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Maggie McFly's | Manchester
- Restaurants
- Manchester, CT
About this business
Location details
194 Buckland Hills Drive, Suite 1023, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Just ran into Maggie's for a quick beer for my husband and a Bloody Mary for myself. We were the first ones to sit at the bar and another young couple sat down shortly after. We placed our drink order and my husband got his tall Bud Light immediately. She went on to take the other couples drink order and gave them their drinks. Then she went on to take their food order never coming back to my husband or I with my drink or asking us for our food order. By the time she finally went to make my drink, my husband had finished his... read more
Business response:
Hello Melissa, Please accept our heartfelt apologies for the delay in serving your drink and taking your food order. It is disheartening to hear that you did not receive the service you deserved. Your frustration with the sequence of service is completely understandable, and we deeply regret the inconvenience caused. We take your comments seriously and want to assure you that this incident does not reflect the high standard of service we aim to provide. Your feedback has been shared with our management and bar staff, and we... read more
Maggie mc might as well be flys Fuck me my family of 5 come to eat and half of one is satisfied. BBQ brisket Fuck you and your mothers soul More like chef mics special Literally just a microwaved dish of shit from God knows when sent it all back Terrible-13 out of 1- 10
Check policy is terrible. 7 families but only 4 checks allowed per corporate policy. Our regular group that goes out for dinner every week will never return. Most of us didn't have cash. We've never been to a restaurant with this policy in years of going out every week.
Business response:
Hello Eric, We're so sorry to hear that the service was not up to standard during your most recent visit. We always want to take the time to learn from our mistakes and identifying the cause of the issue would be the first step in making sure we are doing whatever we can so that it doesn't happen again. would you mind sending us an email at contact@maggiemcflys.com and explain to us what happened? Sincerely, Team Maggie McFly's
I have so enjoyed Maggie McFlys in the past, especially when it has just been an appetizer and a soup or salad plus a nice glass of wine At the bar. But this last time i brought my niece and her two children. I just had a desire for a nice Reuben sandwich. I ordered their pastrami Reuben and I have to say it was totally inedible. It was so fatty and so gristly I couldn't even bite into it. I sent it back to the kitchen. They still charged me for it and I wasn't ready to do battle, but I won't go back again to Maggie McFl... read more
Business response:
Hello Nancy, We're truly disheartened to learn about your disappointing experience during your visit to Maggie McFly's. Please accept our sincerest apologies for the unacceptable quality of the pastrami Reuben you received. We take great pride in our extensive menu and assure you this is not our standard nor an acceptable dish we prepare for our guests. This is not the level of service and quality we aim to deliver to our valued guests. Would you mind sending us you address to contact@maggiemcflys.com so we can mail you a g... read more
Had lunch at the Middlebury location with friends. Ordered the Pilgrim sandwich. Turkey sandwich with stuffing, cranberries. White bread was toasted with butter which tasted rancid. Ineatable . Waitress brought me plain toasted white bread, but lunch was already unsalvageable. A restaurant with a 20 page menu should have been my warning.
Business response:
Hello Ed, Thanks for brining this to our attention. We understand your frustration when a meal is made incorrectly. It can be disappointing and disrupt your dining experience. We take great pride in our extensive menu and assure you this is not our standard. We hope you are willing to give us another try at one of our other locations. Sincerely, Team Maggie McFly's
I and 2 others were there Friday September 14, About 6pm ish est We waited 1:30 to get our food Person while shall not be named In my group they ordered something maple bacon syrup chicken and we were there til' 8:00pm EST And never got the maple bacon syrup stuff It was gross table wasn't clean NEVER AGAIN!!!!!!!!!!!
Business response:
Hello Dominic, We're sorry your experience wasn't good, would you mind sending us an email at contact@maggiemcflys.com and explain to us what happened so we can resolve this issue for you? Sincerely, Team Maggie McFly's
Service was bad. Food was alright. The salmon was to mustardy. The pulled pork was very soggy. Do not recommend.
Business response:
Hello, We're sorry to hear about that our customer service has fallen short of the level you deserve. We have reached out to our Kitchen Managers to ensure that the salmon is being prepared properly. We also asked them to check that the pulled pork is flavorful and tasty like normal! We appreciate your feedback and we do hope you are willing to give us another try! Sincerely, Team Maggie McFly's
I came for dinner for the first time in years and was not impressed. I love the look of this restaurant, the aviation theme, the huge bar with booths, and a menu that features local farms. However our dining experience just didn't live up to the ambience. We started with pretty simple drinks, a glass of wine, aperol spritz, and two vodka sodas. There was a back up at the bar so it took quite a while to get the drinks! Our waitress kept us in the loop and was super nice about it, and the drinks were well made once we recei... read more
Business response:
Hello Alissa, We sincerely apologize for such a disappointing and unacceptable dish, you are absolutely right when you say the eggrolls should not have been served that way! We take great pride in our extensive menu and assure you this is not our standard nor an acceptable dish we prepare for our guests. We have reached out to our Kitchen Managers to ensure that the egg rolls is being prepared fresh and properly. We also asked them to check that the garlic shrimp pasta is flavorful and tasty like normal! We appreciate your... read more
Disappointed with the entire experience. Unfortunately, I handed over my debit card to pay the bill and shouldn't have. The service was less than desirable with missteps at every interaction. No lemon for the tea, no ice in the drinks. Sticky menus, bread plates had water on them. Kids burger was overcooked and crumbly, stale bun. I ordered a burger, medium, on a plate with a side salad. 18.95. The burger was past well done, dry and crumbly and the salad was in a bowl the size of a coffee mug. I took 1 bite of the burger,an... read more
Business response:
Hello Mike, We are extremely sorry that you were treated with such poor service the entire time you were there. Customer service is always our top priority. We strive to make sure our guests can enjoy their food, and if something goes wrong we always want to fix it! Of course, none of the things that happened to you at this visit are how we pride ourselves as a company here at Maggie McFly's. If you could elaborate a little bit more on what went wrong, we want to be able to look into whatever issues arose during your last v... read more
Frequently asked questions about Maggie McFly's | Manchester
How is Maggie McFly's | Manchester rated?
Maggie McFly's | Manchester has a 4 star rating with 3,175 reviews.
When is Maggie McFly's | Manchester open?
Maggie McFly's | Manchester is closed now. It will open at 11:00 a.m.