This profile has been claimed by the business owner or representative.
Maggie McFly's | Manchester
- Restaurants
- Manchester, CT
About this business
Location details
194 Buckland Hills Drive, Suite 1023, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
My wife and I went back on Dec. 27, 2025. The meal itself was fine but when it came time to pay the bill, I used a Vanilla Visa gift card. When the waitress came back with the processed bill it showed that a 20% tip was already charged to the card. I was probably going to give it anyway but I inquired why they did that. The waitress gave me some vague excuse. I spoke to the manager and she could less about my concerns. Not happy, I contacted their executive offices the following day. It took a day for them to respond.... read more
So as soon as I clicked one star, the website said oh no! What could we do to improve? - What couldn't you do to improve? Let me stop. I say we've been to several other locations of Maggie McFly's and I've always had a very good experience until this time. My husband took me to Maggie McFly's for Mother's Day. I have had bariatric surgery which severely limits my stomach size and I have a card given to me by the doctor to present at restaurants When I wanna request a smaller meal or something that's the senior or children's... read more
Business response:
Hello Erica, Thank you for bringing this to our attention, and we’re sorry for the frustration and disappointment you experienced during your Mother’s Day visit. We understand that bariatric surgery presents significant dietary limitations, and we recognize how important it is to feel respected and accommodated when dining out. To clarify, our lunch menu is only available Monday through Friday until 4 PM. Your server was following our established policy by not being able to offer a lunch portion on a Sunday, and their respo... read more
we waited a long time, texted us at 6:58 and said our table was getting cleared and than forgot about us. everyone that came in after us was seated so we asked if our table was ready. finally seated at 7:20. slow to take our order, messed up a simple salad with chicken and never refilled our water. we were a party of 5 but a party of 7,,5, 4 were all seated before us even though they came in after us.
Business response:
Hello Arthur, Thank you for sharing your experience. We sincerely apologize for the delays and the miscommunication regarding your table. It's disappointing to hear that your service wasn't up to our usual standards, especially with the order and water refills. We'll address these issues with our team to ensure better timing and attention to our guests in the future. We truly appreciate your patience and hope you'll give us another chance to provide a better experience next time. Sincerely, Team Maggie McFly's
My wife and I visited the Manchester Connecticut location around 4 PM this evening. We were seated quickly but had no one approach to greet us at our table take drink orders or even check to see if we needed time to make a selection, which we would not have had any issue with as we were seated for a full half hour during which we watched as three other groups came in, were seated, and placed orders after we had already been sitting with our menus closed. This is now the second time at this location that we have seemingly bee... read more
Business response:
Hello Cody, We sincerely apologize for the experience you and your husband had at our Manchester location. Waiting for half an hour without any acknowledgment is unacceptable, especially when other guests were being served promptly. It’s disappointing to hear this has happened to you before, and we understand why you chose to leave and dine elsewhere. Your feedback highlights a serious lapse in our service, and we are addressing this with our team to ensure no guest feels overlooked again. While we can’t change your recent ... read more
We always come back because we like the food but the service is piss poor 200% of the time. 10 minutes to get acknowledged by any staff member in an empty bar at the bar top and another 15 for a drink with zero sense of urgency from any staff.
Business response:
Hello Paige, Thank you for sharing your feedback. We're sorry to hear about your recent experience with service, especially considering your positive past experiences with the food. We strive to provide timely and attentive service, and it’s clear we missed the mark during your visit. Your comments will be shared with our team so we can address the issue and work on improving our service, even during quieter times. We hope you’ll give us another chance to provide the great experience you’ve come to expect. Sincerely, Team ... read more
I've been for family dinners a few times, it never gets any better. It would be nice if they could focus on quality over quantity of meals. Service is fine enough, the food just doesn't get the job done. As it stands, Maggie McFly's is on my avoid list solely due to the low quality of their food.
Business response:
Hello Nick, Thanks for your candid feedback! Sorry to hear we didn’t impress with our meals. We know quality counts, and it’s clear we missed the mark for you. We'll keep working on finding the right balance, but we hope there’s a chance to change your mind in the future. Sincerely, Team Maggie McFly's
We went to Maggie's when our kids got back from their as we never tried it before, and it was very disappointing. The service was really not that great, but let's start with the food. The menu is very large I ordered the mixed grill salad. The steak that was on there was inedible. So inedible we grout it home and the dogs didn't want it, they could not chew it so how was I supposed to chew it the fries that my wife and daughter they were cold and hard. Now you charge for substations well when yu get second rate food you are... read more
Business response:
Hello William, Thank you for sharing your recent experience at Maggie's. We're disappointed to hear that your visit did not meet your expectations, particularly regarding the mixed grill salad and the service you received. We apologize for the issues you encountered with the steak and fries, as well as the lack of information from our staff regarding the menu. Your feedback about the quality of food and service is important to us, and we will be addressing these concerns with our team to ensure improvements are made. We app... read more
--- I recently visited this location again after a few years and was highly disappointed. We received better service at the bar than from our waitress, who was completely inattentive, forgot one of our entrees, and was listening to music on her AirPods??? We waited 30 minutes for our check. The last time I was here, the service was also questionable, and the owners response on Yelp was unsatisfactory. Nothing has changed. Despite the awesome menu, the service at this location is still lacking. Again, based on my "full d... read more
Business response:
Hi Mai, I am a bit confused by your rating. If you were not happy with where you were seated and let us know, we would have certainly found you a more comfortable place to sit. Considering the rating system is based on your whole experience, not just where you were sat, I would implore you to reconsider and base your rating on your full dining experience.
Everyone loves this place. I think it's okay. Only reason I come here is for the drinks at the bar. Service isn't great when dining in. Their menu is huge which makes their food not so great. I've had their club sandwich and it's not bad. Their fries are decent when they come out hot. Pasta is a negative along with the burgers. The bar area is really nice. Dining area is nice too. I say go for drinks and don't eat there. There's better places for food.
Business response:
Hello Soukanya, Thank you for taking the time to share your feedback with us. We appreciate your honesty and regret that your dining experiences at our restaurant have not met your expectations. We're glad to hear that you enjoy the drinks at our bar and find our bar area to be nice. However, we apologize for any shortcomings you've encountered with our dining service and menu offerings. We understand that you've had mixed experiences with our food, and we apologize for any inconsistency you've encountered. Please know that... read more
Frequently asked questions about Maggie McFly's | Manchester
How is Maggie McFly's | Manchester rated?
Maggie McFly's | Manchester has a 4.1 star rating with 3,574 reviews.
When is Maggie McFly's | Manchester open?
Maggie McFly's | Manchester is closed now. It will open at 11:00 a.m.