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Midway Collision Center
- Body Shops
- Phoenix, AZ
About this business
Location details
2201 West Bell Road, Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
So far it is a nightmare jury still out on repair quality. It has been 5 weeks since I brought my car in. I had it sent it over from the Midway service shop after they completed replacing a part. It seems this is the first time this has ever happened you would guess that anyway. I was never contacted by anyone 3.5 weeks into it I call naturally checking the status. During the 3.5 weeks I assume these professionals are working hard to repair my vehicle. Come to find out NOTHING had been done yet. They blame on insurance. Yet ... read more
Horrible!!! Their customer service is awful! Got in an accident beginning of December and my front left side got messed up, 2 months later it's still in the shop for the simple reason that they can't figure out how to attach my front bumper correctly. My husband and I have gone to pick it up 3 times and the last time we got it home and 2 days later I went to get in and realized the bumper was poking out with no clips attached. Took it back and while I waited on my rental car, there was a customer who had been in a horrible a... read more
Probably one of the worst experiences I have ever had. I have called my insurance company and made sure no one else gets them recommended to them. After thirty days of being lied to or as they put it "misspoken" I go to pick up my car and it looks like complete crap. Lines off. Paint poor. Pieces were slanted and didn't fit. Then I get told they can try again but it will be another two days. STAY AWAY FROM HERE! Do not let them touch your car if you actually like it. Also they bill you more than what the parts are if you pu... read more
RUN RUN RUN AWAY FROM THIS PLACE!!! Dealing with this place has been a COMPLETE nightmare. I had some front bumper damage and it took them 4 MONTHS!!! They were HORRIBLE at communicating with me and I had no idea what was going on unless I called them. Larry avoided my calls and had his assistant return his calls. This is the same assistant who lied to me again and again. I have NEVER had such a horrific experience in all my life and I can only recommend that you DO NOT TRUST these people with your vehicle.
Took my truck over to the shop for a estimate on some hail damage they said they could not to a estimate because it had some previous damage already yes it is a work truck had a dent in the top of the tail gate and one at the bottom of the door . My daughter just came over to the house she had her car fixed or there after she was hit in the door and fender they replaced the door with a new on and it has a dent bye the handle in it ? they repainted the hood and didn't fix any of the ships they just pained right over the sp... read more
Should be a Zero. Absolutely worst customer experience. Was told to come in and we set a date and time to have the car looked at. When I arrived there was no one in the office. Finally found someone who then found Mike the State Farm guy. Mike acted as if he'd never heard of me despite SF sending the paperwork, 2 phone conversations and an appointment. He then proceeded to treat me in the most condescending manner. In my entire (rather long) life I've never experienced this level of rudeness. He then told me he ... read more
Needed an estimate for a damaged door on my Nissan Pathfinder. Called in advance, they said to just walk in. Got there and the two teenage girls at the reception asked me to fill up the form - provide my insurance information and sign a long disclaimer. I just wrote my name and my phone number and refused to sign anything - I just needed an estimate. After 5 minutes an associate comes out and tells me how he has two more clients coming in 10 minutes... (why do I care?). So he starts explaining how the door color will have t... read more
If I could rate 0 stars I would. I was recommended this company to fix my car by my insurance company a few months ago and boy was I in for a treat. I had ran over some road debris and had to have my muffler and oil pan replaced after a diagnosis by their technicians. They had to order my parts which I knew would take a little time ( overall 2 weeks ) from start to finish. They told me each time I called "call in a few days" so I felt I was nagging them each time I called for a progress report. After completion everything ... read more
We used midway because statefarm suggested them because one of their customers hit our car. We are very happy with the repairs. You can't tell there was ever any damage. The length of the process was a tad ridiculous considering how little damage the car actually had. It took 3 weeks and each week we were told "it will be ready by the end of next week". We are not happy with the statefarm rep we had to deal with there because he basically flat out lied to us more than once. The 2nd time he called to tell us the car would ... read more
Frequently asked questions about Midway Collision Center
How is Midway Collision Center rated?
Midway Collision Center has a 3.7 star rating with 129 reviews.
When is Midway Collision Center open?
Midway Collision Center is closed now. It will open at 7:30 a.m.