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4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Customer service was amazing Steve in service and Scott went above and beyond to assist me. Kudos to you both truly this is what customer service is about making your customer experience a great one!
Business response:
Thank you for your wonderful review! We're thrilled to hear that Steve and Scott provided exceptional service and went above and beyond to assist you. Creating a great customer experience is always our goal, and we're so glad they were able to make that happen for you. We truly appreciate your kind words and look forward to serving you again in the future!
Outstanding communication and service. All around great experience! Smoothest and seamless professionalism I have ever had at any service shop ever.
Business response:
We are absolutely thrilled and humbled by your extraordinary review! Your words about our communication, service, and professionalism mean the world to our entire team. Our goal has always been to provide an unparalleled customer experience, and hearing that we've delivered the smoothest and most seamless service you've ever encountered is incredibly rewarding. We look forward to serving you in the future!
Excellent sales and finance. Great experience.I wouod recommend them to anyone needing top service
Business response:
Thank you for your excellent feedback! We’re thrilled to hear that you had a great experience with our sales and finance teams. Providing top-notch service is our priority, and it’s wonderful to know we met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future. If you have any questions or need further help, please feel free to reach out!
Excellent service. Professionally repaired. Found a major problem I didn’t know about and fixed it too. If they hadn’t found that problem I may have found it the hard way sitting on the side of the road. Mall of Georgia Ford gets all of my service business.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. It's always our goal to provide thorough and professional service, and we're glad we could catch that issue before it became a bigger problem. We truly appreciate your trust in Mall of Georgia Ford, and we're looking forward to continuing to serve you for all your future service needs!
My experience was seamless ! !!! TheY handled everything for me and made me feel valued as a customer!
Business response:
Thank you for your wonderful review! We're so happy to hear that your experience was seamless and that our team made you feel valued as a customer. We truly appreciate your feedback and look forward to providing you with exceptional service in the future!
Good servic attitude. Everything is perfect. It's been open for two months.no problem.
Business response:
Thank you for your positive review! We're glad to hear that you've had a great experience with our service during these first two months of operation. Your feedback that everything is perfect and that our attitude is good means a lot to us. We look forward to continuing to provide excellent service and maintaining your satisfaction. If you need anything else in the future, please don't hesitate to reach out!
Was very helpful in showing me the best way to use the devices in my 2018 Escape.
Business response:
Thank you for your review! We’re thrilled to hear that our team was able to help you navigate and make the most of the features in your 2018 Escape. Ensuring our customers are comfortable and confident with their vehicles is always a top priority. If there’s anything else you need assistance with, don’t hesitate to let us know. Safe travels and enjoy your Escape!
Very respectful, courteous service staff and wonderful front office staff. My car was complete ahead of time and works great. I'm extremely satisfied!
Business response:
Thank you for your wonderful review! We’re delighted to hear that our service and front office staff provided you with respectful and courteous service. It’s great to know that your car was completed ahead of schedule and is working well. Your satisfaction means a lot to us, and we appreciate your kind words. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!
I recently purchased a car and the experience was nothing short of exceptional. From the moment I walked into the dealership, I felt welcomed and valued. The entire process, from test driving to financing, was seamless. The team made everything straightforward, and their transparency left me feeling completely at ease. I couldn’t be happier with my experience and highly recommend this dealership to anyone looking for a hassle-free and enjoyable car-buying process.
Business response:
Thank you for sharing your wonderful experience! We’re thrilled to hear that you felt welcomed and valued from the moment you arrived. Ensuring a seamless and transparent process is always our goal, and it’s great to know we could provide you with such an enjoyable car-buying experience. Your recommendation means a lot to us, and we hope you’re loving your new car. If there’s ever anything we can assist you with, please don’t hesitate to reach out.
Mall of Georgia Ford has a 4.4 star rating with 15,468 reviews.
Mall of Georgia Ford is closed now. It will open at 9:00 a.m.