Mercedes Benz of Plano

Business response:

Thanks for your review. It's great to hear Andrew continues to take such good care of you and makes your visits easy. That's exactly the experience we aim to provide at Mercedes-Benz of Plano. We look forward to seeing you again next time. 

Business response:

Thanks for your review. It's great to hear everything was ready on time and that our team was helpful throughout your visit. That's the experience we aim to provide every day at Mercedes-Benz of Plano. We look forward to seeing you again next time. 

Business response:

Thanks for the 5-star review. It's great to hear you consistently have a smooth experience and that the loaner vehicle option adds convenience while your car is in the shop. That's exactly what our team strives for at Mercedes-Benz of Plano. We look forward to seeing you again next time. 

Business response:

Thanks for taking a moment to share your feedback with us. It's great to hear the loaner service made your visit more convenient and that everything went smoothly. That's exactly the kind of experience our team works to provide every day at Mercedes-Benz of Plano. We look forward to seeing you again next time. 

Business response:

Thanks for your review. It's great to hear your service agent was helpful and took care of those minor issues during your visit. That's the level of attention we aim for at Mercedes-Benz of Plano. We look forward to seeing you again next time. 

Business response:

Thanks for your continued support of Mercedes-Benz of Plano! It's great to hear you consistently receive great service when you visitthat's exactly the experience our team works to deliver every time. We look forward to seeing you again soon. 

Business response:

Thanks for taking the time to share this detailed feedback and for choosing Mercedes-Benz of Plano. It's great to hear your windshield replacement was handled well and that David kept communication clear throughout the processhe'll appreciate the recognition. I do want to address the condition of your vehicle at pickup. You're right to expect a clean car, and we missed the mark there. We'll review this with our team to make sure we're more consistent moving forward. We appreciate you pointing this out and look forward to see... read more

Business response:

Thanks for taking the time to share your experience with us at Mercedes-Benz of Plano! It's great to hear everything was prompt and courteous, and that your loaner car was ready to go while your SUV was handled in a timely manner. That's exactly the kind of visit our team works to provide every time. We look forward to seeing you again next time. 

Business response:

Thanks for sharing your feedback with us at Mercedes-Benz of Plano! It's great to hear your repair was completed quickly and that communication stayed clear throughout the processthat's exactly what our team aims for. We look forward to seeing you again next time.