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1168 Commonwealth Ave, 3rd Floor, Boston, MA, 02134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very customer service oriented I bought a new car from Herb Chambers in 2010, the ongoing excellent customer service even after I bought my car, brought me back when I wanted to get a newer car. Herb Chambers did not disappoint! The customer service was excellect and David was great to deal with
Can't Think of Enough Places to Drive to As a first time car buyer, I couldn't have asked for a better experience. I LOVE my new car and the process was so easy - David was always available and willing to answer any of my (often silly) questions! I felt comfortable and not pressured in anyway (as I had assumed I might be..). He went over all of the options, made sure I was clear on what I needed and what the car would provide. It was a great experience and I'm SO happy with my new Mini! THANK YOU!
Brian Epstein _ Mini Boston Brian made buying this Mini for my wife an absolute pleasure. He understood what I wanted and, with great communication throughout, he made sure everything was as expected and on time - totally brilliant!!! many thanks.
Great Experience I went into Mini not even planning on buying one, but once I met David that all changed. He was great and got me a deal I could not say not to. I would recommend him to anyone who is looking for a new vehicle. Ajah Brown was also a pleasure to work with!!
Awesome out of state buying experience! Hey! Look at me...being totally obsessed with finding a turquoise stick shift mini convertible...which I found in Boston! Great experience from the dealership and everyone involved...,sales, finance...it was the best. Purchased the car on Monday and was delivered by Saturday, boom 💥. Thanks For making my dreams come true David Lopez ??
Great experience! I looked at the Lexus IS 350 and Brian Epstein was fantastic to work with. He was professional and courteous throughout the entire process. Thanks again for all of your help!
Kevin Bugbee and Jano Leitaf I have leased cars for both my business and wife from Herb Chambers for 20 years and for all those years, have had the pleasure of working with Kevin Bugbee, who always goes above and beyond. The past 6 year I have also had the privilege of working with Jano Leitaf, who is the perfect balance to Kevin's, making a great team and car leasing an easy experience. Service the best, led by Matt Krappe, who runs the department and has gone above and beyond for me many times. Thanks Herb Chambers!-Andrew... read more
Great experience buying a used MINI Cooper! Had a great experience buying a used MINI Cooper at Herb Chambers! Brian Epstein was our Motoring Advisor (aka sales person), Liz Flanders the manager, and Janely Canuela helped set up our visit. They were all very friendly and very helpful. Janely was great in answering questions and emailing me the original window sticker before we came in, so I could understand exactly how the car was equipped and what its sales price was originally, and in scheduling our visit. Brian was great ... read more
Business response:
Thank you for taking the time to write this great review for us! I'm happy to know that you had a fun and enjoyable buying experience with us. That is exactly the kind of experience we want to provide all of our customers. I hope you are enjoying your new vehicle, and we look forward to seeing you again in the near future! Best, Melissa Steffy, General Manager
Great Leasing Experience Highly recommend the team at Herb Chambers BMW, Boston, and especially their top leasing guy, Kevin Bugbee. No nonsense, no hassle, and offers best options and deals from the very start. Not often you can work with someone as nice and knowledgeable as Kevin, and walk out with a lower payment on a newer car. Will definitely call him and HC/BMW/Boston again on my next vehicle.
Business response:
Thank you for your review and recommendation. It's great to know that you had a 5-star experience leasing from our dealership. I hope you are enjoying your new vehicle. Best, Melissa Steffy, General Manager
MINI has a 4.8 star rating with 1,334 reviews.
MINI is closed now. It will open tomorrow at 9:00 a.m.