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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
It is easy to make reservations for servicing your vehicle at Mall of Georgia Ford. If you have a favorite Service Representative, just ask for them, but they’re all good so you can’t go wrong. You’re met on arrival by a representative who already has your paperwork and history on hand. They review what will be involved and give you an estimate on the cost and time involved. They will even offer you an Uber to the mall. Waiting is not too bad because the waiting area has excellent coffee and snacks. The representative will k... read more
They wery good to work with and no problems with anyone in the service department
Arrived for my appointment at the alloted time. Brian came out and greeted me, took the photos of the car.Sat in the waiting room for just over an hour, when he came and said the car is ready . Fast efficient and every one was very friendly. Best experience so far. Would definitely recommend Mall of Georgia Ford for service.
Bought a car from out-of-state and had it shipped. Had a couple things that needed to be addressed the managers address them well and in a timely fashion.
Patrick was very helpful and very cordial and nice ! Great experience overall ! Enjoyable and fast .
No follow through as promised with the exterior paint protection because of a line signature ion the wrong spot.
Business response:
Thank you for your feedback. We apologize for any inconvenience caused regarding the exterior paint protection. We take your comments seriously and will work to address this issue. If you have any further concerns, please feel free to reach out to Drago Teodor at dteodor@mogf.com.
Great people, easy to deal with, smooth easy transaction. was able to get in and out quickly. great deal!!
Engine seized up two weeks after purchased. (Used F-150 2020 with 55k) Dealership made it right and replaced engine that was back ordered. In short: Service Director was incredible. Service advisor was delayed with updates and rarely knew anything I didn’t already know. Heat shield was loose and rattling when first pick up was attempted. Service director put his best mechanic on it and delivered it next day to my home. Unfortunate luck on a typically reliable truck but I visited 6 other dealerships around Atlanta and Mall of... read more
Business response:
Hi Charlie, thank you for sharing your feedback. We're glad to hear that our Service Director provided incredible service and that we were able to replace your engine. We apologize for any delays in updates and for the issue with the heat shield. We appreciate your business and hope to serve you again in the future. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.
I had a great experience with purchasing my new Ford Maverick. I went to several dealerships to do this and MOG Ford was the only one who called back and assisted with my order.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,528 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is closed now. It will open at 9:00 a.m.