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Mall of Georgia Ford Body Shop
- Body Shops
- Buford, GA
About this business
Location details
4677 Thompson Mill Road, Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
1 Star : Likely to Recommend 5 Star : Repair Quality 2 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend I want to keep my friends 0.5 Star : Repair Quality My car was picked up Thursday, and I have heard nothing since then. I was given the impression this would take just a day. It has been 3, and no one has reached out, and the car appears to be simply sitting in the lot at Ford. Is this is how you treat customers, why would I want another Ford ? 0.5 Star : Customer Service Total lack of customer care 0.5 Star : Returned Clean
0 Star : My Experience Fuel door not properly installed. Did not inspect any further. Will do so tomorrow.
0 Star : My Experience Just better to be honest than to lie. Only to help the business with feedback. My repairs took way longer than they should have. I didn’t get but one or two calls and it was the first few days they had my car. I had to claims handled at once. The second one I didn’t get any updates unless I emailed in, and I still felt as if the estimate wasn’t complete when I picked it up. Which I needed a final bill for insurance. No one walked me out to my car to go over the repairs or what was done to it. I’ll admi... read more
1.5 Star : Likely to Recommend 2.5 Star : Repair Quality Paint is wrong aplicación 4 Star : Customer Service Good costumer service 2.5 Star : Returned Clean
2.5 Star : Likely to Recommend 5 Star : Repair Quality Ernie was super kind and helpful when insurance and dealership were not. He really wanted to ensure my car was right, safe, and worked with me through the whole process. 5 Star : Customer Service 5 Star : Returned Clean
0 Star : My Experience Service took twice as long as quoted and communication about what was going on with the vehicle was subpar. We had to reach out several times to try and get information.
5 Star : Likely to Recommend 3.5 Star : Repair Quality I need someone to call me back about the missing screws. I left a message already and no call back to fix the issue on my truck My name is Jessika 404-747-4016 Black ford explore limited edition 2021 5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality 5 Star : Customer Service 0.5 Star : Returned Clean
Frequently asked questions about Mall of Georgia Ford Body Shop
How is Mall of Georgia Ford Body Shop rated?
Mall of Georgia Ford Body Shop has a 4.7 star rating with 2,130 reviews.
When is Mall of Georgia Ford Body Shop open?
Mall of Georgia Ford Body Shop is closed now. It will open on Monday at 8:00 a.m.