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Maggie McFly's® | Glastonbury
- Restaurants
- Glastonbury, CT
About this business
Location details
40 Glastonbury Boulevard, Glastonbury, CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
The dinner I chose, roasted turkey, mashed potatoes, stuffing was just aweful. Couldn't eat it and the waitress just offered to bring out another side, so I chose white rice. Couldn't eat that either. In the past I tried their pasta, but it was just okay and very expensive for the amount given. It is just so hit and miss on the service and food that I won't be going back
Business response:
Hello Shane, We're so sorry to hear about your experience dining with us. We strive to make sure our guests can enjoy their food, and if something goes wrong we always want to fix it. We sincerely apologize you did not experience that same level of care. We hope you are willing to give us another try at one of our other locations. Sincerely, Team Maggie McFly's
If you have severe allergies, be very wary here. This is a tough review to write, because everyone else at my table loved their meals, yet I wasn't able to eat mine. We came in on the late side because of a delayed flight into Bradley, but this restaurant was chosen by local family members because the menu was extensive and seemed to have quite a few allergy-friendly choices (I am severely allergic to dairy, gluten, and egg, but am pretty adept at navigating that while eating out). I ordered a usually safe choice for me--tac... read more
Business response:
Hello Christina, We want to apologize for the bad experience you had in our Glastonbury location. We take allergies very seriously and always wat to ensure a positive customer experience. Would you mind sending us you address to contact@maggiemcflys.com so we can mail you a gift card for your troubles? Sincerely, Team Maggie McFly's
The place was empty. Yet they put me mar the kitchen listening to plates and pans loudly clinking. The music was loud. They messed up my gluten free order. I had to double check. Had it sent back. Fries were cold and chewy. Never had chewy fries before. Service inattentive.
Business response:
K H, We want to apologize for the bad experience you had in our Glastonbury location. We take allergies very seriously and we will contact the managers of the restaurant about what happened so it doesn't happen again. Would you mind sending us you address to contact@maggiemcflys.com so we can mail you a gift card for your troubles? Best, Team Maggi McFly's
Do NOT waste your time at this location. Go the one in Manchester. We figured we try this location because we've been pleased with the one in Manchester -big mistake. My husband, myself and our infant went on a Saturday, at 3:45pm, and were seated outside right away. The inside was empty. After 20 minutes of no a acknowledgment from any staff I went to the host stand to let them know we hadn't even been greeted by a waiter. It was another 5 minutes before anyone came to our table. We ordered 2 cocktails, an app and our ent... read more
Business response:
Hi Camden, We want to apologize for the bad experience you had in our Glastonbury location. It is very disappointing to hear about the inconsistencies between locations. We will be sure to address this with management. Would you mind sending us your address to contact@maggiemcflys.com so we can mail you a gift card for your troubles? Best, Team Maggie McFly's
Screwed up my order wouldn't make good on it! Had 5 people come to my table to take order food was terrible
Business response:
ErkaLynne, We're very sorry to hear about your experience at our Glastonbury location. Please know that we will be in contact with the managers about it. We do hope you come to our restaurant again in the future. Best, Team Maggie McFly's
If I could give 0 stars, I would. The food and the service were terrible. The "fresh turkey" was smoked processed turkey breast and the salmon ($24.00) was tiny and burned to a crisp. The corn medley side reminded me of high school cafeteria fare. Our waitress was non existent and appeared once after dropping our meals and disappearing. Added to this disaster of a meal was a little kid in a nearby booth who threw a temper tantrum and shrieked during our entire meal. I complained about it when we sat down yet it continued at ... read more
Business response:
Hi Paul, We are sorry that you were not able to enjoy your experience with us! We do hope you were able to speak with one of our team members so they could address the issues you had. Best, Team Maggie McFly's
I'm eating at this restaurant right now. I'm sitting at the bar and the bartender immediately had a horrible attitude. She has no name tag so I can't give a warning name. I asked if a certain appetizer was big enough for a meal (they commonly are) and her response was I don't know the size of your stomach so I don't know. I asked if the edamame had sea salt on it? Response I don't know.. I think so. As she was walking way. When I ordered edamame and meatball appetizer she responded with slow down you are talking way too fast... read more
Business response:
Hi Brenda, We are extremely sorry that you were treated with such poor service the entire time you were there. It is completely unacceptable for any of our staff members to treat our guests with such poor taste. We will be sharing this with the Management to address this matter with the whole team. Best, Team Maggie McFly's
I have been here plenty of times but now I remember why we haven't been back. the service was poor. the server forgot about part of our food and when she brought the rest of it the chicken skewers were undercooked. then she has a nerve to charge over $10 for 3 tiny undercooked skewers. she forgot the sauce as well. no water at the table and didn't bother to ask for 2nd drinks. we go out too eat often and are generous tippers but tonight was a disappointing. if you forget something that's ok we are humans but fix it. ... read more
So this is our story . We are not a young couple. We stopped for a meal on a Sunday the place was slammed. I understand we waited 40 minutes for a server lol not even a water so we left. Not happy. I get it very busy ok. We decided to try again omg. Friday afternoon slow not to busy perfect! We sat and waited 15 to 20 minutes not one server stopped by? She did walk by several time looked at us and moved on. Then the table next to us arrived. I kid you not they just took off there jackets and the waitress was taking a drink ... read more
Business response:
Hi Daniel, We sincerely apologize for the poor service you were provided during your visit! We will immediately inform our Glastonbury management team of the long wait times you experienced and make sure service is as efficient as possible. We hope you give one of our other locations a chance in the future. Sincerely, Team Maggie McFly's
Frequently asked questions about Maggie McFly's® | Glastonbury
How is Maggie McFly's® | Glastonbury rated?
Maggie McFly's® | Glastonbury has a 4.1 star rating with 3,362 reviews.
When is Maggie McFly's® | Glastonbury open?
Maggie McFly's® | Glastonbury is open now. It will close at 11:00 p.m.