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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Overall great customer service from beginning to end. We felt no pressure and they were very patient with us. Happy customer!
It was a pleasure working with Scott Marshall. He made buying my son’s first new car a great experience! I highly recommend Scott and this dealership who were very accommodating.
I took my vehicle in for a recall. I received great service from the attendant and the service technician that took my information. Great service and very fast. I will be back. Thank you!!
I had been putting off buying a new vehicle, dreading the experience. My husband suggested I try this dealership because he had good experiences repairs in his vehicle. It was a pleasantly unexpected experience. Scott treated me with respect and spoke to me, the person purchasing the vehicle, rather than my husband. He was very knowledgeable of all the vehicles workings. The financing part was easy too.
Business response:
Thank you for sharing your experience at Mall of Georgia Ford! We understand buying a new car can be stressful, so we're thrilled to hear yours was a "pleasantly unexpected" one. We appreciate you mentioning that he addressed you directly and was knowledgeable about the vehicles. We take pride in our financing department as well, and we're glad that part of the experience was easy too. Congratulations on your new car, and thank you for choosing Mall of Georgia Ford!
Bryce was amazing! I recommend him as your sales person! This dealership made my new car purchase so easy!
Great customer service. People were friendly and courteous on the front and back counters. Vehicle srrvice was completed on time.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience at Mall of Georgia Ford and that you found our customer service to be excellent. It's great to know that our team was friendly and courteous throughout your visit and that your vehicle service was completed on time. We appreciate your business and look forward to serving you again in the future!
Service manager was knowledgeable and returned all my texts in a timely manner. I wish I could keep him for future visits.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our service manager provided knowledgeable assistance and was responsive to your needs. We understand your sentiment about wanting to keep him for future visits! We strive to provide consistent and reliable service, and we're here to assist you whenever you need us. Please don't hesitate to reach out if there's anything else we can do for you. We look forward to serving you again at Mall of Georgia Ford!
Made sure I left with what I wanted at the price I was willing to pay .
Business response:
Thank you for your positive feedback! We're delighted to hear that you had a great experience at Mall of Georgia Ford and that our team ensured you left with exactly what you wanted at a price you were comfortable with. Your satisfaction is our priority, and we're here to assist you with anything else you may need in the future.
Poor communication. All the rest is great. Ford is having trouble the their spare parts supply.
Business response:
Thank you for your feedback at Mall of Georgia Ford. We appreciate you letting us know about your experience. We take all customer feedback seriously, and we apologize that our communication fell short of your expectations. We are always striving to improve, and your input helps us identify areas where we can do better. We are happy to hear that you were otherwise satisfied with your experience!
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,510 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is closed now. It will open at 9:00 a.m.