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Mall of Georgia Ford

4.4

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.415,528 reviews
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alvinarnild43's profile image
alvinarnild43 
2 years ago

Great customer service, reasonable pricing for service, all work done always in a timely manner. 

Business response:

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future! 

jason.d.hay's profile image
jason.d.hay 
2 years ago

Great service, friendly and informative team. A lot more reasonably priced than I had anticipated. 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

Geddy's profile image
Geddy 
2 years ago

Friendly and courteous. Can get the vehicle in and diagnosed quickly, but actual repairs took a while. Communication is a huge shortcoming and my biggest issue. Manager was helpful in getting attention to lingering delays. Took almost two weeks to get repairs completed when originally was just a couple of days. Still, I guess quicker than other dealers in the area so that's a plus. Quality of work seemed okay. Attention to detail might be lacking (i.e. dirty interior of the vehicle when picked up). 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

michaelkmunch34's profile image
michaelkmunch34 
2 years ago

Always friendly. Courteous. They listen to my concern most of the time. They treat me as valuable. 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

USMAN.B88's profile image
USMAN.B88 
2 years ago

Very helpful and did all the heavy work for me. All in all a great experience everytime at MOGF 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

Lonnie's profile image
Lonnie 
2 years ago

I felt like they listened to and addressed my concerns. Service was easy to schedule and completed in a reasonable timeframe. 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

ric.holland's profile image
ric.holland 
2 years ago

I thought they "may have" missed something on my first service, which can happen. When I brought it up to the service dept., they brought my truck back into the service center and double checked. No questions. Very, very good service. 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

Caden pelham's profile image
Caden pelham 
2 years ago

Very good experience, Ashlynn was great and very helpful My first time buying a car and I’m blessed it was with ashlynn 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

chulla99's profile image
chulla99 
2 years ago

The dealership took care of my issues on a recall and warranty work on my actuator. Stephanie was my service advisor and she kept me informed of All repairs, and when my car would be ready this was a very pleasant experience for me, and Stephanie was professional, and showed great compassion for my issues. Thank you, Stephanie . 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.4 star rating with 15,528 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is open now. It will close at 8:00 p.m.