would you mind sending us you address to contact@maggiemcflys.com so we can mail you a gift card for your troubles? Sincerely, Team Maggie McFly's
The place was empty. Yet they put me mar the kitchen listening to plates and pans loudly clinking. The music was loud. They messed up my gluten free order. I had to double check. Had it sent back. Fries were cold and chewy. Never had chewy fries before. Service inattentive.
Business response:
K H, We want to apologize for the bad experience you had in our Glastonbury location. We take allergies very seriously and we will contact the managers of the restaurant about what happened so it doesn't happen again. Would you mind sending us you address to contact@maggiemcflys.com so we can mail you a gift card for your troubles? Best, Team Maggi McFly's
Do NOT waste your time at this location. Go the one in Manchester. We figured we try this location because we've been pleased with the one in Manchester -big mistake. My husband, myself and our infant went on a Saturday, at 3:45pm, and were seated outside right away. The inside was empty. After 20 minutes of no a acknowledgment from any staff I went to the host stand to let them know we hadn't even been greeted by a waiter. It was another 5 minutes before anyone came to our table. We ordered 2 cocktails, an app and our ent... read more
Business response:
Hi Camden, We want to apologize for the bad experience you had in our Glastonbury location. It is very disappointing to hear about the inconsistencies between locations. We will be sure to address this with management. Would you mind sending us your address to contact@maggiemcflys.com so we can mail you a gift card for your troubles? Best, Team Maggie McFly's
Screwed up my order wouldn't make good on it! Had 5 people come to my table to take order food was terrible
Business response:
ErkaLynne, We're very sorry to hear about your experience at our Glastonbury location. Please know that we will be in contact with the managers about it. We do hope you come to our restaurant again in the future. Best, Team Maggie McFly's
If I could give 0 stars, I would. The food and the service were terrible. The "fresh turkey" was smoked processed turkey breast and the salmon ($24.00) was tiny and burned to a crisp. The corn medley side reminded me of high school cafeteria fare. Our waitress was non existent and appeared once after dropping our meals and disappearing. Added to this disaster of a meal was a little kid in a nearby booth who threw a temper tantrum and shrieked during our entire meal. I complained about it when we sat down yet it continued at ... read more
Business response:
Hi Paul, We are sorry that you were not able to enjoy your experience with us! We do hope you were able to speak with one of our team members so they could address the issues you had. Best, Team Maggie McFly's
Frequently asked questions about Maggie McFly's® | Glastonbury
How is Maggie McFly's® | Glastonbury rated?
Maggie McFly's® | Glastonbury has a 4.1 star rating with 3,396 reviews.
When is Maggie McFly's® | Glastonbury open?
Maggie McFly's® | Glastonbury is open now. It will close at 11:00 p.m.