Mall of Georgia Ford's cover image
Claimed

This profile has been claimed by the business owner or representative.

Mall of Georgia Ford

4.4

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.415,528 reviews
Select a rating
Joe M.'s profile image
Joe M. 
a year ago

We recently purchased a new truck at Mall of Georgia Ford and the overall experience was great. Seong was our salesman and Rodney was our finance guy helping us to get the deal we needed in order to afford a new vehicle. The service exceptional and we got a great deal. We drove from a state away and we’re looking in our general area of the southeast, no one came close to matching interest rate and price of their team. We are beyond appreciative for their help. 

elizabethbrown08's profile image
elizabethbrown08 
a year ago

Great service team! Always attentive and helpful and always friendly. Thanks for everything Merry Christmas 

shensley32's profile image
shensley32 
a year ago

Scott was helpful and got me into a rental when they had to order a part for a recall on my Maverick. 

Liza Bowden's profile image
Liza Bowden 
a year ago

The afternoon before Thanksgiving they took my vehicle in and taken care of within a couple of days. Scott kept me informed of the timeline and cost of repairs and was very reassuring about the process. Scott is an excellent service writer. 

caitecross's profile image
caitecross 
a year ago

Great collision center. Ernie was the best. He keep us well informed. They did a very good job on repairing my vehicle. 

vasef's profile image
vasef 
a year ago

Solid customer service, honest opinions and recommendations, great follow up and amazing quality of work! 

hunterblackburn1's profile image
hunterblackburn1 
a year ago

Oil change was done well but was expensive. Also the under carriage protector was not screwed back on and I had to return to the dealership to get it reattached. 

Business response:

Hi Hunter, thank you for sharing your feedback. We're glad to hear that your oil change was done well. We apologize for the inconvenience with the under carriage protector and appreciate you bringing it to our attention. We'll make sure to address this issue to improve our service. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help. 

H650's profile image
H650 
a year ago

Very friendly and on time but could not find and issue that happens every time I reverse after take my off the parking brake and also try to oversell my wife on an oil change. 

mayboch57's profile image
mayboch57 
a year ago

I received great customer service here. I took my truck into the service department for a brake job and my lug nuts needed to be replaced. Unfortunately the wrong lug nuts were installed and due to the wrong lug nuts being installed, I lost all of my center caps. But when I took my truck back to the service department, they corrected the problem and apologized for the mistake. I understand that anyone can make a mistake, but it takes great customer service to make things right. I definitely recommend this dealership. 

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.4 star rating with 15,528 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is closed now. It will open at 9:00 a.m.