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Massey Services Pest Control
- Pest Control
- Winter Park, FL
About this business
Location details
1710 Fairbanks Ave, Ste 120, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
RecommendedI have had this company since I moved to FL in Dec 2013. Been a customer at many different residences I've lived at. I won't go to anyone else. Was so upset when I lived in an apartment complex & they wouldn't let me get my own pest control. Those people were terrible. If I have a pest problem Massey comes out consistently until the pests are gone. So professional, never rude or condescending like companies I've had in other states. Help me get to the bottom of the problem & then work from there. Thank you for your wonderful... read more
Business response:
Stephanie, We thank you for your compliment and kind words. It is our pleasure to serve you. Thank you for being a valued customer. Have a nice day! Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your name and that you’re “Passing It On.” There’s no limit to the number of people you can refer! Pass it on and Earn Today - Massey Services, Inc., ( www.masseyservices.com/earntoday/.)
RecommendedOur Massey pest control technician, Pete, from Massey’s Bradenton FL office, does great comprehensive work and is always responsive to our needs. Thank you Pete and Massey! All the best for new year 2023!
Business response:
Hello Alan, Thank you for taking the time to share your positive experience with us. Customer satisfaction is very important, and we strive to exceed expectations of our customers every day. We have forwarded a copy of this to our Corporate Headquarters to ensure Pete may receive the recognition he deserves. Thank you for allowing us the opportunity to serve you. We appreciate your business. Thank you, have a wonderful holiday season!
RecommendedI truly enjoy the peace of mind I have knowing that my house is covered and I don’t have any active pest problems. Thank you Khalid Mitchell for being a great technician. ~Marsha
Business response:
Ms Herard, Thank you for the great recommendation and sharing your positive experience. We have sent a copy of this review to our Corporate Office to ensure Kahlid receives the recognition he deserves. Thank you, have a wonderful week.
RecommendedWe just moved down to Minneola FL. We decided to hire Massey Services Inc. and the whole process has been great! The technician Khalid Mitchell was very professional, efficient, and nice. He did an excellent job of letting me know what he was doing and where. I appreciate there service!
Business response:
Ms Siragusa, Thank you for taking the time to share your positive experience with us. Customer satisfaction is very important and we strive to exceed expectations of our customers every day. We have forwarded a copy of this to our Corporate Headquarters to ensure Kahlid may receive the recognition he deserves. Thank you for allowing us the opportunity to serve you. We appreciate your business. Stay safe and enjoy your week.
RecommendedJoshua Benson conducted an inspection of our home. He was polite, knowledgeable and a great representative of Massey Services. Howard G. Yates
We’ve used Massey services for the last three years for their green up lawn service. Our lawn has been dead or dying ever since. I have tried to work with them multiple times to rectify the situation but each time the sense of urgency is non existent and calls to check on progress go unanswered. Buyer beware.
Terrible customer service. Say they'll come out and then don't. This is their result after my "scheduled" service. Can't imagine what it would look like if they hadn't taken care of my yard. Avoid at all costs. Past service tech, Anthony H is gone. He did a great job. Which I could find him, if he went to a different company, and hire them!
Business response:
We sincerely apologize for the poor experience you’ve described. It’s deeply concerning to hear that your scheduled services were not fulfilled and that the quality has declined since the departure of your previous technician. This is not the standard we aim to uphold, and your feedback is being taken seriously. To ensure your concerns are thoroughly reviewed and addressed, a representative from our Corporate Office will be reaching out to you directly. We appreciate you bringing this to our attention and the opportunity to... read more
I just got a bill from Massey threatening to hurt my credit for payment due when service is rendered. NOBODY CAME TO SPRAY MY HOME FOR TWO QUARTERS NOW. This was the third time it happened and I've had enough! I'm not paying for service I did not get! This should be illegal! The last time this happened,the guy told me I was wrong. The guy had been here and they saw it on some gps. News flash,I have cameras and motion detectors and was at home when this supposedly happened. I HAVE PROOF. I have texts from techs telling me the... read more
Massey Services is awful - I would never recommend them! I signed up for their lawn service. They never came out for the service, but are insisting I pay for it. I tried many times to contact them since March and a manager NEVER called me back. I have emails and call logs of my attempts and a manager has never contacted me, yet they are insisting that I pay for a service that never happened. How difficult should it be to have manager contact someone in an 8 month period?! Completely unprofessional. Do not trust them!!!
Business response:
Thank you for sharing your concerns, and we sincerely apologize for the frustration and lack of follow-up you’ve experienced. We understand how upsetting it is to feel ignored, especially when trying to address billing for services you believe were not performed. This is not the level of professionalism or service we aim to provide. Our Corporate Office will be reaching out to you directly to review your account and discuss your concerns. We are committed to resolving this matter promptly and restoring your trust in our ser... read more
Frequently asked questions about Massey Services Pest Control
How is Massey Services Pest Control rated?
Massey Services Pest Control has a 4.2 star rating with 459 reviews.
When is Massey Services Pest Control open?
Massey Services Pest Control is closed now. It will open tomorrow at 8:00 a.m.