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Maggie McFly's | Manchester
- Restaurants
- Manchester, CT
About this business
Location details
194 Buckland Hills Drive, Suite 1023, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
I went there for the first time last night, my boyfriend and I went here for a beer and some of their happy hour specials, we got the nacho plate and the fried avocado. The waitress was great! We explained we didn't want meat on the nachos because I am a vegetarian so we would take the retried beans and no meat. She told us to joke that thought and wanted to verify that the beans were vegetarian, which they weren't they had beef stock in them. She could have just let me blindly eat the beef stock and honestly I probably woul... read more
Business response:
Hi Sara! I'd like to send you a gift card to thank you for writing about your awesome experience! It is so great that your server made sure that you were not eating any animal products, as dietary preferences and restrictions are both things we take very seriously. I am so pleased to hear that you and your boyfriend were able to enjoy your food and drinks with us! If you could please send me a direct message with your last name and mailing address, I can send you the gift card I mentioned earlier. It means a lot when guests... read more
First let me start by saying the menu here is enormous. It's almost too many choices. There were quite a few things that I wanted to try which would make most people want to return. However, there is something to be said about good customer service. In this day and age good customer service is hard to come by. You can have great food and great atmosphere but if you don't have good customer service, people won't come back. Our food took a really long time to come despite it being practically empty in the restaurant. This wasn... read more
Business response:
Hi Chris, I apologize that your food was delivered in an untimely manner. I agree that it is very important that the kitchen prepares dishes not only in a timely manner, but making sure that it comes out at the same time, hot and fresh. We strive to provide great guest service and I am sorry we fell short this time. Please do not hesitate to reach out if there is anything you are unsatisfied with so we can address it immediately. If something was not done correctly the first time, we always want to take the opportunity to re... read more
This is my fourth visit to Maggie McFly's. Each visit has been consistent with offering stellar service, food, and atmosphere. I bounce between the Manchester and Glastonbury locations. I default to the Manchester one because it's closer for the others I go with. This time my friend and I split the Crispy Coconut Shrimp, Ahi Poke Stack and the Steak Philly Eggrolls. Each one came out so fresh and tasty! The Crispy Coconut Shrimp is particularly good because it's comes with a Pina Colada dipping sauce that is definitely on th... read more
Business response:
Hi Chelsey! Thank you again for your awesome review! I am so glad to know that we have been able to provide you with so many great visits and that you love Maggie McFly's so much. There is nothing better than hearing that you have found so many dishes that you love and that you receive such excellent service. I am so pleased to know you enjoy yourself with us and we'll be looking forward to your next visit!
We have eaten at MM dozens of times and have never been disappointed. The food is consistently good, the waitstaff is friendly and the prices are reasonable. it's a great quick lunch stop when out shopping and their huge menu has something for everyone.
Business response:
Hi Linda! I'd like to send you a gift card to thank you for taking the time out of your day to share your awesome experiences with us! It means a lot to me to know that we have developed such a great rapport with you and that you enjoy your visits with us so much. It is our main priority to provide delicious food with friendly and efficient customer service. I am elated that we have continued to accomplish this for you. If you could please send a direct message with your last name and mailing address, it would be my pleasur... read more
I like the atmosphere at this Maggie McFly's location. It's bright with a lot of windows, but a bit clubby with a dark wood interior. We had lunch and ordered from the lunch menu. Most items were priced $10-13. I had the barbecued pork sandwich on a brioche bun. It was a bit smaller than I had hoped for. There's not much barbecue taste to it and the server asked if I wanted barbecue sauce, which I think should automatically be brought with this sandwich. And the amount brought in a small course container wasn't much.... read more
Business response:
Hi Clyde! Thank you for sharing your experience! It sounds like there were a few things that we could have improved during your visit. I appreciate you letting us know so that we can work on them. We are always eager to receive any feedback, good or bad, as it lets us know where we are excelling and what needs improvement. Thanks again for taking the time to tell us about your visit and we hope to provide you with a five-star visit next time!
As a first timer, I am always excited about trying something somewhere new. Entering the facility I was welcomed by an excited young professional hostess. She was very welcoming! We were seated in Andrew's area and as our waiter he was great. He took our order, corrected what was wrong while being pleasant the whole time. Now to the food. The menu was huge. A little over whelming for me, too many options which makes it difficult for me to decide on what I wanted. But I decided to get the crispy calamari and added the frie... read more
Business response:
Hi Odessa, I am so sorry to hear that your visit was just okay. I am glad that the service you received was up to par but to hear that only half of your food was appetizing is not acceptable. You are completely correct that you should not have had to send your calamari back a second time. You have every right to ask for something to be remade if it is not as it should be and it is disappointing to hear on my end that the jalapenos were not remade as well. I will be reaching out directly to our staff to be sure that we learn... read more
Good location by the mall, food is good. Great choices. A little loud. Our waiter Shannon was friendly and made sure we got our food on a timely matter.
Business response:
Hi Santi! Thank you for sharing your experience! I am happy to hear that you had a pleasant visit. It means so much to know that you had a delicious meal and received friendly service. I hope to provide you a five-star visit next time!
Just recently moved to CT and let me tell you this place will now be a go-to for me. Their menu is huge and their cocktail list is amazing- some drinks even glow- so fun! If you are a buffalo chicken fan...that salad is a must. Give this place a try despite some of the unfavorable reviews..see for yourself!!
Business response:
Hi Kate! Thank you so much for your kind words! I would like to send you a gift card to show my appreciation for writing about your awesome experience. Welcome to Connecticut also! It means so much to hear that you were willing to experience Maggie McFly's for yourself before passing judgement. It is important to us that we create a fun environment where you can have a delicious meal and friendly service. I am thrilled we have succeeded! If you would please send a private message with your last name and mailing address, i... read more
Let me start by saying I have never written a review in my life. I've never even had a Yelp account until today. But I found today's experience worth writing about. The food was amazing, and the service was hands down the best I've ever experienced... and I go out to eat a lot. My family and I had two servers today. Hillary and trainee Amelia who noted it was her first day with a huge smile. The restaurant was pretty busy and yet we were waited on perfectly. Hilary's knowledge of the menu was spot on, which was impressive. I... read more
Business response:
Hi Chantelle! Please allow me to send you a gift card to thank you for taking the time to tell us about your awesome experience! I am so happy to hear that Hillary and Amelia were able to provide such an great visit for you. It is our goal to provide delicious food and excellent, friendly customer service. I am elated that we succeeded! If you could please send a private message with your last name and mailing address, I can send the gift card I mentioned out to you, only if it is okay with you of course. I hope you are ab... read more
Frequently asked questions about Maggie McFly's | Manchester
How is Maggie McFly's | Manchester rated?
Maggie McFly's | Manchester has a 4.1 star rating with 3,574 reviews.
When is Maggie McFly's | Manchester open?
Maggie McFly's | Manchester is closed now. It will open at 11:00 a.m.