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Mercedes-Benz of West Chester

4.9

About this business

WELCOME TO Mercedes-Benz of West Chester, Ohio When looking at West Chester new car dealers and West Chester pre-owned car dealers for the right luxury vehicle, turn to Mercedes-Benz of West Chester! Our large inventory of new, pre-owned, and Certified Pre-Owned vehicles, paired with our reasonable pricing and excellent customer service, set us apart from other car dealers in West Chester. We also have a dedicated Sprinter Van fleet sales department with business solutions like Sprinter Cargo Vans and the new Metris van. P... read more

Location details

5897 Muhlhauser Rd, West Chester Township, OH, 45069, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.91,163 reviews
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Ron Cincinnati's profile image
Ron Cincinnati 
8 years ago

My Mercedes Benz experience I had a very pleasant experience at Mercedes-Benz of West Chester in the Cincinnati area. I had my mind on one car, but they showed me other options and ultimately I decided on one that I think was ab overall better fit than what I had in mind originally. I feel they worked very hard to get the price as good as I could get. The follow-through was also very good post sales. Their concierge service is very good. Kayla spent time and repeated things in a patient manner. The dealership salesman Andrea... read more

mike clements's profile image
mike clements 
8 years ago

Bought used Would recommend dealing with Al to anyone interested in buying a vehicle. He was very helpful to my needs. Will visit again for my next purchase. 

Anquan Wang's profile image
Anquan Wang 
8 years ago

Great purchasing experience I was in the market for a GLC300 for my wife. My salesperson was very professional and courteous. We were able to negotiate a very competitive price and get the deal completed efficiently. There were some small parts missing from the vehicle initially but my salesperson was able to get problems resolved quickly. 

Ggshoping1's profile image
Ggshoping1 
8 years ago

No1 car dealership Loved being able to deal via the text and was more than fun, but very easy for me ! Loved this experience! Thank for making me happy 

Aaron Hartley's profile image
Aaron Hartley 
8 years ago

Efficient I was in the market for a certified pre-owned Mercedes. Found one online, called the dealership, set a meeting with Andreas, test drove it, and then purchased it. Andreas and Michael were extremely friendly and efficient. They had me in, and driving out of, the dealership within two and a half hours. Really enjoy my ML 350. 

Business response:

Thank you for sharing your experience with us! We are very glad to hear that you are enjoying your ML 350. If you have any questions about it feel free to come in for a 2nd delivery where we can cover anything you need! 

jjoyce's profile image
8 years ago

Outstanding experience I was originally looking at SUV's but did not care for the experience at that dealership. Chip Jurgens, professionalism, no pressure, straight forward style was appealing. I test drove two cars and one of them twice before making my decision. It was the most outstanding, professional, major purchase experience I have ever had. I asked for the best offer up front with one counter offer before Belinda shook my hand and said, "Congratulations!" I have been introduced to about 8 staff and each experience h... read more

Business response:

Thank you very much for the review! We greatly appreciate it! If you have anymore questions about your car feel free to come on back in for a 2nd delivery! 

The Lee's's profile image
The Lee's 
8 years ago

Excellent Experience These guys do a great job, working together to give the best deal possible. They were honest and made my wife and I feel like VIPs. The vehicle is exactly what we were looking for. We will definitely consider Westchester Mercedes-Benz and Will Jones when it's time for our next purchase. 

Business response:

Thank you very much for sharing your story! We hope to see you back here soon for your next purchase! 

jasminep2013's profile image
jasminep2013 
8 years ago

Great Customer Service This is my second purchase from Mercedes Benz of West Chester. With the new management, I could feel that the atmosphere was more relaxed and everyone was attentive and answered my questions. Will Jones was my Sales Associate and as usual VERY professional, open, honest, and easy to work with. The overall team provided Great Customer Service!! 

Business response:

Thank you for sharing your experience with us! If you have any questions about your new car feel free to give us a call or stop on in and we'll help you to the best of our abilities! 

romain18's profile image
8 years ago

Nothing short of excellent service! When we first arrived at the dealership, we were greeted right away by Al Glover. He showed us some options we were interested in and a few hours later, we walked out with the SUV we wanted. We couldn't have had better service. Everyone kept on checking on us throughout the whole process and made sure there's nothing that we needed. We had been searching for an SUV while and I am so great we saved the best dealership for last! Thank you for everything again Mr. AL Glover! We will definitel... read more

Business response:

Hi Jean, Marie and Marie S.! Thank you so much for sharing your experience here at Mercedes-Benz of West Chester! We are so happy to hear you had such a great time with us, as we enjoyed our time with you as well. Don't forget that if you have ANY questions that you can give us a call or stop by anytime and we'll help you out! 

Frequently asked questions about Mercedes-Benz of West Chester

How is Mercedes-Benz of West Chester rated?

Mercedes-Benz of West Chester has a 4.9 star rating with 1,163 reviews. 

When is Mercedes-Benz of West Chester open?

Mercedes-Benz of West Chester is closed now. It will open at 9:00 a.m.