Matt Crall of Mutual of Omaha Mortgage

Business response:

Thank you for your review, Belinda. I'm glad I could provide clarity on the VA loan process for you. Managing changes like a moved-up closing date can be challenging, and I'm happy to hear that my team's coordination was effective in making the transition smooth. If you have any more questions or need further assistance in the future, feel free to get in touch. 

Business response:

Thanks, Benjamin, for sharing your feedback. I understand the importance of being proactive, and it's rewarding to know that you appreciated the updates throughout the process. Ensuring you're informed and comfortable is a key part of how I work. If there's anything more you need or any questions arise, don't hesitate to reach out. 

Business response:

I appreciate your kind words, Adam. It's great to know that you felt comfortable reaching out directly to me and that the transaction went smoothly. I believe in making the process as straightforward and personal as possible, so I'm pleased to hear that my approach resonated with you. Thank you for choosing me to help with your mortgage needs at Mutual of Omaha Mortgage. If you need any further assistance, don't hesitate to call or text anytime. 

Business response:

I appreciate your thoughtful review, Evan. It's great to know that you found the rates competitive and that my explanations helped clarify the process for you. I always strive to be as helpful and patient as possible, so I'm glad to hear that my efforts made a difference. Thank you for choosing me to guide you through your mortgage journey with Mutual of Omaha Mortgage. If you have any more questions or need further assistance, feel free to reach out. 

Business response:

Thank you, Andreas, for your positive feedback. I'm glad to hear you found the service both great and reliable. It's always my goal to provide dependable assistance throughout the mortgage process. I appreciate the trust you've placed in me and Mutual of Omaha Mortgage. If there's anything more I can do for you, please feel free to reach out. 

Business response:

Thanks, James, for highlighting the importance of communication in our process. I'm glad to hear that you had a great experience. It's a key priority for me to ensure clarity and ease throughout the mortgage journey. I appreciate your feedback and am grateful for the chance to assist you at Mutual of Omaha Mortgage. 

Business response:

Thank you, Jaclyn, for your kind words. I'm glad to hear that you found my approach responsive and helpful. It's always my aim to be thorough and kind in every interaction. I appreciate the opportunity to assist you through Mutual of Omaha Mortgage. 

Business response:

I'm pleased to know that you found our rates and fees competitive and I was able to help you navigate the options to optimize your loan. It sounds like our creative approach really worked for your situation. I appreciate your patience with the final cash to close process, and I'm glad we could get everything sorted out. Thank you for trusting me with your mortgage needs through Mutual of Omaha Mortgage. 

Business response:

I'm thrilled to hear that you had a positive experience with our communication and found the process hassle-free. It's great to know that the rate information provided was valuable to you. Thank you for choosing Mutual of Omaha Mortgage.