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Mall of Georgia Ford Body Shop

4.7

About this business

Location details

4677 Thompson Mill Road, Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.72,130 reviews
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Darryl 
4 years ago

2.5 Star : Likely to Recommend 5 Star : Repair Quality 3.5 Star : Customer Service 1.5 Star : Returned Clean 

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Michael 
5 years ago

0.5 Star : Likely to Recommend Felt like they were working for state farm, esti.ate to fix truck was lowered, used parts were used not Ford parts, over 3 months to fix truck was ridiculously 1 Star : Repair Quality Tailgate hard to close, took over 3 months to fix truck, used parts were installed, shop rates were lowered to appease getting lower price on fixing truck, a deal was made with state farm not to total truck when frame was bent 1 Star : Customer Service See previous comments 1 Star : Returned Clean 

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Adrian 
5 years ago

0 Star : My Experience It’s not repaired. It’s a poor design by Ford to place a plastic piece with a hole around a metal screw. It’s like some dude stood around and said what do we do with this. Hey let’s cram it behind the back glass as metal will wear the plastic out and our consumer will have to bring their truck in as they have plenary of time to deal with our stupid ideas. For a cosmetic piece with no structural importance. But to still look good we pay your outrageous price for everything as the dems own you too. That’... read more

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Cedric 
5 years ago

0.5 Star : Likely to Recommend 2 Star : Repair Quality 2 Star : Customer Service 

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Raymond 
5 years ago

0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Apparently no quality control was done on the repair of my vehicle. The left fender does not line up correctly, my door sensor no longer work, my rear passenger door still has dings and the black panel along the bottom of my doors was not clamped back in place. 0.5 Star : Customer Service 5 Star : Returned Clean 

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Howard 
5 years ago

0.5 Star : Likely to Recommend 2 Star : Repair Quality 2 Star : Customer Service 

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Bharat 
5 years ago

0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Brake went fail the next day. Totally waste of my money & time. 0.5 Star : Customer Service 

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Joseph 
5 years ago

0.5 Star : Likely to Recommend They were recommended to me, so I hate that it turned out that way. 0.5 Star : Repair Quality I have currently missed 4 days of work trying to get an aftermarket camera working. Mall of GA. Ford Collision purchased a camera kit that is obsolete. The wiring from the camera to the stereo was anything but professional. Wires were just hanging under the truck. Other wires were just twisted together and taped. I have taken it to FOA then the Ram dealership in Buford and finally back to FOA, where it... read more

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Shamika 
6 years ago

0.5 Star : Likely to Recommend 0.5 Star : Repair Quality You guys are the worst company ever! Im reporting you to the news. 0.5 Star : Customer Service 0.5 Star : Returned Clean 

Frequently asked questions about Mall of Georgia Ford Body Shop

How is Mall of Georgia Ford Body Shop rated?

Mall of Georgia Ford Body Shop has a 4.7 star rating with 2,130 reviews. 

When is Mall of Georgia Ford Body Shop open?

Mall of Georgia Ford Body Shop is closed now. It will open on Monday at 8:00 a.m.