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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Communication is an issue, spotty at best. Seems like they are overwhelmed with work. Probably due to all the quality issues with Ford vehicles.
Business response:
Thank you for taking the time to share your feedback with us. We apologize for the communication issues you experienced during your visit to Mall of Georgia Ford. To discuss your concerns further and ensure they are properly addressed, please contact our Fixed Ops Director, Sterling Oliver, at soliver@vtaig.com. We appreciate your feedback and hope to have the opportunity to make things right.
MOG Ford is an excellent service center. Very professional. Very knowledgeable. Work is always done right and on time.
Business response:
We're thrilled to hear that you had such a positive experience at Mall of Georgia Ford! Your kind words about our team's professionalism, knowledge, and timely service are greatly appreciated. Thank you for choosing us!
Howard was the best! He made this a great experience! I will be back to this dealership over and over!
Business response:
Thank you for the fantastic review! We're thrilled to hear that Howard made your experience so enjoyable. We look forward to serving you again and continuing to provide great service.
Had a very good experience at my recent visit to the Mall of Georgia Ford. Would recommend to others.
Very friendly and easy to deal with will check with them when I’m ready for another ford
Business response:
We're thrilled to hear that you had a positive experience at Mall of Georgia Ford! We appreciate you taking the time to share your kind words. It's our pleasure to make the car-buying process as easy and enjoyable as possible.
Very professional representatives at all levels. Took the time to answer any questions. Would highly recommend. Thanks for the excellent service.
Business response:
Thank you so much for your kind words and recommendation! We're thrilled to hear that our team at Mall of Georgia Ford provided you with professional service and answered all your questions. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. We look forward to serving you again in the future!
Cason is a great Service Adviser and I received regular updates in a timely manner. Thank you to the mechanic’s behind the door’s for getting the job done as it was perplexing to say the least. Thanks again!!!!
It was going to be a difficult deal due to the amount we owed on our trade. MOG was able to give us top dollar for our trade and the best rate out of the 2 other Ford dealers we were dealing with. I highly recommend Mall Of Georgia Ford.
Business response:
Thank you for your wonderful review! We're thrilled to hear that we could provide you with top dollar for your trade and the best rate compared to other dealerships. Your high recommendation means a lot to us. Thank you for choosing Mall of Georgia Ford, and enjoy your new vehicle!
My Ford ecosport recall situation was a nightmare to sort out but they did their best with what they had and fixed the problem.
Business response:
Thank you for taking the time to leave a review about your recent experience at Mall of Georgia Ford. We appreciate you acknowledging that our team ultimately resolved the recall issue with your Ford EcoSport. We take customer feedback very seriously and are always looking for ways to improve our service. To learn more about your specific experience and how we can better serve you in the future, we would appreciate you reaching out to Sterling Oliver, our Fixed Ops Director, at soliver@vtaig.com.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,510 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is closed now. It will open at 9:00 a.m.