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Maggie McFly's | Manchester
- Restaurants
- Manchester, CT
About this business
Location details
194 Buckland Hills Drive, Suite 1023, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
most of my experience was great!! the food was delicious, my wine was great and at a cheap price, but the service however was not. our server failed to check on us after appetizer/food came out, had to continue to ask for refills, and the worst part... we witnessed her grab a pitcher from a dirty table... fill it with water... and fill our cups back up... did not even pretend to take it to the back to clean it... definitely stuck with my wine after that.
Business response:
Hello Kaylee, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the delicious food and wine at a great price during your recent visit. However, we're deeply sorry to learn about the issues you encountered with the service provided by your server. Your experience does not reflect the level of service we aim to provide, and we apologize for any inconvenience or discomfort this may have caused you. Rest assured, we take matters of cleanliness and hygiene very seriously, and we wi... read more
Decent food. HORRIBLE service. We have been here multiple times because I'm willing to give a place more than one chance and every single time we come it takes FOREVER to get anyone to wait on you and once they take your order they disappear for the whole meal. Good luck trying to get your check. Makes you want to just get up and walk out.
Business response:
Hello Brianna, We sincerely apologize for the consistently poor service you've experienced during your visits. Your feedback is crucial, and we appreciate your patience and understanding. We understand the frustration caused by extended wait times and the challenges in getting the attention you deserve. Please be assured that we are taking your comments seriously and will address these service issues with our team. Our goal is to provide prompt and attentive service to all our guests, and we regret that we have not met this... read more
I haven't been to this restaurant for awhile since the quality of service and food has been steadily declining. I stopped in for dinner this evening to give this place another try. I won't be going back. It was just me so I sat at the bar. The server walked by me twice and never even acknowledged I was there let alone ask me if I wanted to order food or a drink. Let's just say this wasn't an A level restaurant staff. So after sitting and being ignored I left. The place didn't seem busy which is a pretty good indication tha... read more
Business response:
Hello Rick, We're truly sorry to hear about your disappointing experience at our restaurant. Your feedback is valuable, and we apologize you feel that there's been a decline in our quality of service and food. What you've described is not at all reflective of the standard of service we aim to provide. We genuinely appreciate your loyalty in giving us another chance, and it deeply concerns us to learn that we failed to meet your expectations. Your satisfaction means a lot to us, and we'd love the opportunity to change your m... read more
Ask for dressing on the side, salads are a swimming pool of dressing. . Waitress was a ghost, very frustrating meal experience. Burgers are good.
Business response:
Hello Karma, We're truly sorry for the unsatisfactory experience you had during your recent visit. Your feedback about the overdressed salads and service has been duly noted, and we apologize for falling short of your expectations. We'll address the concerns raised to ensure a better dining experience for you in the future. Best, Team Maggie McFly's
Ordered Tiramisu. Very disappointed with the quantity. For $10 they give a smallest piece of tiramisu I have ever seen. Thats my last order at this place.
Business response:
Hello Anup, We apologize for falling short of your expectations in terms of serving size. We strive to provide not only delicious but also satisfying portions to all our guests. We regret that we missed the mark in this instance, and we understand your frustration. Your feedback is a valuable part of our improvement process, and we'll make sure to address this concern with our team to ensure a more consistent and fulfilling experience for our patrons in the future. We hope you'll give us another chance again in the future. ... read more
Just ran into Maggie's for a quick beer for my husband and a Bloody Mary for myself. We were the first ones to sit at the bar and another young couple sat down shortly after. We placed our drink order and my husband got his tall Bud Light immediately. She went on to take the other couples drink order and gave them their drinks. Then she went on to take their food order never coming back to my husband or I with my drink or asking us for our food order. By the time she finally went to make my drink, my husband had finished his... read more
Business response:
Hello Melissa, Please accept our heartfelt apologies for the delay in serving your drink and taking your food order. It is disheartening to hear that you did not receive the service you deserved. Your frustration with the sequence of service is completely understandable, and we deeply regret the inconvenience caused. We take your comments seriously and want to assure you that this incident does not reflect the high standard of service we aim to provide. Your feedback has been shared with our management and bar staff, and we... read more
Maggie mc might as well be flys Fuck me my family of 5 come to eat and half of one is satisfied. BBQ brisket Fuck you and your mothers soul More like chef mics special Literally just a microwaved dish of shit from God knows when sent it all back Terrible-13 out of 1- 10
Check policy is terrible. 7 families but only 4 checks allowed per corporate policy. Our regular group that goes out for dinner every week will never return. Most of us didn't have cash. We've never been to a restaurant with this policy in years of going out every week.
Business response:
Hello Eric, We're so sorry to hear that the service was not up to standard during your most recent visit. We always want to take the time to learn from our mistakes and identifying the cause of the issue would be the first step in making sure we are doing whatever we can so that it doesn't happen again. would you mind sending us an email at contact@maggiemcflys.com and explain to us what happened? Sincerely, Team Maggie McFly's
I have so enjoyed Maggie McFlys in the past, especially when it has just been an appetizer and a soup or salad plus a nice glass of wine At the bar. But this last time i brought my niece and her two children. I just had a desire for a nice Reuben sandwich. I ordered their pastrami Reuben and I have to say it was totally inedible. It was so fatty and so gristly I couldn't even bite into it. I sent it back to the kitchen. They still charged me for it and I wasn't ready to do battle, but I won't go back again to Maggie McFl... read more
Business response:
Hello Nancy, We're truly disheartened to learn about your disappointing experience during your visit to Maggie McFly's. Please accept our sincerest apologies for the unacceptable quality of the pastrami Reuben you received. We take great pride in our extensive menu and assure you this is not our standard nor an acceptable dish we prepare for our guests. This is not the level of service and quality we aim to deliver to our valued guests. Would you mind sending us you address to contact@maggiemcflys.com so we can mail you a g... read more
Frequently asked questions about Maggie McFly's | Manchester
How is Maggie McFly's | Manchester rated?
Maggie McFly's | Manchester has a 4.1 star rating with 3,574 reviews.
When is Maggie McFly's | Manchester open?
Maggie McFly's | Manchester is closed now. It will open at 11:00 a.m.