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McKinney Buick GMC
- Car Dealers
- McKinney, TX
About this business
Location details
3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
The staff was very attentive is what I liked. What i didn't like was having to leave my truck with the dealership a few days. Being that it is still a new truck with tailgate issues from the start, it would have been helpful to get a loaner vehicle.
Business response:
We appreciate your candid feedback and understand your frustration with the extended service time and lack of a loaner vehicle, especially for a new truck experiencing tailgate issues. Our goal is to provide comprehensive support to our customers, and we recognize that we fell short in this instance. While we appreciate your positive comments about our staff's attentiveness, we acknowledge that the extended service time and absence of a loaner vehicle detracted from your overall experience. We are committed to learning from ... read more
Friendliness of staff. Clean waiting room
Business response:
Thank you for your kind words about our staff and waiting room. We're thrilled to hear that you found our team friendly and welcoming, as well as our waiting area clean and comfortable. Providing a positive experience for our visitors is always our priority. If there's anything else we can do to make your visits even better, please let us know!
Great customer service. Even when there is a hiccup they make it right.
Business response:
Thank you for your excellent review! We truly appreciate your recognition of our commitment to great customer service. Our team understands that occasional challenges can arise, and we're dedicated to resolving any issues promptly and effectively. Your feedback confirms that we not only strive to provide top-notch service but also prioritize making things right when unexpected situations occur. We value customers like you who appreciate our problem-solving approach. Thank you for choosing us and for taking the time to share ... read more
Good. Service tech was excellent
Business response:
We are pleased to hear about your positive experience with our service technician. We take pride in our team's expertise and commitment to delivering high-quality automotive service, and we're grateful that our technician met your expectations. Our service technicians undergo continuous training to ensure they provide the most professional and skilled assistance possible. Your feedback confirms that we are maintaining the high standards we set for our team. Thank you for choosing our service center and for sharing your exper... read more
From customer service to sell of my car, amazing people. Easy to talk to, very friendly and patience. Answered all my questions. Thank you for making my visit enjoyable.
Business response:
We are truly delighted by your wonderful feedback and appreciate you taking the time to share your positive experience with us. Our team works hard to create a welcoming, supportive environment where customers feel comfortable and well-supported throughout their entire interaction. We're especially pleased that you found our team easy to talk to, friendly, and patient while ensuring all of your questions were thoroughly addressed. Making each customer's visit enjoyable is at the heart of what we do, and your review confirms ... read more
Friendly service, no issues.
Business response:
We appreciate your concise feedback highlighting the friendly atmosphere and smooth service experience. Our team works hard to create a welcoming environment where customers feel comfortable and receive efficient assistance. Your positive review confirms that we are delivering the customer service standard we strive to maintain. Thank you for choosing our dealership and taking the time to share your experience.
My overall experience was good.
Business response:
Thank you for sharing your feedback about your experience with us. We appreciate you taking the time to provide your perspective and welcome any specific insights you might be willing to share that could help us improve our services further.
They did a good job the inside and outside were very clean
Business response:
We are pleased to hear that our detailing team met your expectations by thoroughly cleaning both the interior and exterior of your vehicle. Our commitment to delivering a high-quality, comprehensive cleaning service is reflected in your positive feedback. Our team takes pride in ensuring each vehicle receives meticulous attention, and we appreciate you taking the time to acknowledge their hard work. Maintaining a clean, well-presented vehicle is important to us, and we're glad we could provide the level of service you desire... read more
Have always had good service, and job done right.
Business response:
Thank you for your positive feedback! We're thrilled to hear that you've consistently received good service and that the job has always been done right. Your satisfaction is our top priority, and it means a lot to us to have your trust. We look forward to serving you again in the future! If you need anything or have any questions, please don't hesitate to reach out. Thank you for being a valued customer!
Frequently asked questions about McKinney Buick GMC
How is McKinney Buick GMC rated?
McKinney Buick GMC has a 4.3 star rating with 8,961 reviews.
When is McKinney Buick GMC open?
McKinney Buick GMC is closed now. It will open tomorrow at 8:30 a.m.