This profile has been claimed by the business owner or representative.
Metropolis Apartments
- Apartments
- Glen Allen, VA
About this business
Location details
4500 Metropolis Dr, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Worst apartment I have stayed at This is suppose to be a luxury apartment, but is has so far been a pain to live at. I have made several complaints, but they take so long to "fix" the issue. I had a couple times where I talked to the office about an issue I have and they'll fix it themselves, but then later when I ask them why it hasn't been resolve, they gaslight me that I either haven't brought it up before or I had the wrong idea and I was in the wrong.
Business response:
Thank you for taking the time to share your experience. We're sorry to hear that you've felt frustrated with the response to your concerns. We always aim to address issues in a timely and respectful manner. We encourage you to reach out to our Customer Care team at (877) 385-1878 or CustomerService@druckerandfalk.com so we can review your concerns more thoroughly and work toward a resolution.
Do not move here Do not remove here. The office staff does not address any maintenance issues. When you tell them about issues they just ignore them.
Business response:
We're sorry to hear about the maintenance trouble you've had. Our residents' comfort is an absolute priority here, so we invite you to contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com for immediate assistance with any outstanding concerns for your home. We look forward to getting your stay with us back on track!
1 month review 1- I’ve been living here for a month now and not able to receive mail, yes lost packages, the deposit check from my prior apartment, etc etc this is insane.The mailroom is not setup. 2- When I moved in my apartment wasn’t ready so they put me into a different unit, but I still wasn’t qualified for the 2 months rent free that “new leases” got. 3- Furniture is cheap & not even, countertop is poorly made (this is on me for not paying attention on the tour) 4- Do your homework, plenty good apartments around, this ... read more
Frequently asked questions about Metropolis Apartments
How is Metropolis Apartments rated?
Metropolis Apartments has a 4 star rating with 134 reviews.
When is Metropolis Apartments open?
Metropolis Apartments is closed now. It will open tomorrow at 9:00 a.m.