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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Staff was prompt and courteous. They didn't try to up sell me unnecessary services.
Business response:
Thank you for the fantastic review! We appreciate you highlighting the promptness and courtesy of our staff. We also take pride in offering honest recommendations and avoiding unnecessary upsells. Creating a trustworthy environment is important to us, so knowing you felt comfortable and respected throughout your visit is very rewarding. Thanks again for choosing us!
The service is prompt, very accommodating and Mateo is a epitomy of a stellar employee, I'll rate him A1.
Business response:
We're thrilled to hear about your positive service experience! Promptness and accommodation are key for us, and it means a lot that you noticed. Mateo is truly a star – we appreciate you calling him the epitome of a stellar employee. We'll be sure to pass along your kind words and A1 rating! Thank you for choosing us, and we look forward to seeing you again soon.
The staff was impressive as a seamless TEAM. Lionel had the right vehicle, never imagined the color was exactly what I have wanted for quite some time; price was great and timing was even better! I look forward to the TEAM caring for my vehicle in the years to come.
Business response:
Wow, Lionel and the team are thrilled to hear they made such a positive impression! We take pride in working together seamlessly to find the perfect fit for our customers. We're especially happy Lionel found the exact color you've been wanting – meant to be! We look forward to being your trusted team for all your vehicle's needs in the years ahead. Thank you for choosing us!
They were really good on everything they did to achieve the best price and the best car for me. Amazing job
Business response:
We're thrilled to hear you had a fantastic experience! Thank you for mentioning our commitment to finding the best price and the perfect car for you. At Mall of Georgia Ford, customer satisfaction is our top priority, and it sounds like we achieved that for you. We appreciate you recognizing our team's hard work – it means a lot! Congratulations on your new car! Welcome to the Mall of Georgia Ford family!
Scott Tackabury is the best service adivsor at this location. Every time our vehicles are in need of a repair he has always taken care of me. I do not recommend you use anyone else.
Business response:
Wow, that's fantastic feedback about Scott Tackabury! We appreciate you recognizing him for always taking such good care of you and your vehicles. It means a lot to us that you trust Scott's expertise. We'll be sure to pass your kind words on to him. At Mall of Georgia Ford, we strive to provide exceptional service throughout the repair process, and it sounds like Scott consistently delivers that for you.
Excellent experience from test drive to sales and everything in between. Highly recommend this dealership.
Business response:
We're thrilled to hear you had an excellent experience from start to finish! Thank you for recommending our dealership – that means a lot to us. We strive to provide a seamless and enjoyable experience throughout the car buying journey, from the test drive to the sales process and all the steps in between. We're happy to hear we achieved that for you! Welcome to the Mall of Georgia Ford family!
Brian was exceptional . ..really made the lengthy wait time for approvals, easier. he was super...car seems to be running well although it is a little noisy to me, but I've just had real quiet engines B4....thank you
Business response:
Thank you for your review. We appreciate you recognizing Brian's exceptional service! His dedication to making your experience as comfortable as possible during the wait for approvals is commendable. At Mall of Georgia Ford, we understand that waiting can be frustrating, and we strive to make it a smooth process whenever possible. We're glad your car seems to be running well overall. In regards to the engine noise, we understand you're accustomed to quieter vehicles. If you'd like, we can schedule a follow-up appointment wit... read more
Talked to several people here at the dealership. All were good communicators except one. She was new so I understand. She tried relati g too much.
Business response:
Thank you for taking the time to leave a review about Mall of Georgia Ford. We appreciate your feedback and apologize that one of our new team members' communication style fell short of your expectations. We take pride in having a team of effective communicators, and we understand that clear and concise communication is essential to a positive customer experience. While we're glad you found most of our staff easy to talk to, we're always working to improve. We'll use your feedback as a valuable training opportunity for our n... read more
Fast service. Was able to assist in fixing the recall. Made needed service suggestions. Timely service and communication.
Business response:
Hi there, Thank you for your review. We are happy to hear that our team provided you with timely and communicative service. Please visit us again for all of your vehicle needs.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.3 star rating with 15,927 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is closed now. It will open tomorrow at 12:00 a.m.