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Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
THE BEST EXPERIENCE. MY SERVICE TECH. JOHNNY IS ALWAYS VERY NICE AND POLITE. KEEPS ME UPDATED WITH EVERYTHING THAT IS DONE. THE SERVICE WAITING ROOM WAS BEEN. REMODEL THOUGH. BUT IT WAS STILL CLEAN. I LOVE THE MANY SELECTIONS OF SNACKS. VERY GOOD PLACE FOR SERVICING YOUR CAR.
Business response:
Thank you for sharing your experience. Johnny works hard to keep customers informed and provide attentive service, and it's great to hear he delivered that during your visit to Mercedes-Benz of Plano. We also appreciate your patience during the waiting area remodel and look forward to seeing you again.
No comment, the only problem I had was lack of communication with advisor.
Johnny Robles, myservice advisor
Business response:
Thank you for the review and for recognizing Johnny Robles. Our team at Mercedes-Benz of Plano appreciates your feedback and we look forward to assisting you again.
I recently brought my 2022 Mercedes Benz G63 AMG in for maintenance and the experience was excellent from start to finish. Jacobe was a true professional, friendly, approachable, and an outstanding communicator. He took the time to answer every question I had and knew every detail I asked about, which was impressive in itself. It is rare to work with someone who combines deep product knowledge with patience and professionalism the way he does. He made the entire process smooth, transparent, and stress free. I left feeling co... read more
Very professional and treat the customer right. Car is always fixed correctly and ready at the time given.
Dealer has great service and my car get serviced at dealer.
Excellent service with loan car included.
The dashboard light regarding low coolant level. I went on a Saturday without an appointment and the service team helped and I was done like in less than 15mins. Always great experience with the service team al mb plano.
All went well. Prompt service with appointment.
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 14,045 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is open now. It will close at 8:00 p.m.