This profile has been claimed by the business owner or representative.
Mercedes- Benz of Plano is a North Texas Mercedes-Benz dealership servicing the DFW metroplex. When you purchase a Mercedes-Benz in Plano, you purchase one of the finest vehicles in the world. With a 125-year history of safety and comfort innovations, a Mercedes-Benz is clearly an extraordinary investment. Whether purchasing a new, certified pre-owned or pre-owned Mercedes-Benz in Dallas, you will want to make your purchase at a dealership with a reputation for the highest standards of customer service and attention to detai... read more
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 8:00 p.m. | |
Tue | 08:00 a.m. to 8:00 p.m. | |
Wed | 08:00 a.m. to 8:00 p.m. | |
Thu | 08:00 a.m. to 8:00 p.m. | |
Fri | 08:00 a.m. to 8:00 p.m. | |
Sat | 09:00 a.m. to 6:00 p.m. | |
Sun | Closed |
As usual, Marc Henley our Service Adviser was excellent. 10 on a scale of 10.
Business response:
Thanks for your praise, Lynn! We appreciate your feedback regarding working with Marc! See you next time. Thanks again!
Easy to deal with, very helpful and no pressure to buy extra. Can’t say enough about the great service
Business response:
George, thank you for sharing praise regarding our team being easy to deal with and helpful! We appreciate your business and your feedback. See you next time. Thanks again!
The service department has really done a great job taking care of me. My service advisor is Zeke Lalani and he is awesome to work with. He goes the extra mile to get you taken care of.
Business response:
Trent, thanks for your praise and metnion of working with Zeke! We're pleased you've had excellent experiences with us. See you next time!
My car had a recall and a2 service.?i waited for my vehicle. Was finished in 1.45 hours. Best service always.
Business response:
Debi, thank you for sharing praise regarding your recent recall and A2 service. We're pleased everything was done in a timely manner. See you next time. Thanks again!
Convienent location and good service.
Business response:
Les, thanks for noting our convenient location and good service. We appreciate your note. See you next time. Thanks again!
This is my fourth Mercedes since 2012 and all were leased or purchased from Mercedes of Plano. Tony Ortega has always done a great job with finding the vehicle I want. I give him and the dealership an A+!
Business response:
Chip, thanks for shopping with us for your fourth Mercedes-Benz from us! We're pleased to hear that Tony has always done a great job locating your perfect vehicle. See you next time! Best wishes.
Good!! Well taken care !! Appreciate the planned service
Business response:
Anand, thanks for your note and mention of being well taken care of. We appreciate you taking a moment to share praise. See you next time! Thanks again!
This was my first time making an appt at MBZ of Plano; had a terrible experience in North Park in Dallas that decided to give Plano a try; my appt was at 1:30pm on a Saturday, but arrive at 10:30am thinking it was at that time. Ali, service Rep, assured me that he will accommodate to see me, and even offered me a loan car; all of this without asking! If this is not customer service tailored for a King, I don’t know what is. Highly recommend MBZ of Plano, and ask for Ali! He is the man to go to for services.
Business response:
Raul, thanks for choosing Mercedes Benz of Plano for your service and noting your experience with Ali! We appreciate your praise and look forward to serving you again next time. Best wishes! Thanks again.
PLEASE CONTACT ERIC LU Eric Lu Certified Client Advisor Mercedes Benz of Plano elu@mbplano.com Desk 214.547.2949
Mercedes Benz of Plano has a 4.9 star rating with 9,022 reviews.
Mercedes Benz of Plano is closed now. It will open tomorrow at 8:00 a.m.