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Maggie McFly's | Manchester
- Restaurants
- Manchester, CT
About this business
Location details
194 Buckland Hills Drive, Suite 1023, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Good location by the mall, food is good. Great choices. A little loud. Our waiter Shannon was friendly and made sure we got our food on a timely matter.
Business response:
Hi Santi! Thank you for sharing your experience! I am happy to hear that you had a pleasant visit. It means so much to know that you had a delicious meal and received friendly service. I hope to provide you a five-star visit next time!
Just recently moved to CT and let me tell you this place will now be a go-to for me. Their menu is huge and their cocktail list is amazing- some drinks even glow- so fun! If you are a buffalo chicken fan...that salad is a must. Give this place a try despite some of the unfavorable reviews..see for yourself!!
Business response:
Hi Kate! Thank you so much for your kind words! I would like to send you a gift card to show my appreciation for writing about your awesome experience. Welcome to Connecticut also! It means so much to hear that you were willing to experience Maggie McFly's for yourself before passing judgement. It is important to us that we create a fun environment where you can have a delicious meal and friendly service. I am thrilled we have succeeded! If you would please send a private message with your last name and mailing address, i... read more
Let me start by saying I have never written a review in my life. I've never even had a Yelp account until today. But I found today's experience worth writing about. The food was amazing, and the service was hands down the best I've ever experienced... and I go out to eat a lot. My family and I had two servers today. Hillary and trainee Amelia who noted it was her first day with a huge smile. The restaurant was pretty busy and yet we were waited on perfectly. Hilary's knowledge of the menu was spot on, which was impressive. I... read more
Business response:
Hi Chantelle! Please allow me to send you a gift card to thank you for taking the time to tell us about your awesome experience! I am so happy to hear that Hillary and Amelia were able to provide such an great visit for you. It is our goal to provide delicious food and excellent, friendly customer service. I am elated that we succeeded! If you could please send a private message with your last name and mailing address, I can send the gift card I mentioned out to you, only if it is okay with you of course. I hope you are ab... read more
Never been disappointed by a meal from Maggie's. As someone who is DF and GF, this place has a lot of options. I enjoy their electric ice cube drinks. The service is high quality. The only thing is wait some times, but they have this texting service which makes it easy to browse through Barnes and Noble next door. Also, I know that friends and family rave about the spinach artichoke dip! Will be going back
Business response:
Hi Megan! Thank you for your review! I would like to send you a gift card to personally thank you for taking the time out of your day to share your experience with us. It is so important to me that there is something on the menu for everyone, regardless of their dietary restrictions. It makes me so happy to hear that you are able to enjoy multiple items. I understand how hard it can be to go to a restaurant with friends or family and not having more than one option to choose from. If you would, please private message your la... read more
I love this place. I've always had an amazing experience and great service at all their locations. This place is no exception. I found this Kale salad that I added salmon to. It was totally amazing! I've ordered burgers to entrees. Everything has been amazing. Though there is always a wait. The line seems to move. This is a go to destination and I'll be back.
Business response:
Hi Matt! Thank you so much for your awesome review! If it is okay with you, I would like to send you a gift card as a token of my appreciation. It is always so incredible to hear that our guests are happy and eager to return! The kale & quinoa salad is definitely a crowd favorite. If you would please private message your last name and mailing address, I can send you the gift card I mentioned. Although it is entirely up to you, if you want it. Either way, I am pleased to hear you are a satisfied guest and I look forward to yo... read more
For a chain, the food is probably the best chain I've ever had. The entrees like the Paella for instance is better than some fancy restaurants I've had it at. The salads are great as well and their dressings are top notch and they are made in house. Overall the food is great and we come here every so often. It can be expensive.The service is pretty decent. No complaints. Still definitely impressed that this is chain.
Business response:
Hi NS! I would like to send you a gift card as a token of my gratitude for taking the time to share your opinion of us. It is so awesome to hear that you like our salads and our homemade dressings. Not many people appreciate that we make things from scratch so thank you for noticing! I actually own all of the locations. I would not consider us a chain considering that most chains are owned and operated by individual franchisees. I oversee everything that goes into my restaurants from the construction to the recipes to the ch... read more
Typical weekend wait time. Staff is always friendly and attentive. Good atmosphere. Food is always good, if there's ever anything wrong (which is rare) it is corrected right away. Love that the menu uses food from local businesses. Always a good experience!
Business response:
Hi Ashley! Wow, thank you so much! If it is okay with you, I would like to send you a gift card as a token of my gratitude. I appreciate whenever guests, like you, take the time to let us know about their visit. I especially appreciate it when I hear that we have done a great job! Our staff works very hard to provide a welcoming environment along with excellent dining experiences. I am so glad that this was reflected during your visit. If you would please send me your last name and mailing address, I can get that right out f... read more
This place should be 6 stars. I love the food, specifically the giant California roll and quesadilla especially, the bar, décor, and even the bathrooms are nice. Sadly, the customer service is not to the same standard. When this place first opened up I visited often but now I have had 2 bad experiences and will not visit again. I visited earlier this week, the restaurant was slow but seating, placing an order, and receiving my food took much longer than would be expected. The waiter, who I do not know his name (short, glas... read more
Business response:
Hi Dimitri, Thank you for sharing your feedback with us. I truly appreciate that you took the time to let us know how we could improve. I apologize that you received service that was less than during your visits. I assure you I will be passing this along to our staff to let them know that our customer service needs to be just as great as our food quality, if not better. If you would consider giving us another opportunity, please private message me
Here's the thing, the food here is to die for. The service is mediocre. No attentiveness, for getting everything, and when I asked her to pack up my spinach and artichoke dip she packed everything but the dip (chips, veg, bread) but threw out what I was essentially paying for. Before that we had to sit for 15 minutes without anyone coming over, looked for a manager and no where to be found. However, there were servers sitting in the back staring at us like they knew we were there but really oildnt care less. As a serv... read more
Business response:
Hi Fareaa, Thank you for sharing your experience. I am glad that you enjoyed your meal and that you have come to expect tasty dishes when you visit us. However, I am very sorry to hear that your service was not up to your or our standards. I completely understand why you feel let down from this visit. If you would, please private message me so I can gather a bit more information. I would like to take this opportunity to learn from this instance and improve our services for you and all over our other future guests.
Frequently asked questions about Maggie McFly's | Manchester
How is Maggie McFly's | Manchester rated?
Maggie McFly's | Manchester has a 4 star rating with 3,173 reviews.
When is Maggie McFly's | Manchester open?
Maggie McFly's | Manchester is open now. It will close tomorrow at 12:00 a.m.