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Metropolis Apartments
- Apartments
- Glen Allen, VA
About this business
Location details
4500 Metropolis Dr, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Verified Renter I recently moved into Metropolis, and my experience so far has been excellent. The move-in process was smooth, the staff was very supportive, and the apartment was clean and ready when I arrived. Maintenance requests are handled quickly, and the amenities (gym, garage parking, secure Fobe doorway entries, etc.) make daily life much more convenient. Overall, I feel safe and comfortable here, and I’d definitely recommend it to anyone looking for a new place.
Business response:
We are delighted to hear you've been enjoying your experience here at Metropolis so far. Your continued satisfaction is highly important to us, so if you ever notice any issues or have any questions or suggestions, please feel free to let our team know. Thank you!
Verified Renter I love it! The amenities are great and everyone is friendly. I love the coffee machine and the little touches the metropolis has to make it feel like home.
Business response:
We're thrilled to hear you've been happy with the amenities here at Metropolis. Please feel free to let us know if there's ever anything we can do to help make your experience even more comfortable and convenient!
Verified Renter Several months into my residency as just as thrilled as the day I moved in. Amazing community, phenomenal amenities, no complaints from me, myself or I!
Business response:
This is so lovely to hear! If you ever do run into any issues or if there is ever anything we can do to help make your experience even more amazing, don't hesitate to let us know!
Verified Renter It’s a very nice place to live overall. However, it costs $300 to reserve the main community area, which feels like a steep price. We pay a good amount in rent, yet the virtual golf is almost never working, and the rooftop and game room are often locked after work hours. If we’re paying this much, the amenities should always be available for use. As it stands, if you want to enjoy them, you’ll likely need a remote job and use them while on the clock.
Business response:
Thank you for taking the time to share your honest feedback. Our team is always looking for ways we can improve our community to help our residents enjoy the top-notch experience they deserve. We hear your concerns regarding the amenities and encourage you to please reach out to us directly. We'd be grateful for the opportunity to learn more about these issues you've encountered so that we can better serve you and the rest of the community. Thanks again.
Verified Renter Overall, living here has been good. Close to everything you need, ample parking space, and decently sized units. Downside, the walls are a bit thin. I could hear my neighbor’s dog bark/cry during daytime. Sometimes, I hear my neighbor snore. Management doesn’t respond well through emails, but would communicate via phone calls.
Business response:
Hi there! Our team is always happy to help, so please feel free to reach out to us with any questions or concerns. We understand living in close proximity with others involves some noise transfer, but if there's anything we can do to help make your experience more comfortable, don't hesitate to let us know. Thanks so much.
Verified Renter Wonderful place to live! Beautiful apartment homes and landscaping. Great amenities including a fabulous coffee machine. And management, staff, maintenance stellar. Hallway carpets need attention from dog accidents is only are of dissatisfied. Hoping that they'll get to this soon.
Business response:
Thanks for bringing this to our attention! The satisfaction of our valued residents is of the utmost importance to us, so please feel free to reach out to us here in the office. We'd like to learn more about these problem areas you've noticed on the carpets so that we can address them quickly and thoroughly.
Verified Renter My experience has been good at Metropolis. The staff is friendly and the amenities are great!. I have been a bit frustrated regarding some of my appliances in my apartment but maintenance tends to them as best as they can.
Business response:
We're glad you've been enjoying your overall experience and we urge you to please reach out if you are still experiencing any maintenance issues. Your comfort and peace of mind are important to us, so we look forward to helping you love your home even more!
genuinely love it here I’m going to be completely honest, I’ve lived here for about 9 months and I don’t have a single thing to complain about. I feel safe as a single woman, the amenities are great, and this is an amazing place to live if you also work remotely. It’s really shocking to see a one star review for this place because I haven’t had a single issue since living here, but maybe I’m just lucky. The only thing I will say that I don’t like is how we are required to pay a trash fee every month.
Business response:
Thank you for your honest and thoughtful review! We're so happy to hear that you feel comfortable living here. We always strive to create a positive experience for all our members. We appreciate your feedback and will keep it in mind as we continue to improve.
Verified Renter New Management is money hungry with parking, trash schedule is not through schedule, the establishment is a lot worse than when I initially moved in a year ago
Business response:
We’re sorry to hear about your concerns and your recent experience. We value your feedback and would like the opportunity to address these issues directly. Please reach out to our Customer Care at CustomerService@druckerandfalk.com so we can discuss your concerns and work toward a resolution.
Frequently asked questions about Metropolis Apartments
How is Metropolis Apartments rated?
Metropolis Apartments has a 4 star rating with 134 reviews.
When is Metropolis Apartments open?
Metropolis Apartments is closed now. It will open tomorrow at 9:00 a.m.