Mercedes-Benz of West Chester's cover image
Claimed

This profile has been claimed by the business owner or representative.

Mercedes-Benz of West Chester

4.9

About this business

WELCOME TO Mercedes-Benz of West Chester, Ohio When looking at West Chester new car dealers and West Chester pre-owned car dealers for the right luxury vehicle, turn to Mercedes-Benz of West Chester! Our large inventory of new, pre-owned, and Certified Pre-Owned vehicles, paired with our reasonable pricing and excellent customer service, set us apart from other car dealers in West Chester. We also have a dedicated Sprinter Van fleet sales department with business solutions like Sprinter Cargo Vans and the new Metris van. P... read more

Location details

5897 Muhlhauser Rd, West Chester Township, OH, 45069, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.91,163 reviews
Select a rating
Nanci J Kah's profile image
Nanci J Kah 
7 years ago

Return Customer We returned to West Chester Mercedes to Lease another vehicle because of the great experience we have had with Mercedes Benz and also specifically the wonderful service we've had with Service Department in West Chester! All of the staff/employees are always kind and welcoming at the West Chester Dealership! 

Xerrto's profile image
7 years ago

Car buying experience the way it should be I can remember when you wore a suit to fly, going out to dinner was special and a car purchase was a major event. The staff at Mercedes Benz of West Chester certainly have retained the "class" associated with buying a fine automobile. Our sales associate, Curt Russell, was extremely knowledge about model we were considering even though it was a new introduction for 2017. He was interested in our wants and needs and even helped us build an ideal car on the computer. The Managing Dire... read more

gregory campbell's profile image
gregory campbell 
8 years ago

Fantastic! All I have to say is: Professional Customer Service. Alex was fantastic, explained the process of owning my C300. Explained every part of the car. 

Crafty's profile image
8 years ago

Jack Craft 350 GLE Curt Russell did a great job of talking to us without driving us toward a specific solution. He was very knowledgable about the different changes that MB had made in their models related to the crossover makes that MB currently has. This was my wife and I's first experience with MB and although we have had Lexus and been into other dealerships looking for a luxury crossover vehicle that met our needs. Curt did a great job with us. 

RonUrb's profile image
8 years ago

Pleasant Buying Experience It was a pleasure dealing with Mercedes Benz of West Chester. Andrew Gomez was very nice. I was impressed with the staff, the facilities and the entire operation. 

gloriaguo's profile image
gloriaguo 
8 years ago

Perfect experience! They are great! They gave us the best services, and helped us a lot. Whatever before or after purchasing the car. I will tell my friends to buy car in there. 

Kimhl1018's profile image
Kimhl1018 
8 years ago

First but not last Mercedes-Benz purchase We had been looking for a newer car for me and had never considered a Mercedes-Benz. My husband continually drove past the West Chester dealership and was drawn to one of the used vehicles on the lot. He finally stopped to take a look and that is when he met Rick Williams. Later that afternoon I reluctantly came to see the car and to meet Rick Williams. Once I saw the car I loved it and everyone at the dealership especially Rick made us feel comfortable and welcome. I was not plannin... read more

01corvette's profile image
01corvette 
8 years ago

"The Best or Nothing" is exemplified at MBWC We've had 3 Mercedes serviced at MBWC through the years, so our trust in the Dealership was already there. Then I meet Al Glover with an inquiry on an E-Class and I loved the car. He came with straight to the point numbers and I knew my number on our trade so we had a deal. Easy, no pressure sales and a very comfortable experience buying the car. I have a few of his business cards and will definitely be sending a few people his way. 

M Tomamichel's profile image
M Tomamichel 
8 years ago

Welcoming to the Family I first called Mercedes with some interest in a few models. Once they got me in the door they just started asking the right questions. I never at once felt like I was being sold I was taken care of from top to bottom! Al (the associate) was great. He allowed me to get comfort with a test drive and then walked me through the finance process. It was smooth. The following day he personally delivered the vehicle and got me accustomed to the great options the car has. However, this was just the beginning. ... read more

Frequently asked questions about Mercedes-Benz of West Chester

How is Mercedes-Benz of West Chester rated?

Mercedes-Benz of West Chester has a 4.9 star rating with 1,163 reviews. 

When is Mercedes-Benz of West Chester open?

Mercedes-Benz of West Chester is closed now. It will open at 9:00 a.m.