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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Everyone was helpful, friendly, and kept me informed. I used the pickup and delivery service which was a life saver and was amazing! I will definitely be using that again as it really helped me out especially with work.
Business response:
We're delighted to hear about your positive service experience! It sounds like our team went the extra mile to ensure everything went smoothly. We appreciate you mentioning that everyone was helpful, friendly, and kept you informed. Creating a positive and transparent experience is important to us. The pickup and delivery service is a great option for many customers, and we're thrilled it was such a lifesaver for you! We understand how valuable your time is, and this service can help alleviate some of the stress of car maint... read more
Chris was amazing & I appreciated his execution. I loved Maryland also! She really was awesome!
Business response:
We're so happy to hear you had a fantastic experience! It sounds like our staff went above and beyond to assist you. We'll be sure to pass your kind words on to them. Thank you for the shoutout!
Best customer service. Very nice and professional. My service advisor went above and beyond to help me out
Business response:
Wow, that's fantastic to hear! We set a high bar for customer service, and it sounds like your service advisor exceeded it. We appreciate them going the extra mile to help you out.
Been coming here at least 15 years always had great service always treated like important person I’ve bought 8 or so cars from and always had them serviced and taken care of here.
Business response:
Wow, 15 years and 8 cars – that's incredible loyalty, and we truly appreciate your business! It sounds like we've consistently provided you with great service and made you feel valued, which is exactly what we aim for. Thank you for trusting us with your car buying and service needs for so long. We look forward to seeing you again for your next vehicle or service appointment!
They were very understanding when my sister and I switches places in the middle of the transaction
Business response:
That's great to hear we could be flexible for you! We understand that car buying can sometimes involve unexpected changes, and we're happy to work with our customers to ensure a smooth experience.
Mr Alan was a nice person, fixed My car big problem. Thanks for his professional working.
Business response:
We're glad to hear your car's problem was fixed by Alan! Thank you for the kind words about his professionalism. At Mall of Georgia Ford, we take pride in having a skilled team that can diagnose and repair any issue. We'll be sure to pass on your appreciation to Alan. We look forward to seeing you again!
The best thing about the dealership are the service representatives. Sure, the mechanics are good, EXPENSIVE, but good, but the service representatives interact with the customers and keep them informed, and they soften the blow when the bill comes in.
Business response:
Thank you for taking the time to leave us a review! We're thrilled to hear that our service representatives made such a positive impact on your experience. They truly are a valuable asset to our team, and we appreciate you acknowledging their communication and customer focus. We understand your point regarding the cost of repairs. While we strive to be competitive, genuine parts and expert labor can add up. However, we're always happy to discuss options and prioritize what needs immediate attention to keep your car safe and ... read more
Had a great experience with the team at mall of ga ford. Thank you Jeff, and Sterling!
Business response:
We're delighted to hear you had a great experience at Mall of Georgia Ford! Thank you for taking the time to leave a review and for recognizing Jeff and Sterling for their assistance. At Mall of Georgia Ford, we strive to provide exceptional customer service, and it sounds like Jeff and Sterling embodied that for you. We appreciate you mentioning them by name! Congratulations on your new car. Please don't hesitate to reach out to Jeff, Sterling, or any of our team members if you have any questions or need anything in the fut... read more
Mall of Georgia Ford has been honest & straightforward in our transactions. I love my new truck.
Business response:
Congratulations on your new truck! We're thrilled to hear you love it and that you appreciate our honest and straightforward approach to car buying. At Mall of Georgia Ford, we believe in building trust with our customers by providing transparent communication and a hassle-free experience. We're happy to hear we achieved that for you! We hope you enjoy your new truck for many miles to come. Please don't hesitate to reach out to our service department for any maintenance needs or if you have any questions about your new vehic... read more
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.3 star rating with 15,927 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is closed now. It will open tomorrow at 12:00 a.m.