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Mercedes- Benz of Plano is a North Texas Mercedes-Benz dealership servicing the DFW metroplex. When you purchase a Mercedes-Benz in Plano, you purchase one of the finest vehicles in the world. With a 125-year history of safety and comfort innovations, a Mercedes-Benz is clearly an extraordinary investment. Whether purchasing a new, certified pre-owned or pre-owned Mercedes-Benz in Dallas, you will want to make your purchase at a dealership with a reputation for the highest standards of customer service and attention to detai... read more
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 8:00 p.m. | |
Tue | 08:00 a.m. to 8:00 p.m. | |
Wed | 08:00 a.m. to 8:00 p.m. | |
Thu | 08:00 a.m. to 8:00 p.m. | |
Fri | 08:00 a.m. to 8:00 p.m. | |
Sat | 09:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Ben was great! Made sure my car was in perfect condition after my service, even went out of his way to detail it. Couldn’t have asked for better service.
Business response:
Chet, thanks for noting your experience working with Ben! We're pleased to hear you received excellent service. See you next time. Thanks again!
Received Great customer service.
Business response:
Mona, thank you for noting receiving great customer service! We appreciate your endorsement. See you next time! Thanks again.
Mark was a competent service representative
Business response:
David, thanks for sharing praise regarding working with Mark in service! We appreciate your note. See you next time. Best wishes!
Steven Wolston is the best service Advisers that I ever found in any dealership ,his customer service is outstanding , He is a real asset to Plano Mercedes !!!
Business response:
Wilson-Grace Parmar, thanks for your note regarding working with Stephen! We're pleased to hear that you enjoyed the experience and we look forward to the next! Thanks again!
Stephen Wolston is the best that I have ever encountered at any dealership he is very attentive andGenuinely cares about the customer. In the future when I am ready to buy a new car one of the big factors of choosing Mercedes-Benz of Plano would be Stephen Wolston
Business response:
Stephen, thanks for your note regarding working with Mr. Wolston! We're pleased to hear that enjoyed the experience and we look forward to the next! Thanks again!
Thank you to my service advisor Jennifer. She knows her stuff and is honest. She provides great service and always gets me in and out.
Business response:
Latasha, thank you for your praise regarding working with Jennifer in service. We appreciate your endorsement. See you next time! Thanks again.
Jennifer Collins was amazing getting me in and out with my car back within 24hours. She has outstanding customer service 10/10 I recommend her for any help or guidance on what you need for your car. The only thing that didn’t get done was the car clean inside and out which I wish could’ve been done, but I completely understand the car wash is closed due to COVID and the pandemic we are in. The car washes are my favorite to get done and I miss just coming by to get it detailed. But this place is outstanding overall.
Business response:
Ramiro, thank you for sharing kind words regarding your experience with Jennifer! We appreciate your endorsement regarding the experience and look forward to giving car washes again soon! See you next time. Thanks again!
The customer service for in-house and roadside service is very helpful and has your best interest in mind.
Business response:
Thank you for noting your experience with our team and the roadside assistance team. We are pleased your experience was positive and had your best interest in mind. Let us know when we may serve you next. Thanks again!
Friendly staff great service and everyone treats you with respect and care
Business response:
Steven, thank you for your note regarding our friendly staff and how everyone treats you with respect and care. We appreciate your endorsement. See you next time!
Mercedes Benz of Plano has a 4.9 star rating with 9,022 reviews.
Mercedes Benz of Plano is closed now. It will open tomorrow at 8:00 a.m.