This profile has been claimed by the business owner or representative.
Mall of Georgia Ford Body Shop
- Body Shops
- Buford, GA
About this business
Location details
4677 Thompson Mill Road, Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
2 Star : Likely to Recommend 3 Star : Repair Quality It took over 2 weeks to determine whether or not the car was repairable. The another 2+ weeks to finish the repair. 3 Star : Customer Service No returned calls - no updates
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality This is my 22 year old daughter’s vehicle. It is solely owned and financed through her. It is completely disrespectful that her requests to be contacted directly as to the disposition of HER vehicle are ignored. 0.5 Star : Customer Service This is my 22 year old daughter’s vehicle. It is solely owned and financed through her. It is completely disrespectful that her requests to be contacted directly as to the disposition of HER vehicle are ignored.
1 Star : Likely to Recommend 2 Star : Repair Quality Took a long time. Have to take it back bc they still have to fix 2 things. Subpar work. Expected more from a deal shop collision center 3.5 Star : Customer Service Ashley was great. 2 Star : Returned Clean
0 Star : My Experience I tried to pick my car up Saturday but ended up leaving it there because the glass was not installed correctly. Ashley was extremely rude! My car is still at the shop.
1.5 Star : Likely to Recommend This is Gary B and Linda . We placed our 2018 Lincoln into your shop for repairs the first week of December. When i talked to Ashley, our POC, I told her we needed the vehicle back to start are trip to Florida NLT 21/18. I waited all day to hear from her and never got a call till 05:30 that the car was not ready. I call the shop several times on the 19th. I finally went into the shop around 01:30, give or take a few minutes, and again I asked about the vehicle. I was told that it wasn't ready. ... read more
2.5 Star : Likely to Recommend 4 Star : Repair Quality 3.5 Star : Customer Service 5 Star : Returned Clean
2 Star : Likely to Recommend Nice people but first I asked for an oil change to be completed and was promised one, but when asked about it no one seem to know what I was talking about (it was also on my customer info sheet) 2. The front tire is still loosing air and due to the time it took I am going to have someone else repair 2 Star : Repair Quality Nice people, but two things turned me off an oil change that was never completed and my front tire is constantly loosing air 2 Star : Customer Service Nice people, but two thin... read more
2.5 Star : Likely to Recommend 1.5 Star : Repair Quality Door was not repaired properly. Vehicle came back with new scratches that happened in the shop. Paint job was sub par with runs in it 4 Star : Customer Service 5 Star : Returned Clean
0 Star : My Experience The repairs were not completed correctly at first and we had to return the car for additional repairs. The car was not ready either time we were told it would be ready. Austin, however, was helpful and very responsive to our calls and texts. 0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Ford told me my car was fixed. When I picked it up, it was making an obvious grinding noise and was wobbling. I had to take it back and they had to replace the entire strut. The car was obviously not test dri... read more
Frequently asked questions about Mall of Georgia Ford Body Shop
How is Mall of Georgia Ford Body Shop rated?
Mall of Georgia Ford Body Shop has a 4.7 star rating with 2,130 reviews.
When is Mall of Georgia Ford Body Shop open?
Mall of Georgia Ford Body Shop is closed now. It will open on Monday at 8:00 a.m.