Mercedes-Benz of West Chester's cover image
Claimed

This profile has been claimed by the business owner or representative.

Mercedes-Benz of West Chester

4.9

About this business

WELCOME TO Mercedes-Benz of West Chester, Ohio When looking at West Chester new car dealers and West Chester pre-owned car dealers for the right luxury vehicle, turn to Mercedes-Benz of West Chester! Our large inventory of new, pre-owned, and Certified Pre-Owned vehicles, paired with our reasonable pricing and excellent customer service, set us apart from other car dealers in West Chester. We also have a dedicated Sprinter Van fleet sales department with business solutions like Sprinter Cargo Vans and the new Metris van. P... read more

Location details

5897 Muhlhauser Rd, West Chester Township, OH, 45069, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.91,163 reviews
Select a rating
Raj Chacko's profile image
Raj Chacko 
8 years ago

Superb Experience We purchase our vehicle and the whole experience was simply "SUPERB". We worked with Will Jones at the dealership and to be frank, Will was very guiding and extremely patient in answering all our questions. The whole sale process and commitment, care and follow ups , all had that additional touch that made both me and wife feel very special. Will Thank You and your colleagues for the great experience and we would definitely recommend this dealership. 

Business response:

Raj Chacko, Thank you so much for the feedback! We are very glad to hear that you and you're wife had such and great experience and strive to achieve that same experience with every one of our clients! Remember if you have any questions or concerns to feel free and give us a call or stop on in! Thank you very much and enjoy you're new car! Mercedes-Benz of West Chester (513)870-1000 

Happy Driver's profile image
Happy Driver 
8 years ago

Great Before and After Sales Experience We purchased a vehicle and the sales team was great. Belinda Gribble took special time and effort to make sure our after sale experience was a good one. They are very nice and made us happy. 

Business response:

Thank you for sharing your experience with us, we greatly appreciate it! We'd also like to thank you for your business as well! 

Mike and Shelly Fennen's profile image
Mike and Shelly Fennen 
8 years ago

Great Experience Recently bought a used Cadillac from MB of West Chester.. Curt's style was very professional, informative, and pleasant. Took me a couple of trips to decide but Curt hung in there encouraging without pushing. He made the negotiating simple and straight forward for a fair deal. I would recommend his honest open style and service to anyone. We'll be back for the next car! 

sweetface's profile image
sweetface 
8 years ago

Fantastic!!!! i went in to purchase a Cadillac only to see it drive away. i was dead set on leaving because i just knew everything on the lot was way over my price range.To be honest i was real cut throat because i didnt want to deal with the "car dealership BS" but they where patient with me and i softened up. not only did i walk away with a new 2015 car but a payment im more than happy with. i can truly say i will go back to them if i ever want another car in the future. From the top to the front desk worker everyone was g... read more

Kristina's profile image
8 years ago

Friendly My dealer name Andreas. He's very friendly and help me through all process for my purchase! I strongly recommended my dealer to everyone. I had a great experience. 

Eclass's profile image
8 years ago

Best Mercedes Benz dealer in the Cincinnati area I was shopping around for a CPO Benz. Shopped at Cincy Benz and Ft Mitchell Benz. The atmosphere at the West Chester MB dealer was very relaxed and non-condescending. At the Cincy Benz dealership, it feels like you need to be in the market for a brand new AMG S65 in order to be treated like a customer. Andreas was very knowledgeable about the products he sells. He was also very friendly and shows that he would go the extra mile for his clients. Belinda, the sales manager, was ... read more

jim435679's profile image
jim435679 
8 years ago

Quality experience overall. What you would expect from a luxury car dealership. Competitive pricing, professional staff and unparalleled service department. I have no trouble in recommending this dealership. 

jmarieh75's profile image
jmarieh75 
8 years ago

Great Service, Friendly helpful staff. Even though I was not there to purchase a Mercedes or top end vehicle, I was still treated with appreciation and respect. If I am ever in the market for a Mercedes, I will definitely be back to see Andreas. Also I would recommend this dealership to friends and family. Thanks for making my buying experience easy and hassle free!! 

Suzanne's profile image
8 years ago

Exceptional Dealership In the market for a new car, we were comparing Mercedes, BMW and Audi. The exceptional service and attention we received from our sales associate Andreas Burkert is what convinced us Mercedes was the right choice for us. In addition to being very knowledgable , Andreas made us feel welcomed and did not employ high pressure sales tactics like the other two dealerships. Upon purchasing our GLC300, he kept us informed on a weekly basis on the progress of our customized vehicle from the assembly line, as i... read more

Frequently asked questions about Mercedes-Benz of West Chester

How is Mercedes-Benz of West Chester rated?

Mercedes-Benz of West Chester has a 4.9 star rating with 1,163 reviews. 

When is Mercedes-Benz of West Chester open?

Mercedes-Benz of West Chester is closed now. It will open at 9:00 a.m.