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Mike's Carwash
- Car Wash
- Cincinnati, OH
About this business
Location details
4605 Marburg Ave, Cincinnati, OH, 45209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Mike's Carwash is where I usually go the get my car washed. But the past 2 times I have gone have been pretty disappointing. I got the Ultimate Carwash today and clearly the tire shine was inadequate and there were many spots on the car that were still dirty as I have shown in the picture. I figured they were just tough spots, but when I wiped my finger over them they came right off. I assumed the Ultimate wash would be better
Business response:
Thank you for your feedback, Chad. We do offer a rewash policy that is 100% satisfaction guaranteed, as we want to make sure your are satisfied when paying for your car to shine. Please reach out to us at mikessupport@mikescarwash.com for more information.
Recently went through the car wash on 1/5/20 and waited 20 minutes in line to go through just to have the brushes not spin and come out as dirty as I went in. I went in to express my concern and was told that I could go back into line and wait through it again ( at this point the line had doubled ) or I could give my email to receive a voucher in 3-5 business days. I don't live in the area but visit quite often. All I wanted was a refund and was told that they do not refund money. What a joke! Never again and talking to fami... read more
Business response:
Hi Matthew. We would like to hear more from you regarding your recent experience, Please reach out to us at mikessupport@mikescarwash.com at your earliest convenience.
Tired of having to send my car through a second time. My car has a front end that attracts bugs, so when I go through I tell them to please spend extra attention to the front end. Well this time the kid spent about an extra 3 seconds on my front end and of course I had to go through the wash again! I have to do this every time and I am tired of this place. Too many other options in the area. The only good thing about this place is the vacuums.
Business response:
Sam- We apologize for the experience you've been having at our Oakley location. We would like to hear more from you if you could please reach out to us at mikessupport@mikescarwash.com.
Recently went to this Mikes Carwash on 5/18/19 went through the carwash and it ripped off the grill of my car. Claims agent Janeese did not have the decency to call me but sent a very quick letter to say that it was not their fault due to no other cars having that happen that day and assuming/blaming that the my had previous damage or the grill was loose (which it was definitely not). "Soft cloth technology" and "quality checks" are done so that there are no incidents, well it tore my grill off. Gave me two coupons though, d... read more
Frequently asked questions about Mike's Carwash
How is Mike's Carwash rated?
Mike's Carwash has a 4.1 star rating with 821 reviews.
When is Mike's Carwash open?
Mike's Carwash is open now. It will close at 9:00 p.m.