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Mercedes Benz of Plano

4.9
  • Car Dealers
  • Plano, TX

About this business

AutomotiveAuto RepairCar Dealers

Mercedes- Benz of Plano is a North Texas Mercedes-Benz dealership servicing the DFW metroplex. When you purchase a Mercedes-Benz in Plano, you purchase one of the finest vehicles in the world. With a 125-year history of safety and comfort innovations, a Mercedes-Benz is clearly an extraordinary investment. Whether purchasing a new, certified pre-owned or pre-owned Mercedes-Benz in Dallas, you will want to make your purchase at a dealership with a reputation for the highest standards of customer service and attention to detai... read more

Location details

6455 Dallas Parkway, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat09:00 a.m. to 6:00 p.m.
SunClosed
4.99,022 reviews
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Lynn Reid's profile image
Lynn Reid 
recommend  Recommended
4 years ago

As usual, Marc Henley our Service Adviser was excellent. 10 on a scale of 10. 

Business response:

Thanks for your praise, Lynn! We appreciate your feedback regarding working with Marc! See you next time. Thanks again! 

George Colley's profile image
George Colley 
recommend  Recommended
4 years ago

Easy to deal with, very helpful and no pressure to buy extra. Can’t say enough about the great service 

Business response:

George, thank you for sharing praise regarding our team being easy to deal with and helpful! We appreciate your business and your feedback. See you next time. Thanks again! 

Trent Schell's profile image
Trent Schell 
recommend  Recommended
4 years ago

The service department has really done a great job taking care of me. My service advisor is Zeke Lalani and he is awesome to work with. He goes the extra mile to get you taken care of. 

Business response:

Trent, thanks for your praise and metnion of working with Zeke! We're pleased you've had excellent experiences with us. See you next time! 

Debi Kaiser's profile image
Debi Kaiser 
recommend  Recommended
4 years ago

My car had a recall and a2 service.?i waited for my vehicle. Was finished in 1.45 hours. Best service always. 

Business response:

Debi, thank you for sharing praise regarding your recent recall and A2 service. We're pleased everything was done in a timely manner. See you next time. Thanks again! 

Les Rookstool's profile image
Les Rookstool 
recommend  Recommended
4 years ago

Convienent location and good service. 

Business response:

Les, thanks for noting our convenient location and good service. We appreciate your note. See you next time. Thanks again! 

Chip Ricketts's profile image
Chip Ricketts 
recommend  Recommended
4 years ago

This is my fourth Mercedes since 2012 and all were leased or purchased from Mercedes of Plano. Tony Ortega has always done a great job with finding the vehicle I want. I give him and the dealership an A+! 

Business response:

Chip, thanks for shopping with us for your fourth Mercedes-Benz from us! We're pleased to hear that Tony has always done a great job locating your perfect vehicle. See you next time! Best wishes. 

Anand Savulgay's profile image
Anand Savulgay 
recommend  Recommended
4 years ago

Good!! Well taken care !! Appreciate the planned service 

Business response:

Anand, thanks for your note and mention of being well taken care of. We appreciate you taking a moment to share praise. See you next time! Thanks again! 

Raul Medusa's profile image
Raul Medusa 
recommend  Recommended
4 years ago

This was my first time making an appt at MBZ of Plano; had a terrible experience in North Park in Dallas that decided to give Plano a try; my appt was at 1:30pm on a Saturday, but arrive at 10:30am thinking it was at that time. Ali, service Rep, assured me that he will accommodate to see me, and even offered me a loan car; all of this without asking! If this is not customer service tailored for a King, I don’t know what is. Highly recommend MBZ of Plano, and ask for Ali! He is the man to go to for services. 

Business response:

Raul, thanks for choosing Mercedes Benz of Plano for your service and noting your experience with Ali! We appreciate your praise and look forward to serving you again next time. Best wishes! Thanks again. 

Eric Lu's profile image
Eric Lu 
recommend  Recommended
4 years ago

PLEASE CONTACT ERIC LU Eric Lu Certified Client Advisor Mercedes Benz of Plano elu@mbplano.com Desk 214.547.2949 

Frequently asked questions about Mercedes Benz of Plano

How is Mercedes Benz of Plano rated?

Mercedes Benz of Plano has a 4.9 star rating with 9,022 reviews. 

When is Mercedes Benz of Plano open?

Mercedes Benz of Plano is closed now. It will open tomorrow at 8:00 a.m.