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Maggie McFly's | Manchester
- Restaurants
- Manchester, CT
About this business
Location details
194 Buckland Hills Drive, Suite 1023, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Here's the thing, the food here is to die for. The service is mediocre. No attentiveness, for getting everything, and when I asked her to pack up my spinach and artichoke dip she packed everything but the dip (chips, veg, bread) but threw out what I was essentially paying for. Before that we had to sit for 15 minutes without anyone coming over, looked for a manager and no where to be found. However, there were servers sitting in the back staring at us like they knew we were there but really oildnt care less. As a serv... read more
Business response:
Hi Fareaa, Thank you for sharing your experience. I am glad that you enjoyed your meal and that you have come to expect tasty dishes when you visit us. However, I am very sorry to hear that your service was not up to your or our standards. I completely understand why you feel let down from this visit. If you would, please private message me so I can gather a bit more information. I would like to take this opportunity to learn from this instance and improve our services for you and all over our other future guests.
Maggie's is great when it comes to happy hour for drinks. ( only at bar) I usually come here with coworkers after work to get some food and drinks off the happy hour menu. They do allow service dogs so I was thrilled about that. Never had the food off happy hour because it seemed a litttle pricey but the happy hour menu is amazing! I always get the fried Mac and cheese and the wings. I have tried their Brussel sprouts and it's pretty good too.
Business response:
Hi Tiffany! Thank you so much for your five-star review! I would like to send you a gift card as a thank you for sharing your experience. It is so great to hear how much you and your co-workers enjoy our Happy Hour. If you would, please private message your full name and mailing address so I can get that out to you as soon as possible. I look forward to receiving your message!
Always a favorite spot. Huge menu. Many gluten-free options. Even a vegan cupcake. Lunch and happy hour specials, as well as a seasonal menu. Acoustics make it a louder spot, but not enough to dissuade. A few menu favorites include chicken and waffles, any of their massive salads, and a lengthy selection of apps. If you enjoy a fruity martini, get the Barbie Dream House - light up ice cube and pop rock rim - don't waste your time trying other cocktails. Consistent food, endless choices, and my favorite cocktail in the stat... read more
Business response:
Hi Victoria, Thank you for sharing that gorgeous picture of the Barbie's Dream House E-tini! It looks awesome. I am thrilled to hear that you love coming to Maggie's. I hope you stop by again soon!
Nothing to write home about and a little pricey for the quality but overall decent place. Not sure if it's the bar or my girlfriends fault but she got two cocktails, both of which were repulsive. She also had no idea what she was ordering because she wanted to "try something new" so I can't really say for sure but I can't imagine anyone would like them
Business response:
Hi Peter, Thank you for sharing your feedback with us. I apologize if you felt that our prices were unreasonable. We try to price our items fairly considering the local ingredients we use and the generous portions that we give. We are also sorry to hear that the cocktails your girlfriend ordered were not tasty. Would you mind letting us know what she ordered and if you had any suggestions as to make them better? We would love the opportunity to improve on our selection. I hope you decide to give us another chance so that we ... read more
After walking by for as long as they have been here I finally decided to try it and have been back twice now. It is odd that there is no mall entrance (from inside the mall), but there is obviously plenty of parking. There were a few people waiting for tables when we arrived and a couple at the hostess station, but since it was only the two of us we sat ourselves at the bar. The place is comfortable, bright, airy, clean and has an open kitchen that you can watch from your seat. Even though we were at the bar, nothing was sti... read more
Business response:
Hi Kevin! Thank you so much for your awesome review! I am thrilled to hear that you had such great experiences during your visits. I am happy you decided to try us out. If you would please private message me with your last name and address, I would like to send you a gift card for your next visit. I look forward to your message!
Went to this place with my fiancé. It is a great place for quality food and chill. I think I received better service at this Maggie McFlys than the on in Glastonbury. I ordered the cheese balls and also hanger steak. Must say it was really good and I was very surprised. I will go back. I do like how it is the only good restaurant in Buckland Hills Mall. Big portions so come with that belly empty.
Business response:
Hi Sheba, Thank you for your review! We are happy to hear that you enjoyed your experience with us. We love to hear that our guests left satisfied and full! We look forward to your next visit!
This is the email I just sent corporate to share my experience, I figured I'd copy and paste instead of rehashing it. Hello, I'm writing because I had an uncomfortable experience at Maggie McFly's today that I feel is important to share, especially because this restaurant has been such a big part of my son's life. We've celebrated multiple birthday gatherings here, as well as his middle school graduation. It's genuinely his place. It is not my personal favorite, but we come because he insists Maggie McFly's has the best g... read more
Business response:
Hello Jenn, Thank you for taking the time to share your experience. We’re very sorry that your son felt dismissed during his visit and that the situation with the grilled cheese wasn’t handled properly in the moment. We understand how upsetting this must have been, especially given how special Maggie McFly’s is to your family and the many milestones you’ve celebrated here. We also want to clarify that when the issue was brought to the manager’s attention, a majority of the plate was eaten, which caused confusion. This in no... read more
This is a textbook example of a business that has simply given up. Ho-hum food coupled with no attention to detail and horrible service. Don't order them on DoorDash - they can't get any order correct, and don't seem to have any desire to fix their mistakes.
Business response:
Hello Robert, We’re truly sorry to hear about your experience and understand your frustration. We want to assure you that we do care deeply about every guest and are committed to making things right. Accuracy, attention to detail, and excellent service are always our priorities, and we take it very seriously when we fall short. We’d appreciate the opportunity to discuss your experience directly so we can address the issues you encountered and ensure future visits reflect the high standards we strive for. Please reach out to... read more
DONT DO IT Came here with a family of 4. Red flag was no people in the restaurant. They sat us at a table that had two chairs and a booth on one side. We asked if we could switch to a full booth as there was open booths and no one in the restaurant and was told no. Asked the waitress for a recommendation who almost gave us a look like nothing was good another red flag. Continued to order because we were hungry. Ordered a margarita that tasted like dishwater. Philly egg rolls came out greasy. Ordered pasta with marinara sauce... read more
Business response:
Hello Nicole, We’re truly sorry to hear about your experience with us. It’s clear that several aspects of your visit fell far short of what we strive to provide our guests. We sincerely apologize for the seating situation and for how our staff handled your request. Guests should always feel comfortable and accommodated, and it’s disappointing that didn’t happen for your family. We’re also very concerned to hear about the issues with your food and drinks. Please know that your feedback has been shared with our kitchen and se... read more
Frequently asked questions about Maggie McFly's | Manchester
How is Maggie McFly's | Manchester rated?
Maggie McFly's | Manchester has a 4.1 star rating with 3,420 reviews.
When is Maggie McFly's | Manchester open?
Maggie McFly's | Manchester is closed now. It will open at 11:00 a.m.